IllustrationNOISE IN REAR OF AUTO,RESULT WAS WHEEL BEARING IN REAR WHEEL WAS FOUND TO BE BAD NATIONAL BACK ORDER OF PART, WAITING FOR CAR TO BE REPAIRED.. CAR HAS ONLY 34K MILES. *TR
2004 Cadillac Srx
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Cadillac Srx do not stand out strongly from the model-year median of 192.
About this comparison →How this year compares
Owner complaints by model year
Compare all Srx years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
330–25K
2925–50K
3650–75K
2975–100K
32100–150K
17150K+
176 reports with mileage · 40 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electronic Stability Control (esc). Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports2 fire reports14 injury reports
What owners actually said
216 reportsMY 6 YEAR OLD DAUGHTER WAS GETTING HER BACKPACK OUT OF THE BACK AND LEANED UP AGAINST THE EXHAUST PIPE AND RECEIVED 2ND DEGREE BURNS ON HER UPPER THIGH. SHE IS NOW 8 YEARS OLD AND HAS A PERMANENT SCAR ON HER UPPER THIGH. SHE HAS BEEN BRANDED FOR LIFE. SHE HAS A SCAR THAT IS A CIRCLE FROM THE EXHAUST PIPE. THE DOCTOR SAID BEC…
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MY 6 YEAR OLD DAUGHTER WAS GETTING HER BACKPACK OUT OF THE BACK AND LEANED UP AGAINST THE EXHAUST PIPE AND RECEIVED 2ND DEGREE BURNS ON HER UPPER THIGH. SHE IS NOW 8 YEARS OLD AND HAS A PERMANENT SCAR ON HER UPPER THIGH. SHE HAS BEEN BRANDED FOR LIFE. SHE HAS A SCAR THAT IS A CIRCLE FROM THE EXHAUST PIPE. THE DOCTOR SAID BECAUSE OF THE SEVERITY OF THE BURN, SHE WILL ALWAYS HAVE THE SCAR SINCE IT DAMAGED HER SKIN. I CONTACTED CADILLAC DIRECTLY AND ASKED THEM TO CORRECT THE PROBLEM. UNFORTUNATELY THEY HAVE NOT. *TR
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 5 MPH OR GREATER, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE DEALER STATED THAT THE BATTERY CAUSED THE FAILURE AND THEY REPLACED THE BATTERY. APPROXIMATELY EIGHT MONTHS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THE BATTERY CAUSED THE FAILURE AND REPLACED I…
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TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 5 MPH OR GREATER, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE DEALER STATED THAT THE BATTERY CAUSED THE FAILURE AND THEY REPLACED THE BATTERY. APPROXIMATELY EIGHT MONTHS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THE BATTERY CAUSED THE FAILURE AND REPLACED IT A SECOND TIME. APPROXIMATELY THREE MONTHS LATER, THE FAILURE OCCURRED AGAIN. SHE WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, HOWEVER, THEY REPLACED THE CRANK SHAFT SENSOR. THE FAILURE CONTINUES TO PERSIST. AS OF SEPTEMBER 24, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 70,580.
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT A 1.2 INCH PEBBLE STRUCK THE SUNROOF WHILE THE VEHICLE WAS PARKED. THE SUNROOF GLASS EXPLODED, BUT WAS CAUGHT BY THE VINYL SLIDING COVER. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 36,000. THE CONSUMER STATED THE PEBBLE WA…
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TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT A 1.2 INCH PEBBLE STRUCK THE SUNROOF WHILE THE VEHICLE WAS PARKED. THE SUNROOF GLASS EXPLODED, BUT WAS CAUGHT BY THE VINYL SLIDING COVER. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 36,000. THE CONSUMER STATED THE PEBBLE WAS THROWN BY A CHILD, ABOUT 10 FEET FROM THE VEHICLE. IT HAD TO HIT THE ROOF GLASS AT A LOW ANGLE. UPDATED 12/31/07
WHEN REACHING INTO THE TAILGATE, YOUR LEGS ARE FREQUENTLY BURNT IF YOU COME TOO CLOSE TO THE TAILPIPES THAT PROTRUDE FROM UNDER THE VEHICLE. *TR
2004 CADILLAC SRX. 40,000 MILES, 3 YEARS OLD. 1. 12-2006 - LOUD NOISES WHEN VEHICLE WAS IDLING. ENTIRE EXHAUST SYSTEM REPLACED. 2. 4-23-2007 - CHECK ENGINE LIGHT CAME ON. CAR THEN BEGAN ACCELERATING ON ITS OWN. REPLACED THE THROTTLE POSITION SENSOR. 3. 6-21-2007 - ENGINE WOULD NOT ACCELERATE BEYOND 20 MPH. SERVICE ENGIN…
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2004 CADILLAC SRX. 40,000 MILES, 3 YEARS OLD. 1. 12-2006 - LOUD NOISES WHEN VEHICLE WAS IDLING. ENTIRE EXHAUST SYSTEM REPLACED. 2. 4-23-2007 - CHECK ENGINE LIGHT CAME ON. CAR THEN BEGAN ACCELERATING ON ITS OWN. REPLACED THE THROTTLE POSITION SENSOR. 3. 6-21-2007 - ENGINE WOULD NOT ACCELERATE BEYOND 20 MPH. SERVICE ENGINE SOON LIGHT CAME ON. TOOK CAR IN, IT WOULD NOT DUPLICATE PROBLEM, WAS NOT FIXED. 4. 6-29-2007 - PICKED CAR UP. NOTICED FUEL GAGE WAS NOT WORKING. ADVISED THEY DID NOT KNOW WHAT CAUSED FUEL GAGE TO NOT WORK, AND WAS NOT RELATED TO THE SERVICE ENGINE MESSAGE ON 6-21-2007. REPLACED THE FUEL SENSOR. THEY DAMAGED THE FUEL HOSES, ENDED UP NOT GETTING VEHICLE BACK UNTIL FRIDAY, 7-6-2007. 5. 7-12-2007: THE CHECK ENGINE LIGHT CAME ON AGAIN, VEHICLE STARTED ACCELERATING ON ITS OWN (SIMILAR TO 4-23-2007 ISSUE). TOOK CAR BACK, VEHICLE WAS ACCELERATING WHILE IT CHECKED IN, ALSO STRANGE ODOR COMING FROM CAR. REPLACED THE THROTTLE POSITION SENSOR (SAME AS REPLACED 4-23-07). 6. 8-3-2007: THE ?SERVICE ENGINE SOON? MESSAGE APPEARED ON THE DRIVER SCREEN AND CAR AGAIN FAILED TO ACCELERATE. DROVE CAR TO SERVICE AND LEFT IT ON SO THAT THEY CAN HOOK IT UP TO THE COMPUTER IMMEDIATELY. DISCUSSED THAT IT MAY BE TIME TO SEND THIS VEHICLE BACK TO MANUFACTURER. SERVICE MANAGER IS AWARE OF OUR CONCERNS ? VEHICLE IS NOT RELIABLE. 9. 8/6/07: THEY CALLED AND ARE GOING TO REPLACE ONE OF THE ENGINE COMPUTERS TODAY (THE ECM). THEY ARE THEN GOING TO DRIVE IT AROUND TO BE SURE THAT TAKES CARE OF IT. 8/9/07: PICKED UP VEHICLE, SEEMS TO BE WORKING FINE - TIME WILL TELL. IF THIS DOES NOT TAKE CARE OF IT, WE WILL BE ASKING THE DEALER TO CONTACT THE MANUFACTURER AND ASK THEM TO PURCHASE THE VEHICLE BACK FROM US. *TR
ULTRAVIEW SUNROOF ON MY 2004 CADILLAC SRX EXPLODED, SHATTERING INTO 100'S OF PIECES. NOT STRUCK BY FOREIGN OBJECT. OUTSIDE TEMP = 75; SPPED = 65 MPH. *JB
RAN OUT OF GAS ON THE OHIO TURNPIKE. DIC DISPLAYED 17 GALLONS USED ON 20 GALLON TANK WITH WHAT APPEARED TO BE 3 GALLONS REMAINING, I DIDN'T ASK THE AAA TOW TO BRING GAS. THE CAR WAS TOWED TO CLEVELAND, WHERE THE DEALER SAID THAT THE CAR WAS ON EMPTY. THIS COST $60.03 PLUS NEARLY $200.00 WITH CAR RENTAL BACK TO MICHIGAN, THEN …
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RAN OUT OF GAS ON THE OHIO TURNPIKE. DIC DISPLAYED 17 GALLONS USED ON 20 GALLON TANK WITH WHAT APPEARED TO BE 3 GALLONS REMAINING, I DIDN'T ASK THE AAA TOW TO BRING GAS. THE CAR WAS TOWED TO CLEVELAND, WHERE THE DEALER SAID THAT THE CAR WAS ON EMPTY. THIS COST $60.03 PLUS NEARLY $200.00 WITH CAR RENTAL BACK TO MICHIGAN, THEN ADDITIONAL GAS AND TIME OFF WORK TO RETURN TO WORK TO PICK UP THE CAR. DIDN'T MIND THAT THE DEALER MADE ME FEEL LIKE AN IDIOT. I ONLY WISH THAT I WOULD HAVE BEEN INFORMED WHEN I PURCHASED THE VEHICLE THAT THE DIC IS NOT RELIABLE. I COULD HAVE HAD AAA BRING GAS FREE OF CHARGE AND BEEN ON MY WAY. OBVIOUSLY, THIS REALLY UPSET ME.*AK
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE ENGINE STALLED WITHOUT WARNING AND CAUSED ANOTHER VEHICLE TO CRASH INTO THE VEHICLE. THE VEHICLE WAS ABLE TO RESTART A FEW MINUTES AFTER THE CRASH. THE DEALER AND MANUFACTURER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER HAD THE VEHICLE INSPECTED BY A CADILLAC SPECIALIST W…
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TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE ENGINE STALLED WITHOUT WARNING AND CAUSED ANOTHER VEHICLE TO CRASH INTO THE VEHICLE. THE VEHICLE WAS ABLE TO RESTART A FEW MINUTES AFTER THE CRASH. THE DEALER AND MANUFACTURER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER HAD THE VEHICLE INSPECTED BY A CADILLAC SPECIALIST WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER UPDATED THE COMPUTER FOUR TIMES, BUT THE ENGINE CONTINUED TO STALL. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE HAS BEEN A SAFETY RISK SINCE THE TIME OF PURCHASE. THE VEHICLE STALLS AND SHUTS DOWN WHILE DRIVING AT VARIOUS SPEEDS. THE INSTRUMENT PANEL ILLUMINATES AND THE STEERING WHEEL LOCKS. THE CONTACT CAN PREDICT WHEN THE VEHICLE IS ABOUT TO STALL BECAUSE …
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TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE HAS BEEN A SAFETY RISK SINCE THE TIME OF PURCHASE. THE VEHICLE STALLS AND SHUTS DOWN WHILE DRIVING AT VARIOUS SPEEDS. THE INSTRUMENT PANEL ILLUMINATES AND THE STEERING WHEEL LOCKS. THE CONTACT CAN PREDICT WHEN THE VEHICLE IS ABOUT TO STALL BECAUSE THE RPMS INCREASE. THE VEHICLE WAS BROUGHT TO THE DEALER ON FIVE OCCASIONS FOR THE STALLING, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE SPEEDOMETER AND AIR BAG SENSOR LIGHT FAILED . INTERMITTENTLY WHILE DRIVING. THE VEHICLE LUNGED FORWARD WHILE DRIVING AND THE ELECTRICAL SYSTEM MALFUNCTIONED. THE CONTACT FELT THE VEHICLE WAS A LEMON AND THAT NHTSA SHOULD BE AWARE. THE CURRENT MILEAGEWAS 51,000, AND FAILURE MILEAGE WAS 100.*AK
Official recalls
714V394000 · Electrical System:ignition
Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
08V527000 · Power Train:automatic Transmission
Oct 9, 2008
GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.
Consequence & remedy
Consequence: IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
05V046000 · Vehicle Speed Control:accelerator Pedal
Feb 9, 2005
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
05V024000 · Air Bags
Jan 20, 2005
ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
Consequence & remedy
Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
04V273000 · Steering:linkages
Jun 9, 2004
ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.
Consequence & remedy
Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.
04V151000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Mar 29, 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.
Consequence & remedy
Consequence: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.
03V346000 · Seats
Sep 29, 2003
CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.