NHTSA owner reports · September 18, 2026 snapshot.
Traction Control System complaints
11 reportsClear category filter150,000 miles · Apr 1, 2013
Traction Control System
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED, CAUSING THE VEHICLE TO BECOME RESISTANT TO ACCELERATION ATTEMPTS OVER 5 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WOULD RESUME NORMAL FUNCTION ONCE THE ENGINE WAS SHUT …
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TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED, CAUSING THE VEHICLE TO BECOME RESISTANT TO ACCELERATION ATTEMPTS OVER 5 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WOULD RESUME NORMAL FUNCTION ONCE THE ENGINE WAS SHUT OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
NHTSA ODI #10505194
Mileage unknown · Oct 1, 2011
Electronic Stability Control (esc)Traction Control System
HAVING PROBLEMS WITH MY CADILLAC SRX 2004 MODEL, IT SEEMS MANY ARE... MY "TRACTION/ STABILITY CONTROL" CAME ON GOING 70 MPH UP A HILL (WHICH I LIVE IN A VALLEY SO IF YOU GO OFF THE ROAD YOU MIGHT DROP 100 FT) WITH A VEHICLE BEHIND ME, MY VEHICLE WOULDN'T ACCELERATE THE VEHICLE BEHIND ME ALMOST REAR ENDED ME AND MY 3 CHILDREN, WH…
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HAVING PROBLEMS WITH MY CADILLAC SRX 2004 MODEL, IT SEEMS MANY ARE... MY "TRACTION/ STABILITY CONTROL" CAME ON GOING 70 MPH UP A HILL (WHICH I LIVE IN A VALLEY SO IF YOU GO OFF THE ROAD YOU MIGHT DROP 100 FT) WITH A VEHICLE BEHIND ME, MY VEHICLE WOULDN'T ACCELERATE THE VEHICLE BEHIND ME ALMOST REAR ENDED ME AND MY 3 CHILDREN, WHEN I FINALLY GOT IT TO THE SHOULDER AND STOPPED IT BEGAN IDLING VERY ROUGH, I TURNED OFF THE VEHICLE WAITED A FEW MIN AND TURNED IT BACK ON AND ALL WAS FINE, THIS IS VERY UNSAFE!! THIS PROBLEM NEEDS TO BE INVESTIGATED AND RECALLED BEFORE SOMEONE GETS KILLED!! WE CALLED THE GM DEALERSHIP THAT WE RECENTLY HAD REPLACE OUR TRANSFER CASE (FOR YET AGAIN ANOTHER RECURRING PROBLEM IN THIS VEHICLE) AND WERE TOLD TO WAIT UNTIL IT HAPPENS A FEW MORE TIMES BEFORE BRINGING IT IN?!? THIS IS MY ONLY TRANSPORTATION AND IT IS PARKED, I REFUSE TO PUT MY CHILDREN IN AN UNSAFE VEHICLE I'D RATHER WALK! *TR
NHTSA ODI #10428137
108,000 miles · Aug 4, 2011
Traction Control System
THE PROBLEM WITH MY 2004 CADILLAC SRX STARTED AFTER THE DEALER COMPLETED A RECALL SERVICE FOR THE TRANSMISSION SHIFT FROM PARK PROBLEM NOW THE VEHICLE CAN BE SHIFTED FROM PARK WITH KEY IN OR OUT OF THE IGNITION, RUNNING OR NOT AND WHEN VEHICLE IS TURNED OFF THE KEY DOES NOT RELEASE FROM IGNITION, NOW TRACTION CONTROL LIGHT COMES…
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THE PROBLEM WITH MY 2004 CADILLAC SRX STARTED AFTER THE DEALER COMPLETED A RECALL SERVICE FOR THE TRANSMISSION SHIFT FROM PARK PROBLEM NOW THE VEHICLE CAN BE SHIFTED FROM PARK WITH KEY IN OR OUT OF THE IGNITION, RUNNING OR NOT AND WHEN VEHICLE IS TURNED OFF THE KEY DOES NOT RELEASE FROM IGNITION, NOW TRACTION CONTROL LIGHT COMES ON DEALER DOES NOT KNOW WHAT IS THE PROBLEM. ALSO STABILITY CONTROL MESSAGE COMES ON . I HAVE READ THAT TWO PEOPLE HAVE DIED IN ACCIDENTS ALREADY FROM STABILITY CONTROL SYSTEMS MALFUNCTIONING IN THE 2004 CADILLAC SRX. *TR
NHTSA ODI #10417001
58,500 miles · Jul 20, 2011
Traction Control System
2004 CADILLAC SRX V8 AWD - TRACTION CONTROL WARNING LIGHT COMES ON AFTER ABOUT 20 MINUTES OF DRIVING, DISPLAY PANEL SAYS TO SERVICE STABILITY SYSTEM. THIS OCCURS IN DRY WEATHER, UNDER NO ADVERSE CONDITIONS. SENSOR HAS ALREADY BEEN REPLACED. *KB
NHTSA ODI #10413752
65,000 miles · Dec 31, 2010
Electronic Stability Control (esc)Traction Control System
MY TRACTION CONTROL/STABILITY SYSTEM WILL ENGAGE WHILE I AM DRIVING DOWN THE ROAD UNLESS I MANUALLY DISABLE IT. THIS COULD VERY EASILY CAUSE AN ACCIDENT BECAUSE THE CAR WILL BE JERKED AND PULLED EITHER TO THE LEFT OR RIGHT. IT BEGAN IN JANUARY OF 2009 AND CONTINUES TO DO THIS EVEN AFTER TRYING MANY THINGS TO FIX THE PROBLEM. …
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MY TRACTION CONTROL/STABILITY SYSTEM WILL ENGAGE WHILE I AM DRIVING DOWN THE ROAD UNLESS I MANUALLY DISABLE IT. THIS COULD VERY EASILY CAUSE AN ACCIDENT BECAUSE THE CAR WILL BE JERKED AND PULLED EITHER TO THE LEFT OR RIGHT. IT BEGAN IN JANUARY OF 2009 AND CONTINUES TO DO THIS EVEN AFTER TRYING MANY THINGS TO FIX THE PROBLEM. *TR
NHTSA ODI #10373645
97,800 miles · Nov 15, 2010
Fuel System, GasolineTraction Control System
MY 2004 CADILLAC SRX HAS 98000 MILES ON IT. THE SERVICE STABILITY SYSTEM LIGHT COMES ON AFTER DRIVING FOR 20 MINUTES, EACH TIME I START THE CAR. I CLEAR THE SYSTEM AND JUST DRIVE. THE CAR SHAKES WHILE DRIVING A BIT AND DOES PULL TO THE RIGHT. I AM NOT EXPERIENCING SOME OF THE PROBLEMS MANY OTHERS ARE FACING WITH THIS SAME WA…
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MY 2004 CADILLAC SRX HAS 98000 MILES ON IT. THE SERVICE STABILITY SYSTEM LIGHT COMES ON AFTER DRIVING FOR 20 MINUTES, EACH TIME I START THE CAR. I CLEAR THE SYSTEM AND JUST DRIVE. THE CAR SHAKES WHILE DRIVING A BIT AND DOES PULL TO THE RIGHT. I AM NOT EXPERIENCING SOME OF THE PROBLEMS MANY OTHERS ARE FACING WITH THIS SAME WARNING, BUT FEEL I TOO WILL SOON, IT IS GETTING WORSE. I ALSO WAS FORCED TO PUT IN 89 OCTANE GAS AT A STATION THAT DIDNT HAVE SUPER, I HAD A LOW FUEL LIGHT. AFTER 20 MINUTES OF DRIVING STABILITY LIGHT CAME ON ALONG WITH CHECK ENGINE. I CANCELLED MY TRIP AND DROVE TO MY MECHANIC. HE STATED THERE WAS A MISFIRE WHICH MAY BE FROM LOWER GRADE GAS BUT AFTER A FILL UP OF SUPER AND A FULL DAY OF DRIVING CHECK ENGINE LIGHT IS FLASHING. BRINGING IT BACK TO GET SERVICED I WAS TOLD THERE WAS NO MISFIRE, CLOGGED INJECTORS NORFAULTY PLUGS. THE PROBLEM WAS WITH THE ECU. THESE CARS SENSE A PROBLEM AND "SHUT OFF" THE PROBLEMATIC FULE INJECTOR. WELL MINE IS NOT PROBLEMATIC BUT THE COMPUTER SAYS IT IS!!! NOW WHAT BUY A NEW ECU!!! 149.00 FOR THE DIAGNOSTIC AND OVER 500.00 FOR THE ECU NOT INCLUDING LABOR, I'M LOOKING AT A GRAND TO FIX THE PROBLEM, IF THIS IS THE PROBLEM!!! I REALLY LOVE THE STYLE AND LOOK OF THIS CAR, BUT ALL THE EXTRA CRAP IS OVERKILL. THERE NEEDS TO BE A RECALL FOR THE STABILITY SYSTEM QUICK, WE ARE GOING TO HAVE A TOYOTA SITUATION ON OUR HANDS *TR
NHTSA ODI #10365691
55,000 miles · Oct 26, 2010
Traction Control System
WHEN MAKING A TURN, GOING OVER A SPEED BUMP OR TAKING A SHARP TURN THE TRACTION ENGAGEMENT SYSTEM WARNING LIGHT COMES ON. AT TIMES THE VEHICLE WILL STOP ACCELERATING. *TR
NHTSA ODI #10362555
47,000 miles · Aug 3, 2010
Traction Control System
STABILITY CONTROL SYSTEMS KICKS IN WHILE DRIVING STRAIGHT. TOOK VEHICLE TO DEALER ABOUT A YEAR AND HALF AGO AND THEY REPLACED A SENSOR. PROBLEM HAS STARTED AGAIN. HAVE TAKEN IT TO DEALER AND THEY SAY THEY HAVE NOT BEEN ABLE TO RECREATE PROBLEM. *TR
NHTSA ODI #10347048
33,500 miles · Jul 9, 2010
Traction Control System
DRIVING TO NORMAN OKLAHOMA FROM FLOWER MOUND TX. IN 2004 CADILLAC SRX. STABILITY SYSTEM LIGHT COMES ON MULTIPLE TIMES. ABOUT AN HOUR INTO TRIP SERVICE STABILITY SYSTEM MESSAGE COMES ON. GOT OUT BOOK SAID TO GET TO DEALER IMMEDIATELY. CALL DEALER AND HE SAID NOT TO WORRY BUT AFTER READING OTHER CUSTOMER COMPLAINTS. I AM AFRAI…
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DRIVING TO NORMAN OKLAHOMA FROM FLOWER MOUND TX. IN 2004 CADILLAC SRX. STABILITY SYSTEM LIGHT COMES ON MULTIPLE TIMES. ABOUT AN HOUR INTO TRIP SERVICE STABILITY SYSTEM MESSAGE COMES ON. GOT OUT BOOK SAID TO GET TO DEALER IMMEDIATELY. CALL DEALER AND HE SAID NOT TO WORRY BUT AFTER READING OTHER CUSTOMER COMPLAINTS. I AM AFRAID TO DRIVE AND A COUPLE OF TIMES, IT FELT LIKE WHEELS WERE LOCKING UP AND THAT I COULD HAVE HAD A SERIOUS ACCIDENT. LOOKS LIKE NHTSA SHOULD LOOK IN TO THIS PROBLEM AND THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LIGHT HAS BEEN GOING ON PERIODICALLY FOR THE PAST MONTH BUT JUST IN TOWN DRIVING. I WAS VERY CONCERNED YESTERDAY AS AT TIMES IT FELT THAT I DIDN'T HAVE CONTROL OF WHAT THE VEHICLE WAS DOING. I WILL BE REPORTING TO GM ON MONDAY AND TAKING MY CAR TO DEALER BUT IT SOUNDS AS THOUGH THE DEALERSHIP ARE UNSURE OF PROBLEM AND THEY SHOULD NOT BE TELLING CUSTOMERS NOT TO WORRY. *TR
NHTSA ODI #10342333
48,250 miles · May 16, 2010
Traction Control System
I OWN A 2004 CADILLAC SRX AWD V8, I HAVE HAD MANY STABILITY CONTROL ISSUES, IT HAS BEEN INTO THE DEALER 5 TIMES. THEY HAVE REPLACED THREE WHEEL BEARINGS AND STILL THE PROBLEM CONTINUES. THE CAR WILL PULL LEFT SOMETIMES, THE ABS WILL ENGAGE SOMETIMES. THE SYSTEM DOESN'T STORE PROBLEM. *TR
NHTSA ODI #10330634
Official recalls
7Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Oct 9, 2008
GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.
Consequence & remedy
Consequence: IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Feb 9, 2005
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
Jan 20, 2005
ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
Consequence & remedy
Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Jun 9, 2004
ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.
Consequence & remedy
Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.
Mar 29, 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.
Consequence & remedy
Consequence: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.
Sep 29, 2003
CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.
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