Illustration2004 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD THE CONSUMER STATED HIS WIFE WAS DRIVING, WHEN THE BRAKES FAILED. THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER BELIEVED THE VEHICLE STALLED AND LOST POWER STEERING AND BRAKES. *JB
2004 Cadillac Srx
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Cadillac Srx do not stand out strongly from the model-year median of 192.
About this comparison →How this year compares
Owner complaints by model year
Compare all Srx years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
330–25K
2925–50K
3650–75K
2975–100K
32100–150K
17150K+
176 reports with mileage · 40 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electronic Stability Control (esc). Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports2 fire reports14 injury reports
Service Brakes, Hydraulic complaints
13 reportsIN MARCH2013 I ALMOST HAD AN ACCIDENT BECAUSE MY BRAKES WOULD NOT STOP THE VEHICLE, I SWERVED OVER TO THE SIDE AND HIT THE CURB A BIT. I BOUGHT THE CAR IN FEB 2012. IT ALWAYS HAD THE SYSTEM BALANCE LIGHT TO COME ON SO I DECIDED TO TAKE IT TO SEE WHAT WAS WRONG WITH IT. I TOOK IT TO GENERAL MOTORS IN OMHA NEBRAKSA 114TH DODGE STR…
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IN MARCH2013 I ALMOST HAD AN ACCIDENT BECAUSE MY BRAKES WOULD NOT STOP THE VEHICLE, I SWERVED OVER TO THE SIDE AND HIT THE CURB A BIT. I BOUGHT THE CAR IN FEB 2012. IT ALWAYS HAD THE SYSTEM BALANCE LIGHT TO COME ON SO I DECIDED TO TAKE IT TO SEE WHAT WAS WRONG WITH IT. I TOOK IT TO GENERAL MOTORS IN OMHA NEBRAKSA 114TH DODGE STREET. THEY TEST DROVE IT AND SAID THEY DID NOT FIND ANYTHING WRONG WITH IT EXCEPT THAT I NEEDED NEW ROTORS AND BRAKES. I TOLD THEM ABOUT THIS RECALL AND HOW MY BRAKE PROBLEM FALLS INTO THIS AND THEY SAID THEY LOOKED UP MY VIN NUMBER AND THAT IT WAS ALREADY FIXED. I SAID WELL THIS NEEDS TO BE DONE OVER BECAUSE THIS COULD POTENTIALLY COULD CAUSE AN ACCIDENT. THEY EXPLAINED THAT MY BRAKES NEEDED TO BE FIXED. I DISAGREE HERE IS THE RECALL INFOR WHICH CERTAINLY IS WHAT IS HAPPENING TO MY CAR. I DON'T EVEN HAVE TO TOUCH MY BRAKES FOR THE COMPUTER TO TAKE OVER THE CAR AND CAUSE IT TO GO OFF BALANCE AND CAUSE SWERVING SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE RECALL NUMBER: 04V151000 RECALL DATE: 03/29/2004 PROBLEM SUMMARY: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS. CONSEQUENCE: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH. CORRECTIVE ACTION: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339. THE MANUFACTURER FIRST NOTIFIED OWNERS OF THIS RECALL ON 05/10/2004. THIS RECALL AFFECTS VEHICLES MANUFACTURED BETWEEN 03/01/2003 AND 01/31/2004. *TR
SERVICE STABILITY SYSTEM LIGHTS ON DISPLAY, CAR SHUDDERS AS BRAKES RAMDOMLY APPLY AT ANY SPEED, PULLING STEERING TO LEFT OR RIGHT. SERVICE ABS ON DISPLAY, TRACTIONCONTROL OFF, AND SERVICE CAR SOON ALL ON DISPLAY. CAR HAS HAD TRANSFER CASE FAILURE, ALL 4 HUBS HAD BEARING FAILURE, BRAKE BOOSTER FAILURE, POWER SEAT MODULE FAILURE, …
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SERVICE STABILITY SYSTEM LIGHTS ON DISPLAY, CAR SHUDDERS AS BRAKES RAMDOMLY APPLY AT ANY SPEED, PULLING STEERING TO LEFT OR RIGHT. SERVICE ABS ON DISPLAY, TRACTIONCONTROL OFF, AND SERVICE CAR SOON ALL ON DISPLAY. CAR HAS HAD TRANSFER CASE FAILURE, ALL 4 HUBS HAD BEARING FAILURE, BRAKE BOOSTER FAILURE, POWER SEAT MODULE FAILURE, AND. *TR
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS WHEN THE "STABILITY CONTROL" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS NOISE OUTSIDE OF THE VEHICLE, FOLLOWED BY THE BRAKE SYSTEM LOCKING. THE VEHICLE BEGAN TO SKID IN ONE DIRECTION FOR…
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TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS WHEN THE "STABILITY CONTROL" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS NOISE OUTSIDE OF THE VEHICLE, FOLLOWED BY THE BRAKE SYSTEM LOCKING. THE VEHICLE BEGAN TO SKID IN ONE DIRECTION FOR FEW SECONDS. THE DRIVER WAS ABLE TO GAIN CONTROL AND CONTINUE OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION ON THREE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES AND THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURES. RECENTLY, THE VEHICLE WAS REPAIRED AT THE AUTHORIZED DEALER FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 66,000. THE CURRENT MILEAGE WAS 67,000.
THE BRAKE BOOSTER SUPPLY HOSE DEGRADES AND FALLS OFF RESULTING IN NO POWER ASSIST. THIS CAN HAPPEN WITH NO PRIOR WARNING AND RESULT IN PROPERTY DAMAGE AND OR BODILY INJURY OR DEATH. THIS VEHICLE IS A 2004 CADILLAC SRX WITH A ENGINE CODE 'A' BUT OTHER MODELS MAY BE AFFECTED. *TR
MY CADILLAC SRX (PURCHASED 4/2/2004, MILEAGE 34,599) SUFFERED A COMPLETE HYDRAULIC BRAKE FAILURE. THIS OCCURRED IN A PARKING LOT, AT LOW SPEED AND THERE WERE NO INJURIES OR DAMAGE. THE CAR WAS TOWED TO THE DEALER WHO REPAIRED THE BRAKES UNDER WARRANTY. THE DEALER STATED THAT BOTH HYDRAULIC CIRCUITS HAD FAILED AND THE ONLY BRAKIN…
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MY CADILLAC SRX (PURCHASED 4/2/2004, MILEAGE 34,599) SUFFERED A COMPLETE HYDRAULIC BRAKE FAILURE. THIS OCCURRED IN A PARKING LOT, AT LOW SPEED AND THERE WERE NO INJURIES OR DAMAGE. THE CAR WAS TOWED TO THE DEALER WHO REPAIRED THE BRAKES UNDER WARRANTY. THE DEALER STATED THAT BOTH HYDRAULIC CIRCUITS HAD FAILED AND THE ONLY BRAKING WAS THE PARKING BRAKE. THE DEALER ALSO STATED THAT THIS WAS THE FIRST TIME HE HAD SEEN THIS TYPE OF FAILURE ON THIS TYPE OF VEHICLE. *JB
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN A LOT, A FIRE ERUPTED FROM THE FRONT UNDER HOOD AREA WITHOUT WARNING. BYSTANDERS ALERTED THE FIRE DEPARTMENT AND THE FIRE WAS EXTINGUISHED. NO ONE WAS INJURED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. …
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DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN A LOT, A FIRE ERUPTED FROM THE FRONT UNDER HOOD AREA WITHOUT WARNING. BYSTANDERS ALERTED THE FIRE DEPARTMENT AND THE FIRE WAS EXTINGUISHED. NO ONE WAS INJURED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM THE MASTER CYLINDER AND THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO A DEALER TO AWAIT FURTHER INSPECTION BY THE INSURANCE ADJUSTOR AND A FACTORY REPRESENTATIVE. UPDATED 9/5/2006 - PRIOR TOT HE FIRE THE CONSUMER NOTICED THAT THE POWER STEERING FAILED WHILE MAKING A RIGHT HAND TURN. THE VEHICLE WAS PARKED WHEN THE SMOKE AND FLAMES APPEARED. THE VEHICLE WAS DEEMED A TOTAL LOSS.*NM
DT: CONTACT STATES WHILE PULLING INTO A PARKING SPACE THE BRAKES WERE BEING APPLIED TO STOP AND VEHICLE MOVED VERY SLOWLY AND THEN ACCELERATED. *AK
CONSUMER'S VEHICLE WAS TRAVELING AT 35 MPH, WHEN COMING TO A STOP LIGHT, VEHICLE ACCELERATED AND STRUCK THE REAR OF ANOTHER VEHICLE.*AK.....*AK THE CONSUMER ATTEPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT STOP.
THE CONSUMER FELT THAT THE BRAKE AND GAS PEDAL WAS DESIGNED TOO CLOSE TOGETHER. THE CONSUMER FOOT GETS STUCK UNDERNEATH THE BRAKE PEDAL. *JB. BRAKE PEDAL IS CURVED TO THE RIGHT-BRINGING IT TOO CLOSE FOR PEOPLE WITH WIDE SHOES LIKE ME. ALSO, FIREWALL ON RIGHT IS VERY CLOSE TO GAS PEDAL SO YOU CANNOT MOVE YOUR FOOT TO THE RIGHT …
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THE CONSUMER FELT THAT THE BRAKE AND GAS PEDAL WAS DESIGNED TOO CLOSE TOGETHER. THE CONSUMER FOOT GETS STUCK UNDERNEATH THE BRAKE PEDAL. *JB. BRAKE PEDAL IS CURVED TO THE RIGHT-BRINGING IT TOO CLOSE FOR PEOPLE WITH WIDE SHOES LIKE ME. ALSO, FIREWALL ON RIGHT IS VERY CLOSE TO GAS PEDAL SO YOU CANNOT MOVE YOUR FOOT TO THE RIGHT TO GET MORE CLEARANCE. I FEEL THIS COULD CAUSE A FEW SECONDS DELAY IN REACHING BRAKE PEDAL IN EMERGENCY, WHICH COULD RESULT UN FATAL ACCIDENT.*AK
Official recalls
714V394000 · Electrical System:ignition
Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
08V527000 · Power Train:automatic Transmission
Oct 9, 2008
GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.
Consequence & remedy
Consequence: IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
05V046000 · Vehicle Speed Control:accelerator Pedal
Feb 9, 2005
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
05V024000 · Air Bags
Jan 20, 2005
ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
Consequence & remedy
Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
04V273000 · Steering:linkages
Jun 9, 2004
ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.
Consequence & remedy
Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.
04V151000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Mar 29, 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.
Consequence & remedy
Consequence: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.
03V346000 · Seats
Sep 29, 2003
CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.