NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
65 reports79,000 miles · Jul 21, 2004
Engine And Engine Cooling
CAR WAS SERVICED 2 WEEKS PRIOR FOR SLUGGISH PERFORMANCE AND HUGE OIL CONSUMPTION. CAR IN FOR SERVICE AGAIN! NOW FOR BLOWN HEAD GASKET PROBLEM. THIS CADILLAC HAS TOO MANY DEALER/MANUFACTURER PROBLEMS. DEALER SHOULD PAY FOR THESE PROBLEMS. NOT CUSTOMER. VIN [XXX] CHECK SERVICE HISTORY. UNBELIEVABLE! *LA UPDATED 07/25/2012 *…
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CAR WAS SERVICED 2 WEEKS PRIOR FOR SLUGGISH PERFORMANCE AND HUGE OIL CONSUMPTION. CAR IN FOR SERVICE AGAIN! NOW FOR BLOWN HEAD GASKET PROBLEM. THIS CADILLAC HAS TOO MANY DEALER/MANUFACTURER PROBLEMS. DEALER SHOULD PAY FOR THESE PROBLEMS. NOT CUSTOMER. VIN [XXX] CHECK SERVICE HISTORY. UNBELIEVABLE! *LA UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10082356
Mileage unknown · Jun 14, 2004
Air BagsSeat BeltsCrashInjury
WHILE CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT IT WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT FAILED. DRIVER SUSTAINED INJURIES. *AK
NHTSA ODI #10076154
Mileage unknown · Mar 25, 2004
Exterior Lighting
WHILE DRIVING DOWN A DARK ROAD, THE LEFT HEADLIGHT CAME APART AND FELL OFF THE VEHICLE, WHICH CAUSED POOR VISIBILITY. *JB
NHTSA ODI #10064935
48,775 miles · Jan 15, 2004
Engine And Engine CoolingEquipmentService Brakes, Hydraulic
THERE IS SOME BILLS I DID NOT KEEP.BOUGHT THE CAR SEPT 4TH 1998. I HAD TO HAVE THEM MAKE REPAIRS EVERYTIME I TOOK IT IN FOR A OIL CHANGE, I DRIVE AN HOUR TO THE BARBOURSVILLE AUTOMALL, INC. IN WEST VA WHERE I BOUGHT IT. THE COMPUTER CONTROL CHIP FOR THE STRUT SENSOR IS STILL NOT FIXED, IT FLASHES DO NOT DRIVE OVER 90 MILES AN HO…
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THERE IS SOME BILLS I DID NOT KEEP.BOUGHT THE CAR SEPT 4TH 1998. I HAD TO HAVE THEM MAKE REPAIRS EVERYTIME I TOOK IT IN FOR A OIL CHANGE, I DRIVE AN HOUR TO THE BARBOURSVILLE AUTOMALL, INC. IN WEST VA WHERE I BOUGHT IT. THE COMPUTER CONTROL CHIP FOR THE STRUT SENSOR IS STILL NOT FIXED, IT FLASHES DO NOT DRIVE OVER 90 MILES AN HOUR CONSTANTLY WHEN I DRIVE, WHICH IS DISTRACTING,THAT HAS BEEN DOING IT SINCE 12/02. THEY JUST PUT A NEW ONE IN AND IT ALSO DOES NOT WORK. THE FRONT SEAT HEATER WENT OUT IN NOVEMBER AND DID NOT GET ONE TILL APRIL. I TOLD THEM ABOUT THE BUMPING OF THE CAR SINCE I GOT IT AND THEY JUST PUT 1 STRUT ON THE CAR. THEY PUT GREASE ON THEM AND ALSO THEY TOLD ME THEY FOUND A PIECE OF PAPER,AND THEY CHANGED THE BRAKES PADS AND TURNED THE ROTORS TWICE TRYING TO FIX THE BUMPING. THE PAINT ON THE CAR DOESN'T FELL LIKE IT SHOULD. I HAVE BOUGHT OTHER CADILLACS IN THE PAST YEARS. I DIDN'T FIGHT THE LAST CADILLAC IT WAS A 98 CADILLAC ELDORADO SERIAL NUMBER #[XXX] CHANGED CARS BECAUSE IT HAD A LEAK IN THE TRUNK AND I TOOK IT BACK 5 TIMES AND THEY ENDED UP PACKING IT WITH SUPER GLUE WHERE EVERYONE COULD SEE IT. IT WAS ALSO IN A HAIL STORM AND THEY BONDED IT INSTEAD OF GETTING ME NEW PARTS,IT WAS MAKING ME TO NERVOUS SO MY HUSBAND BOUGHT THE STS. THERE IS OTHER BILLS WHICH I CAN'T FIND BUT I HAVE HAD TROUBLE WITH THIS STS SINCE I GOT IT.I DID WRITE THE CADILLAC PEOPLE AND THEY SAID I HAD TO TAKE IT UP WITH THE DEALER WHICH I HAVE BEEN WITH NO SATISFACTION, I'M TALKING TO [XXX] AND MY CASE NUMBER IS 1-119401313. THE CADILLAC COMPANY SAID THEY WOULD KEEP MY LETTER I WROTE THEM FEW YEARS AGO. I'M STILL WANTING TO DRIVE A CADILLAC,WHICH I TOLD [XXX] AND KEPT TELLING THE DEALERSHIP. I HAVEN'T GOT THE BILLS WHEN I FIRST HAD THE TROUBLE BUT SOMEONE MUST, [XXX] AGREED THAT I HAVE HAD IT WORKED ON EVERY TIME I WENT FOR AN OIL CHANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10070621
124,000 miles · Jan 15, 2004
Engine And Engine CoolingUnknown Or Other
PAINT BUBLE ON LEFTT REAR FENDER AT 124000 M BLOWN HEADGASKET DUE TO LOOSE HEADBOLTS I FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE NORTHSTAR ENGINE.
NHTSA ODI #10069000
Mileage unknown · Dec 29, 2003
Exterior Lighting
WHILE VEHICLE WAS PARKED DRIVER'S SIDE HEADLIGHT LENS FELL OFF. CONSUMER GLUED THE LENS BACK ON. *AK
NHTSA ODI #10052070
Mileage unknown · Oct 27, 2003
EquipmentSteering
LOSS OF STEERING CONTROL WHILE DRIVING. VEHICLE TOWED TO DEALER WHO INFORMED CONSUMER THAT THE CAUSE WAS RACK AND PINION FAILURE. REPAIRS MADE, BUT PROBLEM IS STILL RECURRING. THE REPLACEMENT PART THAT WAS MAILED TO MECHANIC ARRIVED BROKEN. SIX MONTHS LATER, SAME PROBLEM OCCURRED, AWAITING RESPONSE FROM GM/CADILLAC ABOUT REIMB…
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LOSS OF STEERING CONTROL WHILE DRIVING. VEHICLE TOWED TO DEALER WHO INFORMED CONSUMER THAT THE CAUSE WAS RACK AND PINION FAILURE. REPAIRS MADE, BUT PROBLEM IS STILL RECURRING. THE REPLACEMENT PART THAT WAS MAILED TO MECHANIC ARRIVED BROKEN. SIX MONTHS LATER, SAME PROBLEM OCCURRED, AWAITING RESPONSE FROM GM/CADILLAC ABOUT REIMBURSEMENT.*AK
NHTSA ODI #10043626
Mileage unknown · Jul 28, 2003
Engine And Engine CoolingFireInjury
THE CONSUMER WAS HAVING DIFFICULTY SHIFTING THE GEARS WHEN A PASSER BY INFORMED HIM TO EXIT THE VEHICLE BECAUSE IT WAS ON FIRE. THE FIRE IN THE ENGINE COMPARTMENT TOTALED THE VEHICLE. *MR *CB *NLM
NHTSA ODI #10031525
50,000 miles · Jul 28, 2003
Engine And Engine CoolingFireInjury
THE CONSUMER HAD DIFFICULTY SHIFTING THE GEARS WHEN A PASSER BY INFORMED HIM TO EXIT THE VEHICLE BECAUSE IT WAS ON FIRE. THE FIRE IN THE ENGINE COMPARTMENT TOTALED THE VEHICLE. *NLM. *AK *CB *NLM THE CONSUMER NOTICED FIRE COMING FROM THE GEAR SHIFT AND WAS TOLD THE FIRE HAD COME FROM THE ENGINE. *SCC *JB
NHTSA ODI #10021618
Mileage unknown · Jul 7, 2003
Steering
WHILE DRIVING DRIVER TURNED THE STEERING WHEEL AND HEARD A NOISE. VEHICLE LOST STEERING POWER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT STEERING GEAR HOUSING WAS BUSTED. THE DEALER REPAIRED THE PROBLEM. *AK
NHTSA ODI #10026658
NHTSA investigations
2RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
RQ99013 · Cadillac Coolant Cooled Alternator Fires
Opened Jun 10, 1999 · Closed Feb 22, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
No summary supplied.
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