2024 Cadillac Lyriq

I am writing to report an issue with the windshield durability on my 2024 Cadillac LYRIQ. Over the past three weeks, I’ve experienced three separate instances where small rocks struck the windshield while I was driving, each impact resulting in a crack or chip. In my experience with previous vehicles, similar impacts would rarely, if ever, result in such immediate damage, which raises concerns about the material or design of this particular windshield. This frequent damage has quickly become costly and frustrating. Windshields should withstand small impacts to a reasonable extent, and this does not seem to be the case here. I am also reaching out to Cadillac to address my concerns, but I wanted to report this issue to NHTSA in case other drivers are experiencing similar problems. Please let me know if there is further information I can provide. Thank you for looking into this matter.

Ref: NHTSA ID# 24V589/ GM Recall N242453471 Record shows that the above recall was completed on August 27, 2024. Yesterday while I was reversing my 2024 LYRIQ out of my garage I experienced multiple false automatic braking. Braking was so frequent that, I thought, driving that car at that time was unsafe and pulled it back into the garage and took my other car. It was raining at that time. False braking has happened in the past but not to a point where driving is nearly impossible.

Each time it rains and the car is in reverse, the emergency braking system kicks in repeatedly, and a red light flashes on the screen. The car believes there is an object or person behind the car; I would imagine because the rear camera can see the rain. It is difficult to even move the car at all, and is a major safety concern. The last time this occurred, I was backing out of my driveway at a slow speed. This also occurred backing out of a parking spot at a slow speed. I hesitate to drive this car in rain because of the issue. In speaking with the dealership's repair personnel, this occurs on every Lyriq. In fact, there was another Lyriq in for that complaint at the same time. I cannot attach photos or a video, as doing so would be unsafe. However, it can be easily re-created in any Lyriq.

Continuing problem with both front and rear emergency braking. Primarily when it is raining and vehicle is put in reverse violent and unexpected emergency braking will occur for no apparent reason. This will happen several times. Also, when backing out of driveway on a slant, rear emergency braking seems to sense the street and brakes are applied violently. This situation has also happened going into driveway on a slant for front emergency braking. Have informed the dealer several times of this problem and they say that Cadillac has not fix. Very distressing and dangerous for whip lash of adults and children.

I have had two incidents with the automatic braking system occur in a short period of time. The Lyriq is not a car that I drive very often so when the incidents occurred in the last 2 of the 3 times of driving the car it makes me scared to drive the car again. The first incident occurred while driving at approximately 35 mph. The road I was on had 4 lanes with a turn lane in the middle dividing the 4 lanes with 2 lanes on each side of the turn lane. The road carries moderately heavy traffic as it has many businesses (fast food restaurants, strip malls, etc.) I was driving in the left lane when a truck in the on coming traffic entered the middle turn lane and a vehicle ahead of me entered the lane to the right of me. Neither vehicle crossed the line of the lane I was in. This is normal traffic for the type of road I was on. I know there have been reports of rain interfering with sensors in the past, but this day was clear. My vehicle flashed a red collision warning and engaged the automatic braking system. This was scary as heck. It was very jarring to me and my passenger. Next incident I was parking along a curb. So this time I was driving under 10 mph. I was backing up and there was a hand rail along on a walkway on the curb. There was no way I would hit the railing as it was several feet from the roadway. There was no warning in my car when it engaged the automatic braking system. Even though I wasn’t traveling very fast it was very jarring and my neck was still hurting from the last incident when it engaged the automatic braking. When the car engages the automatic braking system it sounds as though it has hit something or someone has hit you. It’s very confusing. I reported previous incidents to my dealer and they said that the sensors were sensitive and they supposedly did some sort of fix, but frankly I’m concerned what could happen as these incidents have quite seriously been a pain in the neck for me.

I purchased a brand new Cadillac Lyriq on July 1, 2024, and have encountered several severe issues that compromise the safety and reliability of the vehicle: 1.Display Failure: The display frequently flickers, flashes, and sometimes completely blacks out, causing the loss of critical information such as speed, backup camera, navigation, and other vital systems. This makes the vehicle unsafe to drive, as it is impossible to monitor speed and other essential functions necessary for safe operation. 2.Battery Overheating During DC Fast Charging: The vehicle’s battery consistently overheats during DC fast charging sessions, causing the charge rate to drop significantly (from ~190 kW down to 14-20 kW). This overheating issue not only drastically extends charging times but also raises serious safety concerns, particularly during long road trips in hot weather. The vehicle has repeatedly experienced these issues, making it unreliable for long-distance travel. 3.Charger Overheating and Instability During Home AC Charging: The home AC charger provided with the vehicle becomes excessively hot while charging the Lyriq. Additionally, the charging rate fluctuates erratically between 0-3 kW, further complicating the charging process. This overheating of the charger at home raises concerns about the safety of parking or charging the vehicle in my garage, as it may pose a fire risk. These issues have been reported to my dealership, who have attempted repairs without success. The problems persist, and the vehicle remains unsafe and unreliable for my family’s needs. I am deeply concerned about the potential for these issues to lead to more severe safety incidents if not addressed promptly.

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving at approximately 3 MPH as she was entering her garage to park the vehicle, she depressed the brake pedal, however, the vehicle continued forward and crashed into a tool chest located at the back of the garage wall. The contact stated that the front of the grill and the front bumper were damaged and had to be replaced. The contact stated no warning light was illuminated. The contact stated that failure reoccurred when she was parking the vehicle in a parking lot. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS system had failed and caused a loss of braking ability. The contact was advised by the dealer that the failure was related to NHTSA Campaign Number: 24V589000 (Service Brakes, Hydraulic). The contact had the recall completed at that time. The manufacturer was informed of the failure. The failure mileage was 3,000.

Right rear taillight and brake light fail to light intermittently. This is a known defect on many other Lyriqs. When this failure occurs, the vehicle is not compliant with state laws regarding having working taillights and brake lights, and could result in a moving violation ticket. Cadillac should be required to recall and repair/replace these lights.