2024 Cadillac Lyriq

The infotainment screen in my car plus the menu control went completely dead. With the screen dead completely this mean you cannot see the speedomoter, rear camera feeds, warning symbols on the dash. You cannot see current speed, you cannot hear any sound so all alerting systems are down. You are completely blind in a vehicle built around this screen. Dealership has already confirmed faulty computer module. However was told it would have been originally resolved under N252500680. It has only been inspected by the manufacture. No warnings, no nothing, just dead screen out of nowhere that requires new part to bring online. Meaning dead dead; part is currently on back order and design changes were made after this exact model year showing knowledge of the fault.

This is about an issue with the ACC system. While driving with the ACC engaged, it will intermittently disengage and without notification. Then the vehicle applies hard braking. After many multiple occurrences, I now tap the brake pedal and apply acceleration. I can't tell you how concerning this can be while driving at interstate speed. Just the thought of a large truck behind me will put the fear into you. Additionally, I have been able to hear an electrical clicking noise emitting from the left side of the steering wheel. When this occurs the ACC is unavailable and/or unable to be selected. A barrage of notifications will appear saying the Adaptive Cruise Control Selected or Cruise Control Selected. Our Lyriq has been in the shop for this problem at least 3 times. Everytime the outcome is CND or WAD

In the past 18 months the vehicle has experienced phantom breaking while driving 3 times. Each time there were no vehicles within 30 or more feet from the vehicle. All 3 times occurred while driving the vehicle and going between 20-40 mph. The vehicle engaged in an emergency break and stopped the car in the road. All three times could have resulted in a major accident as it occurred on busy roadways. This last time it happened in the middle of an intersection with no vehicles around me or behind me. This is a major safety concern and put my family and I in a potentially dangerous situation that could have caused major injuries to myself, my family and others around us. The vehicle is currently with Cadillac being inspected. During conversations with Cadillac they said this is a known issue and suggested that I turn the mechanism off and bypass the safety feature to avoid it from happening again. This is not a systematic fix. This is a bypass. We purchased the car for the safety and security and how sophisticated the safety mechanisms are and we have now been told as a suggestion to simply bypass it. This is very concerning on a national level of That the vehicle is known for doing this. We no longer feel safe in this vehicle The dealer has not confirmed if they have gotten it to duplicate. The only updates we have is that they are still working on the diagnostic testing. There were no warnings prior to the phantom breaking taking place.

I put the car in reverse and released the parking brake. The car started to move backwards. However, the back passenger door was wide open, and the passenger was standing outside the car in the path of the open door. The door hit a guide wire running from the top of a power pole to the sidewalk beside the car. The wire pulled the door backwards, destroying it. This was fortunate. Without the wire in the way, I would’ve had not heard the crashing of the door and would have continued to drive over the person standing beside the car as the passenger door knocked him down. The indicator that the door was still open is so small on the gauge cluster that I couldn’t see that the door was still open when I put the car into reverse. There was no audible warning that I was about to move before all doors were closed, and the emergency braking didn’t stop the car from moving. The passenger’s leg got pushed sideways under the open door. Had the guidewire not pulled the door backwards and caused so much noise that I stopped, the door would’ve broken the passenger’s leg and potentially pushed him under the rear passenger side tire.

COMPONENT: Vehicle Speed Control — Automatic Emergency Braking / Anti-Lock Braking System (ABS) COMPLAINT: I am filing this complaint to report a POST-REMEDY FAILURE of the repair performed under NHTSA Safety Recall 24V589 (GM Program #N242453471) on my 2024 Cadillac Lyriq AWD. RECALL REMEDY COMPLETED: My vehicle received the Electronic Brake Control Module (EBCM) software update on August 13, 2024, under GM Program #N242453471. The recall was marked "Complete" by the servicing dealership on that date. FAILURE INCIDENT: On March 15, 2026, at low speed (under 25 mph) on a dry surface, my Lyriq failed to activate its Automatic Emergency Braking system while approaching a stationary object. The vehicle did not decelerate or stop as designed. The ABS system appeared to release braking pressure rather than maintain it, allowing the vehicle to continue forward and strike the object. The front grille assembly sustained significant physical damage as a direct result. This failure is identical in nature to the defect described in Recall 24V589 — specifically, the ABS falsely activating and releasing braking pressure during low-speed operation on a dry surface — despite the recall remedy having been applied and certified complete ten months prior. SAFETY CONCERN: The software remedy applied under Recall 24V589 did not correct the defect on my vehicle. This raises serious concerns about the effectiveness of the EBCM software update as a remedy across all affected vehicles. If other vehicles received the same software update and the defect persists, there is a significant ongoing safety risk to the public. I am requesting that NHTSA: Investigate whether the Recall 24V589 remedy (EBCM software update) has been effective across all affected vehicles Determine whether a supplemental or revised recall remedy is necessary Require GM/Cadillac to cover physical damages resulting from this post-remedy failure I have also contacted Cadillac Customer Care direct

I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.

On November 26, 2025, while traveling in stop-and-go freeway traffic, I experienced a severe braking failure that led to a rear-end collision. Despite applying maximum force to the brake pedal, the vehicle did not decelerate as expected. Objective technical evidence from the Bosch CDR report (Case #1105768) confirms a critical system failure: Extreme Driver Input: At -0.5 seconds before impact, Driver Applied Brake Pedal Pressure reached 10,935 kPa, representing a near-maximum emergency braking effort. Inadequate Response: Despite this peak pressure, the Vehicle Indicated Speed decreased only from 24 MPH to 22 MPH in the final 0.5-second interval. Data Discrepancy: The vehicle decelerated by 12 MPH (from 36 to 24 MPH) between -1.0s and -0.5s under lower pressure (7,695 kPa). However, when brake pressure was increased to its peak at -0.5s, deceleration effectively stalled. Electronic Anomaly: The Traction Control System (TCS) was reported as "Active" throughout the braking event, indicating potential improper electronic intervention. This vehicle has a history of significant electrical failures, including a total power loss on 10/15/2024 that required a high-voltage battery replacement. The failure of the braking system to respond to maximum driver input poses a catastrophic safety risk. I am requesting an investigation into the 2024 Cadillac LYRIQ's brake-by-wire and electronic stability control integration.

I am submitting this follow-up to document new information and continuing concerns regarding my 2024 Cadillac Lyriq EV, which experienced sudden unintended acceleration during a parking maneuver. GM and its claims administrator (ESIS) have now completed their review and issued a denial letter on October 31 2025, stating “no defects were found.” However, the denial included no supporting technical findings, analysis, or data explaining how that conclusion was reached. Despite multiple written requests, GM has not provided the following key event-data modules: – Brake System Control Module (EBCM/iBooster) export (brake pressure, pedal position, brake override flags) – Propulsion/Drive Control Module data (torque request vs actual torque and accelerator input) – Front Camera Module metadata (timestamps and event record IDs) Additionally, several data discrepancies remain unresolved — including mismatched timestamps between the ASCM and FCM reports and camera images that do not correspond to the actual crash scene. On October 29 2025, GM publicly announced Customer Satisfaction Program N252521980, covering certain 2023–24 Cadillac Lyriq and 2024 Chevy Blazer EV vehicles for a Brake System Control Module software update due to possible brake-control performance issues. Because my incident involved loss of braking response, this recall appears directly relevant. I have requested confirmation whether my vehicle is affected and whether this module was analyzed in GM’s investigation, but have not received a reply. I am requesting that NHTSA review GM’s handling of this case to determine whether the engineering review was complete and whether the vehicle’s BSCM or related systems could be implicated in unintended acceleration or brake override failures. GM Case #1092995 – Submitted to ESIS/GM Product Investigations Group. Thank you for your attention and for documenting this matter in the defect database.

On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has since taken possession of the vehicle for forensic analysis.