2024 Cadillac Lyriq

The infotainment screen in my car plus the menu control went completely dead. With the screen dead completely this mean you cannot see the speedomoter, rear camera feeds, warning symbols on the dash. You cannot see current speed, you cannot hear any sound so all alerting systems are down. You are completely blind in a vehicle built around this screen. Dealership has already confirmed faulty computer module. However was told it would have been originally resolved under N252500680. It has only been inspected by the manufacture. No warnings, no nothing, just dead screen out of nowhere that requires new part to bring online. Meaning dead dead; part is currently on back order and design changes were made after this exact model year showing knowledge of the fault.

I put the car in reverse and released the parking brake. The car started to move backwards. However, the back passenger door was wide open, and the passenger was standing outside the car in the path of the open door. The door hit a guide wire running from the top of a power pole to the sidewalk beside the car. The wire pulled the door backwards, destroying it. This was fortunate. Without the wire in the way, I would’ve had not heard the crashing of the door and would have continued to drive over the person standing beside the car as the passenger door knocked him down. The indicator that the door was still open is so small on the gauge cluster that I couldn’t see that the door was still open when I put the car into reverse. There was no audible warning that I was about to move before all doors were closed, and the emergency braking didn’t stop the car from moving. The passenger’s leg got pushed sideways under the open door. Had the guidewire not pulled the door backwards and caused so much noise that I stopped, the door would’ve broken the passenger’s leg and potentially pushed him under the rear passenger side tire.

The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing, the rear-view safety sensor alert did not function as intended. In addition, the contact stated that the auto-braking safety sensor did not activate. The contact's vehicle crashed into a tree. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied. In addition, contact was denied to receive any documents providing the decision of the case. The failure mileage was approximately 18,125.

The contact owns a 2023 Cadillac Lyriq. The contact stated that while reversing and proceeding to make a U-turn, he crashed into a steel guardrail. The automatic braking system did not engage. There was no audible or visual alert or warning provided by the system. There was no injury, police report, airbag deployment, or fire. The vehicle was taken to the local dealer. After twelve days, the vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the vehicle had functioned as designed. The failure mileage was 8,600.

When it rains, just a steady rain, not a downpour, the vehicle slams on the brakes trying to back up. It literally took 3-4 minutes to back out of the driveway. I was also in a parking lot trying to back out and the same issue which created a significant safety hazard with other vehicles. Research online indicates this is not an isolated issue.

Ref: NHTSA ID# 24V589/ GM Recall N242453471 Record shows that the above recall was completed on August 27, 2024. Yesterday while I was reversing my 2024 LYRIQ out of my garage I experienced multiple false automatic braking. Braking was so frequent that, I thought, driving that car at that time was unsafe and pulled it back into the garage and took my other car. It was raining at that time. False braking has happened in the past but not to a point where driving is nearly impossible.

Each time it rains and the car is in reverse, the emergency braking system kicks in repeatedly, and a red light flashes on the screen. The car believes there is an object or person behind the car; I would imagine because the rear camera can see the rain. It is difficult to even move the car at all, and is a major safety concern. The last time this occurred, I was backing out of my driveway at a slow speed. This also occurred backing out of a parking spot at a slow speed. I hesitate to drive this car in rain because of the issue. In speaking with the dealership's repair personnel, this occurs on every Lyriq. In fact, there was another Lyriq in for that complaint at the same time. I cannot attach photos or a video, as doing so would be unsafe. However, it can be easily re-created in any Lyriq.

Continuing problem with both front and rear emergency braking. Primarily when it is raining and vehicle is put in reverse violent and unexpected emergency braking will occur for no apparent reason. This will happen several times. Also, when backing out of driveway on a slant, rear emergency braking seems to sense the street and brakes are applied violently. This situation has also happened going into driveway on a slant for front emergency braking. Have informed the dealer several times of this problem and they say that Cadillac has not fix. Very distressing and dangerous for whip lash of adults and children.

I have had two incidents with the automatic braking system occur in a short period of time. The Lyriq is not a car that I drive very often so when the incidents occurred in the last 2 of the 3 times of driving the car it makes me scared to drive the car again. The first incident occurred while driving at approximately 35 mph. The road I was on had 4 lanes with a turn lane in the middle dividing the 4 lanes with 2 lanes on each side of the turn lane. The road carries moderately heavy traffic as it has many businesses (fast food restaurants, strip malls, etc.) I was driving in the left lane when a truck in the on coming traffic entered the middle turn lane and a vehicle ahead of me entered the lane to the right of me. Neither vehicle crossed the line of the lane I was in. This is normal traffic for the type of road I was on. I know there have been reports of rain interfering with sensors in the past, but this day was clear. My vehicle flashed a red collision warning and engaged the automatic braking system. This was scary as heck. It was very jarring to me and my passenger. Next incident I was parking along a curb. So this time I was driving under 10 mph. I was backing up and there was a hand rail along on a walkway on the curb. There was no way I would hit the railing as it was several feet from the roadway. There was no warning in my car when it engaged the automatic braking system. Even though I wasn’t traveling very fast it was very jarring and my neck was still hurting from the last incident when it engaged the automatic braking. When the car engages the automatic braking system it sounds as though it has hit something or someone has hit you. It’s very confusing. I reported previous incidents to my dealer and they said that the sensors were sensitive and they supposedly did some sort of fix, but frankly I’m concerned what could happen as these incidents have quite seriously been a pain in the neck for me.