NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
24 reportsMileage unknown · Dec 4, 2023
Electrical SystemFuel/propulsion SystemPower Train
The 12 volt battery of my 2023 Lyriq died even though the main battery was at 79% charge. The car had sat unused for three days. The 12 volt battery controls the opening of doors, charging ports, and all other accessories. I was effectively locked out of my car without warning. The only way in the car is by using the key in t…
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The 12 volt battery of my 2023 Lyriq died even though the main battery was at 79% charge. The car had sat unused for three days. The 12 volt battery controls the opening of doors, charging ports, and all other accessories. I was effectively locked out of my car without warning. The only way in the car is by using the key in the keyfob and crawling through the trunk. GM has known about this issue, but has not informed owners that this could happen and what to do. They believe it is from an installation of an over the air update stalling, but cannot prove that is definitively the issue. As a woman, I rely on my vehicle to be a place of safety and find it completely unacceptable to be locked out of my car in any public setting. I live in an urban area and have had to rely on my car as a place of refuge from people that I do not feel safe around. Having a jumper from the main propulsion battery to ensure that the doors still work should be integrated and customers alerted at a minimum. I'd rather sit inside a dead car and wait for help, than be stuck outside it or crawling through my trunk.
NHTSA ODI #11558411
Mileage unknown · Nov 5, 2023
Fuel/propulsion System
I was in a left hand turn lane. When I started to make the turn my vehicle lurched and stopped. I tried several times to go and this behavior repeated. Onstar called me (or I called them). They called 911 for me and a fire truck was dispatched to help me. I was in the intersection and afraid to try anything else until the fire t…
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I was in a left hand turn lane. When I started to make the turn my vehicle lurched and stopped. I tried several times to go and this behavior repeated. Onstar called me (or I called them). They called 911 for me and a fire truck was dispatched to help me. I was in the intersection and afraid to try anything else until the fire truck arrived to control the traffic so I could be moved from the intersection. When they arrived I was able to put the vehicle in drive and drive it out of the intersection and then home. When I got home, I had Onstar run a diagnostic and there was an error code for the high voltage battery. I had previously reported to my dealer that I was getting alerts to service the high voltage battery (on the myCadillac app). They were unable to find a problem. No crash happened this time, but if it occurred when I was in front of oncoming traffic then a crash may have occurred.
NHTSA ODI #11553650
Mileage unknown · Nov 4, 2023
Exterior Lighting
Headlights droop over time driven which can severely limit forward vision. The limited vision forward at highway speeds certainly reduces safety. This is an intermittent problem that I can find no real pattern except that the longer you drive at night, the more likely the problem will surface. The problem has been confirmed and …
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Headlights droop over time driven which can severely limit forward vision. The limited vision forward at highway speeds certainly reduces safety. This is an intermittent problem that I can find no real pattern except that the longer you drive at night, the more likely the problem will surface. The problem has been confirmed and headlights replaced by at least three dealerships I first noticed the problem about 6 weeks after purchase because we do not drive much at night. [XXX] Also of interest is a surprising number of headlight assemblies for the Cadillac Lyriq are for sale on Ebay even though only a few thousand cars have been delivered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11553555
Mileage unknown · Oct 12, 2023
Service Brakes
Cadillac Lyriq Brake System failed, two type of brakes failed. One pedal driving automatically turned off, stopped working and normal breaking system stopped working, once breaks pressed it felt super hard like a ton of pressure/air was going through and brakes didn't work. Dash Board showed signs of: small car swerving sign, AB…
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Cadillac Lyriq Brake System failed, two type of brakes failed. One pedal driving automatically turned off, stopped working and normal breaking system stopped working, once breaks pressed it felt super hard like a ton of pressure/air was going through and brakes didn't work. Dash Board showed signs of: small car swerving sign, ABS sign, Brake sign with two cars crashing and an alert saying "Brake System Failure" This almost caused a multiple car crash. Dealer has the car and no detail give as of now. No police, insurance involved No prior issues.
NHTSA ODI #11549584
Mileage unknown · Sep 27, 2023
Exterior LightingForward Collision AvoidancePower Train
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled …
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Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
NHTSA ODI #11546808
3,100 miles · Sep 21, 2023
Electrical SystemForward Collision Avoidance
The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer…
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The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.
NHTSA ODI #11545898
Mileage unknown · Sep 20, 2023
Unknown Or Other
Rear view camera system display (360 surround) was completely inoperative. Rear view camera display did not appear on IP display when vehicle was shifted into reverse, nor did it appear when the "camera" app was selected from the center display. No warning messages present; OnStar remote code read indicated no codes. Danger is t…
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Rear view camera system display (360 surround) was completely inoperative. Rear view camera display did not appear on IP display when vehicle was shifted into reverse, nor did it appear when the "camera" app was selected from the center display. No warning messages present; OnStar remote code read indicated no codes. Danger is to others behind the vehicle, particularly children in blind spot. Problem persisted over several trips until I disconnected and reconnected the vehicle's 12 volt battery, and now everything is working correctly. Did not take vehicle to dealer now that everything is working; suspect software issue cleared by "vehicle reboot"
NHTSA ODI #11545576
Mileage unknown · Sep 14, 2023
Exterior Lighting
Low beam headlights have very poor throw which degrades while driving. After driving the vehicle for 30 minutes, both left and right headlights point downward and do not throw light down the road. Cutoff is steep, with light only going about one car length. The fault is variable and somewhat random, with sometimes just one he…
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Low beam headlights have very poor throw which degrades while driving. After driving the vehicle for 30 minutes, both left and right headlights point downward and do not throw light down the road. Cutoff is steep, with light only going about one car length. The fault is variable and somewhat random, with sometimes just one headlight drooping. The car must be driven for this to happen - does not occur when sitting flat or idle. The amount of droop varies also (confirmed by placing various pieces of tape on garage wall, and checking headlight position before and after a trip). Although the magnitude of droop is variable, nearly any trip will cause at least some amount of misalignment. When the fault is severe, even the high beams do not function well - just illuminating a very bright spot directly in front of the vehicle - and not down the road. Vehicle has electronic motorized leveling system for the headlights. The headlights go through some sort of automatic adjustment process when the vehicle is turned on. When the fault has occurred, turning the vehicle off and then on temporarily corrects the issue. Of course, this is not possible to do while driving. Driving at night in this vehicle is hazardous with this behavior. Numerous other Debut Edition and 2023 model year owners are experiencing this issue - not an isolated occurrence.
NHTSA ODI #11544626
Mileage unknown · Sep 5, 2023
Exterior Lighting
When the vehicle first starts, the headlights go through some sort of leveling routine and the light spread seems to illuminate a reasonable distance ahead of the vehicle. However, over as short as a few minutes of driving, the headlight seems to droop significantly and can result in only a very short section of road being illu…
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When the vehicle first starts, the headlights go through some sort of leveling routine and the light spread seems to illuminate a reasonable distance ahead of the vehicle. However, over as short as a few minutes of driving, the headlight seems to droop significantly and can result in only a very short section of road being illuminated ahead of the vehicle. This makes it very dangerous to drive at night as not enough of the road is illuminated ahead of the vehicle. The headlight throw pattern is not always uniform and there may appear to be something like a notch in the light pattern. This does not seem related to adaptive forward lighting as I do not see an active change in the light pattern based on driving.
NHTSA ODI #11542809
Mileage unknown · Sep 5, 2023
Exterior Lighting
The aim of the headlight beams droops over time to dangerous low level where the headlings barely light beyond 30 feet. The highlights would re-level and re-adjust the aim at restart, but they would start drooping to dangerous low level within 10 mins of driving.
NHTSA ODI #11542804
Official recalls
7May 29, 2025
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence & remedy
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Additional source detail variants (2)
Equipment:electrical:infotainment:video (touch)screen/monitor/unit
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Electrical System: Instrument Cluster/panel
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Apr 10, 2025
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
Consequence & remedy
Consequence: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.
Aug 8, 2024
General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
Consequence & remedy
Consequence: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
Remedy: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
Nov 22, 2023
General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
Consequence & remedy
Consequence: An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
Remedy: Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.
Oct 12, 2023
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.
Consequence & remedy
Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.
Remedy: Dealers will reprogram the BCM, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232422960.
May 25, 2023
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge. Letters explaining the safety risk were sent to owners January 5, 2024. Owner notification letters were mailed June 6, 2023. Owners may contact GM's Cadillac customer service at 1-800-458-8006 and the EV Concierge number: 1-833-HUMMER-EV (1-833-486-6373). GM's number for this recall is N232404441.
Sep 22, 2022
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. A software error in the driver video display control module may cause the instrument panel to go blank.
Consequence & remedy
Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: GM will update the video display control module software, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222379510.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA26006 · Electronic Brake Module Component Failure
Opened Aug 21, 2026 · No close date supplied
Status: open (inferred from source dates) · Service Brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24011 · Electronic Brake Module Component Failure
Opened Apr 11, 2024 · Closed Aug 21, 2026
Status: closed (inferred from source dates) · Service Brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is upgrading this Preliminary Evaluation to an Engineering Analysis, EA26006, to gain further understanding ofthe safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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