2025 Cadillac Escalade Esv

On XXX, I picked up my 2025 Cadillac Escalade ESV, VIN [XXX], from Open Road Cadillac after a replacement 6.2L V8 engine had been installed following failure of the original engine. Approximately one mile after leaving the dealership, the engine temperature rose to approximately 297°F. The vehicle displayed a critical oil-pressure/no-oil warning, coolant leaked from the vehicle, and the replacement engine produced a loud metallic knocking/clanking sound and had difficulty starting. The vehicle could not be safely operated and was returned to the dealership. The dealership subsequently advised me that a coolant hose/component had come off and caused the coolant loss. I was later advised that the vehicle was repaired, had completed approximately a 15-mile road test, and was ready for pickup. My safety concern remains that I have not been provided documentation showing that the oil-pressure warning and loud metallic engine knock were fully diagnosed or that internal engine damage caused by the extreme overheating and/or oil-pressure event was ruled out. I have video evidence documenting the knocking sound and photographs documenting the incident. Cadillac/GM has an open executive case concerning this vehicle, Case #106602304. I have requested GM technical/field-engineer review before accepting the vehicle for normal operation. I am reporting this incident because NHTSA currently has Engineering Analysis EA26005 open concerning loss of motive power and L87 6.2L engine failures, including failures involving replacement engines and engines manufactured after the production period covered by the earlier recall. I am requesting that this complaint and VIN be reviewed in connection with that investigation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In August 2025 I purchased a brand new 2025 Cadillac Escalade ESV Sport Platinum. Purchase Price $155,000. I maintained the car to the highest level possible since taking ownership. The total miles put on the car between August 2025 and May 2026 was 6,142. On May 14, 2026 at approx. 8am EST I was driving the car southbound on Alternate AIA (going from my house to my office). As the car was approaching the intersection of Alternate AIA and Hood Road the engine stopped running and turned off. The Car rolled to a stop and the dashboard displayed a message of "please push the start button". The electronics of the car were fully functional, the dashboard was on and I was able to roll the windows up and down, however when I would hit the start button on the car the engine would not turn on. The car could not be placed in neutral because the engine would not turn on, so the car was immobile in the middle of Alternate AIA (a 6 lane road) during peak morning rush hour. I was forced to call roadside service and have the car towed to Cadillac of West Palm Beach, the same dealership that I purchased the car from 9 months earlier. I got myself down to the Cadillac dealership at the same time as the car got there on the morning of 5/14/26. I checked the car in with the service department and explained the issue to them. I specifically asked if this is a known Engine issue with Cadillac Escalades, and they told me they have never seen this happen, ever (from my googling it appears this is infact a known issue, I think there is currently an ongoing NHTSA investigation into catastrophic engine failures affecting certain Cadillacs. The probe targets GM's L87 6.2-liter V8 engine, which can suddenly seize or lose propulsion due to manufacturing defects in the connecting rods and crankshafts). They said they would have a service tech look at the car for me A week later I was told the engine was dead and the car needed a full engine replacement.

My 2025 Cadillac Escalade ESV lost power and shut down while I was driving on the highway. The gas pedal stopped responding, and the vehicle would not restart afterward. This created a serious safety risk because the vehicle suddenly lost propulsion while driving in traffic. The vehicle is less than one year old and is already going to be on its third engine. The original engine was already replaced once before. The previous replacement engine was a brand-new GM engine with 0 miles, but it failed after only about 20,000 miles. Pepe Cadillac confirmed that this is the second replacement engine, which means the third engine counting the original engine. The dealer also confirmed that the engine locked up due to internal bearing material failure and needs to be replaced again. The repair order number is 140134. I am concerned this is a serious safety-related engine defect. A brand-new GM replacement engine should not lock up after only about 22,000 miles, especially while driving on the highway. I am also concerned that simply replacing the engine again may not fully address the safety and reliability issue with this vehicle. Cadillac Customer Care case number: 100539041.

1. 6.2L Gasoline Engine.Vehicle available and has been in the shop at least 6 documented times. The 2025 was not part of the recall. GM refuses to tell me if the known engine problems of the recall was fixed on my engine prior to building and delivering the vehicle 2. Engine continues to knock and studder sometimes as if it will shut down. 3. Initial knocking confirmed and mechanics changed our lifters. Problem still exist but GM engineers now say, “operating as designed. Fear for my life and my families life. Can’t trust it. 4. Yes, by GM authorized mechanics. 5. None at all on warning lamps, messages etc

The contact owns a 2025 Cadillac Escalade ESV. The contact stated that while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The contact stated that the headlights were inoperable. The contact stated that the headlights failed to function properly and turn on. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,200.