Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 10 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Tires. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
What owners actually said
10 reports
87,757 miles · May 21, 2012
Structure
TL* THE CONTACT OWNS A 2002 CADILLAC ELDORADO. THE CONTACT STATED THE OVERHEAD EYEGLASS COMPARTMENT DETACHED AND BLOCKED THE VIEW OF THE REAR VIEW MIRROR. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THE LATCH FOR THE OVERHEAD EYE GLASS COMPARTMENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE W…
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TL* THE CONTACT OWNS A 2002 CADILLAC ELDORADO. THE CONTACT STATED THE OVERHEAD EYEGLASS COMPARTMENT DETACHED AND BLOCKED THE VIEW OF THE REAR VIEW MIRROR. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THE LATCH FOR THE OVERHEAD EYE GLASS COMPARTMENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,757. UPDATED 07/19/12 *BF UPDATED 07/23/12
NHTSA ODI #10459074
38,752 miles · Apr 7, 2008
Structure
I WAS AT DON MACKEY CADILLAC SHOWING THE SERVICE ADVISER A PROBLEM UNDER THE HOOD WHEN I NOTICED THAT THE FIREWALL HAD A HOLE IN IT. IN THE PRESENCE OF THE ADVISED I POINTED OUT THE OPENING AND WHEN I TOUCHED THE FIREWALL A PIECE OF THE PL ASTIC BROKE OFF IN MY HAND. I ASKED THE SERVICE ADVISER IF THIS WAS TYPICAL AND HE STATE…
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I WAS AT DON MACKEY CADILLAC SHOWING THE SERVICE ADVISER A PROBLEM UNDER THE HOOD WHEN I NOTICED THAT THE FIREWALL HAD A HOLE IN IT. IN THE PRESENCE OF THE ADVISED I POINTED OUT THE OPENING AND WHEN I TOUCHED THE FIREWALL A PIECE OF THE PL ASTIC BROKE OFF IN MY HAND. I ASKED THE SERVICE ADVISER IF THIS WAS TYPICAL AND HE STATED THAT IT WAS NOT. HE ALSO STATED THAT TO REPLACE THE PART WOULD BE PROHIBITIVELY EXPENSIVE. I FEEL THAT THIS IS A SAFETY HAZARD. THE FIREWALL IS SUPPOSED TO PROTECT THE PASSENGER COMPARTMENT IN THE EVENT OF A FIRE OR ACCIDENT. *TR
NHTSA ODI #10223608
26,215 miles · Dec 10, 2007
Engine And Engine CoolingPower Train
TL*THE CONTACT OWNS A 2002 CADILLAC ELDORADO. WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE CONTACT HEARD A CLINKING NOISE UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE VALVE SOLENOID AND TORQUE CONVERTER CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY FOUR MONTHS LATER, WHILE DRIVING 3…
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TL*THE CONTACT OWNS A 2002 CADILLAC ELDORADO. WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE CONTACT HEARD A CLINKING NOISE UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE VALVE SOLENOID AND TORQUE CONVERTER CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY FOUR MONTHS LATER, WHILE DRIVING 35 MPH, THE VEHICLE EXPERIENCED DIFFICULTY SHIFTING GEARS. THE DEALER STATED THAT THE SWITCH ASSEMBLY AND LOWER VALVES CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY ONE MONTH LATER, THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT UPSHIFT. THE DEALER STATED THAT THE SPACER PLATE AND GASKET ASSEMBLY CAUSED THE FAILURE AND MADE THE REPLACEMENT. APPROXIMATELY A YEAR AND A HALF LATER, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THE SOLENOID CAUSED THE FAILURE AND THEY REPLACED THE SOLENOID, VARIABLE PRESSURE SOLENOID, AND FILTERS. THE FAILURE MILEAGE WAS 26,215 AND CURRENT MILEAGE WAS 60,500. UPDATED 12/27/07 *TR
NHTSA ODI #10211331
Mileage unknown · May 16, 2005
Service Brakes, Hydraulic
DT CONSUMER STATES WHEN THE BRAKES ARE PRESSED, IT DOESN'T STOP THE VEHICLE. IT HAPPENS WHEN THE VEHICLE IS MOVING SLOWLY. THE SERVICE DEPARTMENT SAYS THEY CAN'T FIND OUT WHAT IS WRONG WITH THE BRAKES. *TT
NHTSA ODI #10121097
51,000 miles · Jul 24, 2004
Vehicle Speed Control
CAR INTO CAR DEALERSHIP FOR THE FIFTH TIME DUE TO SAME SAFETY PROBLEM--CAR, WITHOUT WARNING GOES INTO PASSING GEAR CAUSING LOSS OF CONTROL, WITH RPM'S GOING TO 6000 & SPEEDOMETER GOING TO 0-- HIGH PROBABILITY OF A CRASH. *AK
NHTSA ODI #10082585
30,361 miles · Jan 23, 2004
Electrical System
WHILE DRIVING THE CRANKSHAFT SENSOR FAILED WHICH CAUSED THE ENGINE TO TURN OFF. *PH THE DEALER REPLACED BOTH CRANK SENSORS. *NM (NAR)
NHTSA ODI #10057180
12,108 miles · Jan 16, 2004
SteeringTires
WARRANTY AND SAFETY ISSUE * CADILLAC MARKET IMAGE.*MR (NAR) THE CONSUMER EXPERIENCED STEERING PROBLEMS CAUSED BY FAULTY VOGUE TIRES. *CB
NHTSA ODI #10055324
Mileage unknown · Oct 16, 2003
Tires
FRONT TIRES WORE OUT PREMATURELY, CAUSING THE SIDEWALL TO CRACK. DEALER RECOMMENDED TIRE REPLACEMENT. *AK
NHTSA ODI #10044110
Mileage unknown · Oct 1, 2003
Air BagsCrashInjury
VEHICLE HIT SEVERAL OBJECTS BEFORE HITTING A TREE HEAD ON AND AIR BAGS DID NOT DEPLOY.*MR THE CONSUMERS VEHICLE HIT THE BACK OF A CONCRETE TRUCK, A DITCH AND A TREE. THE DEALER STATED THE CONSUMER DIDN'T HIT THE OBJECTS AT THE RIGHT ANGLE, WHICH CAUSED THE AIR BAGS NOT TO DEPLOY. *PH *JB
NHTSA ODI #10042076
Mileage unknown · Apr 8, 2003
Air BagsCrash
THE VEHICLE WAS INVOLVED IN A HEAD-ON ACCIDENT. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. *AK *NLM
NHTSA ODI #10012401
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Cadillac Eldorado Problems, Complaints & Recalls | Skip That Year
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