HEAD RESTRAINT CANNOT BE ADJUSTED, WHICH CAUSES A DRIVING HAZARD. POSITIONED TOO CLOSE TO MY HEAD WHEN I SIT UP STRAIGHT, THE HEAD RESTRAINT CAUSES MY HEAD TO POINT TOWARD MY LAP . IF I POSITION THE SEATS BACK SO THAT I CAN LOOK STRAIGHT AHEAD WITH MY HEAD ERECT, THE SEAT BACK DOES NOT TOUCH MY SHOULDERS AND UPPER BACK AND I H…
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HEAD RESTRAINT CANNOT BE ADJUSTED, WHICH CAUSES A DRIVING HAZARD. POSITIONED TOO CLOSE TO MY HEAD WHEN I SIT UP STRAIGHT, THE HEAD RESTRAINT CAUSES MY HEAD TO POINT TOWARD MY LAP . IF I POSITION THE SEATS BACK SO THAT I CAN LOOK STRAIGHT AHEAD WITH MY HEAD ERECT, THE SEAT BACK DOES NOT TOUCH MY SHOULDERS AND UPPER BACK AND I HAVE TO HOLD TIGHTLY TO THE STEERING WHEEL TO STEADY MYSELF TO BE ABLE TO CONTROL THE CAR, WHICH IS BOTH DISTRACTING AND VERY TIRING. I AM 5'9", 133 #, SLIGHTLY BUILT IN THE SHOULDERS. MY HUSBAND HAS MORE SHOULDERS AND HAS NO PROBLEM. OUR 2006 CADILLAC DTS HAD ADJUSTABLE HEADRESTS, WHICH WE ADJUSTED EACH TIME WE USED ONE OF THE FRONT SEATS. IN THE 2010 DTS, I HAVE PUT THE SEAT BACK A FEW INCHES AND SUPPLEMENTED WITH A SMALL PILLOW TO SUPPORT MY UPPER BACK, BUT HAVING TO ADJUST THE PILLOW FREQUENTLY AFTER I TURN TO LOOK TO THE SIDE OR BEHIND, DISTRACTS FROM MY DRIVING. WE RENTED BOTH A 2009 HONDA ACCORD AND A 2010 FORD FUSION AND I HAD EXACTLY THE SAME PROBLEM WITH THOSE VEHICLES. OUR DAUGHTER AND HER HUSBAND RECENTLY BOUGHT A 2010 CHEVROLET TRAVERSE; SHE IS 5'4" AND SLIGHT AND HAS THE VERY SAME PROBLEM WITH THE HEAD RESTRAINTS AS I DO. THEREFORE, HEIGHT IS NOT THE ISSUE; HAVING A THINNER FRAME THAN THE DOT "TEST DUMMIES" USED TO DETERMINE THE DISTANCE IS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE WHICH CANNOT BE ADDRESSED IN A CASUAL MANNER BY THE USER. THE DOT MUST ADDRESS THIS BEFORE SERIOUS ACCIDENTS OCCUR.
NHTSA ODI #10375870
Mileage unknown · Nov 5, 2010
Seat BeltsSeats
2010 CADILLAC DTS. CONSUMER STATES SERIOUS DESIGN FLAWS IN VEHICLE *TGW THE CONSUMER STATED THE HEAD REST ON THE PASSENGER SIDE WAS VERY UNCOMFORTABLE. THE CONSUMER WAS UNABLE TO ADJUST THE HEAD REST, WHICH WAS TILTED FORWARD WHICH MADE SITTING ALL THE WAY BACK IN THE SEAT IMPOSSIBLE. THE CONSUMER RETURNED TO THE DEALERSHIP A…
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2010 CADILLAC DTS. CONSUMER STATES SERIOUS DESIGN FLAWS IN VEHICLE *TGW THE CONSUMER STATED THE HEAD REST ON THE PASSENGER SIDE WAS VERY UNCOMFORTABLE. THE CONSUMER WAS UNABLE TO ADJUST THE HEAD REST, WHICH WAS TILTED FORWARD WHICH MADE SITTING ALL THE WAY BACK IN THE SEAT IMPOSSIBLE. THE CONSUMER RETURNED TO THE DEALERSHIP AND THE MECHANIC TURNED THE HEAD REST BACKWARDS SO THAT IT WOULD NOT STRIKE THE PASSENGER'S HEAD. ALSO, THE REAR SEAT BELTS WERE DIFFICULT TO FASTEN. THE DEALERSHIP DID CONFIRM THERE WAS A DESIGN FLAW WITH THE REAR SEAT BELTS. THE MOUNTING BRACKETS FOR THE SEAT BELTS WERE NOT LONG ENOUGH. *JB THE CONSUMER STATED THE DEALER AGREED TO REIMBURSE HIM FOR THE COST OF EXTENDING THE SHANK OF THE SEAT BELT AND SECURING THE HEAD REST THAT HAD TO BE TURNED BACKWARDS SO THE FRONT SEAT PASSENGER COULD SIT IN THE VEHICLE COMFORTABLY. UPDATED 04/17/12. *JB
NHTSA ODI #10364752
Mileage unknown · Aug 5, 2010
Seats
2010 CADILLAC DTS. CONSUMER STATES HEAD REST IS TOO FAR FORWARD FOR HIS WIFE TO DRIVE THE VEHICLE *TGW THE CONSUMER STATED WHEN HIS WIFE ADJUSTED THE SEAT FOR DRIVING, THE HEAD REST FORCED HER HEAD DOWN. THE CONSUMER STATED ALL THAT NEEDED TO BE DONE, WAS TO HAVE THE TWO HEAD REST SUPPORTS BENT DOWN BACKWARDS A LITTLE TO SOLVE…
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2010 CADILLAC DTS. CONSUMER STATES HEAD REST IS TOO FAR FORWARD FOR HIS WIFE TO DRIVE THE VEHICLE *TGW THE CONSUMER STATED WHEN HIS WIFE ADJUSTED THE SEAT FOR DRIVING, THE HEAD REST FORCED HER HEAD DOWN. THE CONSUMER STATED ALL THAT NEEDED TO BE DONE, WAS TO HAVE THE TWO HEAD REST SUPPORTS BENT DOWN BACKWARDS A LITTLE TO SOLVE THE PROBLEM. *JB
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER OR ALTERNATOR CABLE IS CONTACTING THE POWER STEERING RETURN LINE, THE CABLE COULD WEAR THROUGH THE LINE, CAUSING A POWER STEERING FLUID LEAK.
Consequence & remedy
Consequence: A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL SECURE AND IF NECESSARY REROUTE THE LINES TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, BUICK AT 1-866-608-8080 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GM IS RECALLING MODEL YEAR 2010 CADILLAC DTS VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS". THE TIRE AND LOADING INFORMATION LABEL, WHICH LISTS THE PROPER TIRE AND VEHICLE LOADING INFORMATION, WAS NOT INSTALLED ON THE VEHICLE. IN ADDITION, THERE ARE TWO LABELS AFFIXED TO AFFECTED VEHICLES THAT INCORRECTLY DESCRIBE THEM AS AN INCOMPLETE VEHICLE. ONE LABEL IS THE VEHICLE CERTIFICATION LABEL, WHICH CERTIFIES THAT THE VEHICLE CONFORMS TO ALL APPLICABLE U.S. FEDERAL MOTOR VEHICLE SAFETY, BUMPER, AND THEFT PREVENTION STANDARDS. THE SECOND LABEL IS THE SERVICE PARTS IDENTIFICATION LABEL, WHICH LISTS VARIOUS COMPONENTS USED IN THE MANUFACTURING OF THE VEHICLE.
Consequence & remedy
Consequence: DRIVING THE VEHICLE WITH TIRES THAT ARE NOT PROPERLY INFLATED COULD RESULT IN TIRE OVERLOADING, PREMATURE OR IRREGULAR WEAR, AND/OR POOR HANDLING INCREASING THE RISK OF A CRASH.
Remedy: GM WILL MAIL THE THREE CORRECT LABELS TO OWNERS ALONG WITH INSTALLATION INSTRUCTIONS. OWNERS MAY ALSO TAKE THE VEHICLE AND THE LABELS TO A DEALER FOR INSTALLATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2009. OWNERS MAY CONTACT GM CADILLAC AT 1-866-982-2339 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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