I TOOK MY CADILLAC IN FOR A RECALL ON MY KEYS. THEN THE DEALERSHIP INSPECTED MY CAR AND TOLD ME I HAVE A BADLY WORN RIGHT FRONT TIE ROD THAT NEEDS TO BE REPLACED AT A COST OF $6,000. I DO NOT FEEL THAT THERE IS ANYTHING WRONG WITH MY CAR, BUT HAVE NOT HAD A SECOND OPINION. WHAT CAN BE DONE ABOUT THIS?? [XXX] INFORM…
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I TOOK MY CADILLAC IN FOR A RECALL ON MY KEYS. THEN THE DEALERSHIP INSPECTED MY CAR AND TOLD ME I HAVE A BADLY WORN RIGHT FRONT TIE ROD THAT NEEDS TO BE REPLACED AT A COST OF $6,000. I DO NOT FEEL THAT THERE IS ANYTHING WRONG WITH MY CAR, BUT HAVE NOT HAD A SECOND OPINION. WHAT CAN BE DONE ABOUT THIS?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10653084
108,400 miles · Aug 13, 2012
SteeringSuspension
I BACKED OUT OF MY DRIVEWAY, SHIFTED TO DRIVE, BEGAN DRIVING ON MY STREET AND THE WHEEL CAME OFF AND THE CAR HIT THE GROUND. THE DRIVERS SIDE BALL JOINT BROKE. HAD I BEEN ON THE FREEWAY, THIS WOULD HAVE CAUSED A MULTI-CAR ACCIDENT WITH INJURY AND OR DEATH TO MANY PEOPLE. OEM BALL JOINTS, ESPECIALLY ON AN EXPENSIVE CAR LIKE …
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I BACKED OUT OF MY DRIVEWAY, SHIFTED TO DRIVE, BEGAN DRIVING ON MY STREET AND THE WHEEL CAME OFF AND THE CAR HIT THE GROUND. THE DRIVERS SIDE BALL JOINT BROKE. HAD I BEEN ON THE FREEWAY, THIS WOULD HAVE CAUSED A MULTI-CAR ACCIDENT WITH INJURY AND OR DEATH TO MANY PEOPLE. OEM BALL JOINTS, ESPECIALLY ON AN EXPENSIVE CAR LIKE A CADILLAC DEVILLE, SHOULD HAVE A LIFETIME OR THE SAME LIFE EXPECTANCY AS THE OTHER MAJOR COMPONENTS, INCLUDING THE FRAME. IT IS AN ENGINEERING DEFECT (INFERIOR METAL STRENGTH AND QUALITY) FOR A BALL JOINT ON A CADILLAC TO "BREAK" FOR NO REASON. IT SHOULD BE FORBIDDEN AND PUNITIVE FOR A BALLJOINT ON A CADILLAC TO BREAK BEFORE 300,000 MILES. WHY SHOULD CONSUMERS BE FORCED TO PLAY RUSSIAN ROULETTE WITH THEIR LIVES???? A GOOD QUALITY PRODUCT THAT IS PERMANENTLY LUBED AS IN THE CADILLAC LINE, SHOULD BE RELIABLE FOR THE LIFE OF THE VEHICLE. ANYTHING ELSE IS THE SAME AS ATTEMPTED MURDER AND SHOULD BE FORBIDDEN OR PUNISHED. THE PUBLIC MUST BE PROTECTED FROM THIS TYPE OF SUICIDAL JOURNEY IN A REASONABLY NEW VEHICLE THAT HAS BEEN MAINTAINED. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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