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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

What owners actually said

167 reports
70,000 miles · Aug 19, 2014
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL FILLER TUBE CORRODED AND AS A RESULT, IT PREVENTED THE GAS CAP FROM COMPLETELY CLOSING CAUSING THE CHECK ENGINE WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEH…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL FILLER TUBE CORRODED AND AS A RESULT, IT PREVENTED THE GAS CAP FROM COMPLETELY CLOSING CAUSING THE CHECK ENGINE WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10626263

78,000 miles · Aug 18, 2014
Electrical System

WHEN THE KEY WAS INSERTED INTO THE IGNITION IT DID NOT GO IN. IT APPEARS DUE TO A GM RECALL #14299 THIS CONTRIBUTED TO, WHAT SEAMS, THE TUMBLERS FALLING & THE KEY WILL NOT INSERT. THE VEHICLE IS NOW DISABLED. I BELIEVE THIS IS GM'S FAUL & SHOULD BE UNDER THEIR WARRANTY. *TR

NHTSA ODI #10625994

13,000 miles · Jul 24, 2014
Air Bags

AIR BAG WARNING LIGHT HAS COME ON FOR A THIRD TIME AFTER DEALER REPAIRED IT TWICE. FIRST TIME IT WAS A LOOSE CONNECTION. SECOND TIME RT. REAR AIRBAG WAS REPLACED. ALL WITHIN A PERIOD OF DRIVING IT 7,000 MILES. *TR

NHTSA ODI #10616095

170,000 miles · Jul 21, 2014
Visibility/wiper

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT BOTH REAR WINDOWS HAVE MALFUNCTIONED. THE CONTACT MENTIONED THAT THE WINDOWS DROPPED DOWN INTO THE DOOR AND COULD NOT BE RAISED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT BOTH REAR WINDOWS HAVE MALFUNCTIONED. THE CONTACT MENTIONED THAT THE WINDOWS DROPPED DOWN INTO THE DOOR AND COULD NOT BE RAISED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ODI #10614992

29,276 miles · Jul 16, 2014
Electrical System

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL LIGHTING FAILED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,276 AND THE CURRENT MILEAGE WAS 295,527. UPDATED 8/29/14*CN …

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL LIGHTING FAILED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,276 AND THE CURRENT MILEAGE WAS 295,527. UPDATED 8/29/14*CN THE CONSUMER STATED THE BACK UP WARNING LIGHT INDICATORS WOULD LIGHT UP AND THE CHIME SOUNDED, BUT THERE WAS NOTHING BEHIND, THE VEHICLE. UPDATED 09/18/19

NHTSA ODI #10611027

100,700 miles · Jul 15, 2014
Tires

TL-THE CONTACT OWNS A 2004 CADILLAC DEVILLE EQUIPPED WITH LANVIGATOR COMFORT 1 TIRES, SIZE 225/60/R16. THE CONTACT STATED WHILE DRIVING 70 MPH, THE POLICE PULLED HIM OVER AND INFORMED HIM THAT THE DRIVER REAR TIRE HAD JUST EXPLODED AND THERE WAS PIECE OF RUBBER ON THE ROAD. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANICS AND THE…

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TL-THE CONTACT OWNS A 2004 CADILLAC DEVILLE EQUIPPED WITH LANVIGATOR COMFORT 1 TIRES, SIZE 225/60/R16. THE CONTACT STATED WHILE DRIVING 70 MPH, THE POLICE PULLED HIM OVER AND INFORMED HIM THAT THE DRIVER REAR TIRE HAD JUST EXPLODED AND THERE WAS PIECE OF RUBBER ON THE ROAD. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANICS AND THE TIRE WAS REPLACED. ONCE THE CONTACT REACHED HOME HE CONTACTED THE TIRE DEALERS WHO INFORMED HIM THAT HE DROVE THE VEHICLE WITHOUT AIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE WAS 700. THE VEHICLE FAILURE MILEAGE WAS 100,700. AN

NHTSA ODI #10610738

113,000 miles · Jul 14, 2014
EngineEngine And Engine Cooling

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN IDLING UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/09/14*LJ UPDATED 08/23…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN IDLING UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/09/14*LJ UPDATED 08/23/2017*CT

NHTSA ODI #10610299

75,940 miles · Jul 4, 2014
Air Bags

I ENTERED MY CAR AND PUT THE KEY IN THE IGNITION WHEN I STARTED THE CAR THE DRIVERS AIR BAG ACTIVATED. I WAS BACK IN MY SEAT SO IT NEVER TOUCHED ME.....UPDATED 07/23/14 *BF

NHTSA ODI #10608243

68,500 miles · Jun 28, 2014
Electrical SystemEngine

3 TIMES SAME DAY AT RED LIGHT ENGINE DIED, RESTARTED EACH TIME, SCARY SITUATION IN HEAVY TRAFFIC.AT MYRTLE BEACH S.C. *TR

NHTSA ODI #10606719

46,764 miles · Jun 24, 2014
Electrical System

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH IN ORDER TO START THE VEHICLE. THE FAILURE HAS CONTINUED TO RECCURED OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MA…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH IN ORDER TO START THE VEHICLE. THE FAILURE HAS CONTINUED TO RECCURED OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MAILEAGE WAS 46,764.

NHTSA ODI #10605725

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.