2004 Cadillac Deville

2004 CADILLAC DEVILLE CONSUMER SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES *CN THE CONSUMER STATED ON SEPTEMBER 13, 2013, HE COULD NOT GET THE VEHICLE TO START, UNTIL HE JIGGLED THE IGNITION KEY. THE IGNITION SWITCH WAS REPLACED. THE DEALER INFORMED THE CONSUMER, THE IGNITION WAS NOT PART OF THE RECALL, ONLY THE IGNITION KEY WAS. *JB

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLES IN ORDER FOR THE VEHICLE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. UPDATED 12/19/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE OWNER PAID OUT OF POCKET FOR THE REPAIR. UPDATED 05/27/2015 *JS

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND EVERY LIGHT ON THE INSTRUMENT PANEL ILLUMINATED AS HE LOST CONTROL OF THE STEERING WHEEL. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

DRIVING EAST ON FLAMINGO ST, LAS VEGAS, HIT DIP IN ROAD, SUDDENLY, WENT DEAD. NO POWER, ENGINE DIED, HIT FROM BEHIND, AIRBAGS DID NOT DEPLOY. WENT HOSPITAL BY AMBULANCE, WITH NECK BRACE, IV DRIP, SPENT ONE NIGHT, WENT DOCTOR NEXT DAY. CAR TAKEN REPAIR SHOP, PER GEICO INSURANCE ADJUSTER. WENT TO THIS DOCTOR FOR TWO YEARS, THEN ANOTHER DOCTOR AT V.A. HOSPITAL, TO THIS DATE. HAD SHOTS TO LOW BACK, NECK, MANY CHIROPRACTOR TREATMENTS, WITH VARIOUS PILLS, SUCH AS OXYCODONE, HYDOCODONE AND OTHER NARCOTICS FOR PAIN. HAVING TO SHOTS IN LOW BACK THIS MONTH, 29 OCT 2014. THE ACCIDENT WAS INVESTIGATED BY LAS VEGAS STATE POLICE DEPARTMENT. DAMAGE TO MY CAR WAS OVER $20,000. DOLLARS, GEICO WOULD NOT REPLACE, HAD TO SELL, SUFFERED LOST AFTER 5 MONTHS. IT WAS NEVER CORRECT AFTER ACCIDENT. PURCHASE 2005 NEW CTS, IT SHUT OFF WHILE DRIVING, TRADED IT FOR 2005 CADILLAC DEVILLE, WITH 13,000 MILES, ENGINE LEAKED OIL BEFORE WARRANTY OFF, DEALER REFUSED TO DO ANYTHING. NOW AT 200,000 MILES, IT LEAKS 2-3 QUARTS BETWEEN OIL CHANGES. DOES NOT BURN, ENGINE WAS DEVELOPED WITH DEFECT, IT LEAKS OIL FROM BOTTOM. I HAVE SPENT THOUSANDS OF DOLLARS TO REPAIR. FOUND OVER 200 OWNERS HAVE SAME PROBLEMS WITH DEVILLE, LEAKING OIL. REPORTED TO GM, THEY SAID NOTHING COULD BE DONE, REFUSED TO ASSIST IN REPAIRS OR FIX THE PROBLEM. *TR

THE LETTER I JUST RECEIVED STATES "SCHEDULE AN APPOINTMENT WITH YOUR CADILLAC DEALER AS SOON AS POSSIBLE" I WAS GIVEN A DATE OF DECEMBER 1, 2014. TO BRING THE CAR IN FOR THE GM RECALL 14299 TO BE DONE TO THE VEHICLE. THAT IS 50 DAYS FROM NOW. THAT IS UNBELIEVABLE...ALMOST 2-MONTHS IN ADVANCE. GENERAL MOTORS YOU SHOULD UNDERSTAND WHY ARE DEALERSHIPS TAKING THIS IN STRIDE? I THINK THIS IS UNCONSCIONABLE TO HAVE AN APPOINTMENT SO FAR IN THE FUTURE WHEN MY LIFE COULD BE AT STAKE, OR MY FAMILY? I THINK THIS RECALL SHOULD BE ON THE DEALERS TOP LIST OF HAVING THIS DONE AS SOON AS POSSIBLE. IN DAYS, NOT THE WAY I HAVE BEEN TREATED. THE NAME OF THE DEALERSHIP IS KENNY ROSS SOMERSET, PENNSYLVANIA. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.