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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

What owners actually said

167 reports
100,000 miles · Dec 30, 2014
Air Bags

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10669157

Mileage unknown · Dec 29, 2014
Electrical System

CONSUMER RECEIVED A RECALL NOTICE REGARDING THE KEY RING. ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. *JB

NHTSA ODI #10661705

Mileage unknown · Dec 23, 2014
Electrical SystemCrash

2004 CADILLAC DEVILLE. CONSUMER STATES VEHICLE WAS INVOLVED IN CAR ACCIDENT AND HE NO LONGER OWNS THE VEHICLE. THE VEHICLE WAS IN THE POSSESSION OF THE POLICE, LAST. *TA

NHTSA ODI #10661680

Mileage unknown · Dec 16, 2014
Electrical System

2004 CADILLAC DEVILLE KEY GOT STUCK IN THE IGNITION. *MW THE CONSUMER STATED EVEN BEFORE HE RECEIVED THE RECALL NOTICE, HE EXPERIENCED A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION. WHEN THE HE TWISTED THE KEY, TO REMOVE IT FROM THE IGNITION, THE KEY BROKE. THE CONSUMER MADE AN APPOINTMENT, TO HAVE THE RECALL ISSUE TA…

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2004 CADILLAC DEVILLE KEY GOT STUCK IN THE IGNITION. *MW THE CONSUMER STATED EVEN BEFORE HE RECEIVED THE RECALL NOTICE, HE EXPERIENCED A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION. WHEN THE HE TWISTED THE KEY, TO REMOVE IT FROM THE IGNITION, THE KEY BROKE. THE CONSUMER MADE AN APPOINTMENT, TO HAVE THE RECALL ISSUE TAKEN CARE OF. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

NHTSA ODI #10659522

75,000 miles · Dec 11, 2014
Electrical System

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 45 MPH OVER A BUMP, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE M…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 45 MPH OVER A BUMP, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI #10663611

105,000 miles · Dec 9, 2014
Electrical SystemFuel/propulsion SystemPower Train

MAIN COMPUTER FAILED WHILE DRIVING CAUSING TOTAL LOSS OF POWER. ONE PIN WAS BAD IN THE COMPUTER THAT CONTROLS THE CARS FUEL, ENGINE, ETC. REPLACED THE DEFECTIVE COMPUTER COSTING OVER $1,000. PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT CAME ON MANY TIMES. THE COMPUTER DID NOT STORE A CODE FOR THIS PROBLEM. THIS TOTAL LOSS OF PO…

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MAIN COMPUTER FAILED WHILE DRIVING CAUSING TOTAL LOSS OF POWER. ONE PIN WAS BAD IN THE COMPUTER THAT CONTROLS THE CARS FUEL, ENGINE, ETC. REPLACED THE DEFECTIVE COMPUTER COSTING OVER $1,000. PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT CAME ON MANY TIMES. THE COMPUTER DID NOT STORE A CODE FOR THIS PROBLEM. THIS TOTAL LOSS OF POWER IS A COSTLY SAFETY ISSUE. *TR

NHTSA ODI #10663181

55,895 miles · Dec 8, 2014
Electrical SystemElectronic Stability Control (esc)Steering

DRIVING FROM EXIT RAMP ONTO HIGHWAY CAR WAS VERY DIFFICULT TO KEEP IN CENTER OF LANE, IS SEEMS TO BE BETTER AFTER STABILITY SYSTEM REPLACED IN STEERING COLUMN. WAS NOT CALLED IN FOR RECALL OF KEYS UNTIL, 12/05/14. HEATER STOPPED WORKING BY 50%, ELECTRIC DOOR LOCK STOPPED WORKING APPROX SAME TIME. BRAKES NOT WORKING AS WELL, …

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DRIVING FROM EXIT RAMP ONTO HIGHWAY CAR WAS VERY DIFFICULT TO KEEP IN CENTER OF LANE, IS SEEMS TO BE BETTER AFTER STABILITY SYSTEM REPLACED IN STEERING COLUMN. WAS NOT CALLED IN FOR RECALL OF KEYS UNTIL, 12/05/14. HEATER STOPPED WORKING BY 50%, ELECTRIC DOOR LOCK STOPPED WORKING APPROX SAME TIME. BRAKES NOT WORKING AS WELL, SAME TIME FRAME. EVERYTHING WAS CHECKED OUT IN FEB; THIS YEAR, ALTHOUGH STARTED NOTICING STEERING PROBLEMS AUGUST, SEPTEMBER., 2014. I THOUGHT IT WAS A SLOW LEAK IN THE TIRE CAUSING THE STEERING PROBLEM, ALTHOUGH NOW BELIEVE IT HAD SOMETHING TO DO WITH THE STABILITY CONTROL SYSTEM, STEERING COLUMN AREA. WE WERE CHARGED FOR THE REPAIR, EVEN THOUGH IT FALLS UNDER THE RECALL COMPLAINTS. WHAT WE THOUGHT WAS GOING TO BE A $100 OR $150.00 JOB, AS I OK'D THEM TO USE THE MULTI-POINT INSPECTION MACHINE AND CHECK ANTI FREEZE LEVEL, COSTS US $688.15. THE FIRST ESTIMATE WAS OVER $4,000, UNBELIEVABLE, IN WHICH THE AGENT SAID " THEY HAD TO PAY THE MECHANIC FOR HIS LABOR". $533.76 FOR LABOR, $131.50 FOR A PART WHICH IS A RECALL. SERVICE STABILITY CONTROL SYSTEM . I WILL BE GOING BACK TO TALK WITH GMC MANAGER. *TR

NHTSA ODI #10663014

12,000 miles · Dec 3, 2014
Air Bags

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

NHTSA ODI #10661863

Mileage unknown · Dec 2, 2014
Electrical System

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED AN UPDATED NOTICE STATING THAT THE PARTS TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY VERIFIED THAT THE PARTS WERE NOT AV…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED AN UPDATED NOTICE STATING THAT THE PARTS TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY VERIFIED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHEN HE WENT TO START THE VEHICLE, THE ENGINE WOULD NOT TURN OVER. ALL ELECTRICITY TO THE VEHICLE FAILED AND NO LIGHTS WERE ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #10662768

90,000 miles · Nov 28, 2014
Air BagsSteeringCrash

I VEERED RIGHT TO AVOID A VEHICLE WHO APPROACHED OVER THE CENTER YELLOW LINE, THE WHEEL LOCKED, AND I CRASHED OVER GUARDRAIL AND INTO A UTILITY POLE. THE AIRBAGS NEVER DEPLOYED. I WAS NOT INJURED, AND DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS A TOTAL LOSS. I DID NOT KNOW MY VEHICLE WAS INVOLVED IN A RECALL UNTIL MY INSURAN…

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I VEERED RIGHT TO AVOID A VEHICLE WHO APPROACHED OVER THE CENTER YELLOW LINE, THE WHEEL LOCKED, AND I CRASHED OVER GUARDRAIL AND INTO A UTILITY POLE. THE AIRBAGS NEVER DEPLOYED. I WAS NOT INJURED, AND DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS A TOTAL LOSS. I DID NOT KNOW MY VEHICLE WAS INVOLVED IN A RECALL UNTIL MY INSURANCE PROVIDER SENT ME A DOCUMENT TO THAT EFFECT AS PART OF THE PAYOUT FOR THE CAR. I'VE BEEN DRIVING FOR OVER 40 YEARS, I AM A DEFENSIVE DRIVER. I HAVE 15 KEYS ON MY KEYCHAIN WHAT HAPPENED WAS JUST AS THEY OUTLINED I AM TOTALLY SCREWED IN THIS WHOLE SITUATION. *TR

NHTSA ODI #10661221

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.