IllustrationOVER THE PAST 26 MONTHS, EACH OF THE WINDOWS (4) IN MY 2004 CADILLAC DE VILLE. 4 DR SDN, VIN [XXX] , HAS HAD THE WINDOW REGULATOR BROKEN AND HAD TO BE REPLACED.. THIS HAS HAPPENED AS THE WINDOW WAS OPENED WITH NO PRIOR WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2004 Cadillac Deville
Owner reports · Recalls · Investigations
More warning signs than most Deville years
Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.
About this comparison →How this year compares
Owner complaints by model year
Compare all Deville years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2825–50K
3650–75K
2275–100K
28100–150K
5150K+
136 reports with mileage · 31 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports4 fire reports12 injury reports
What owners actually said
167 reportsVEHICLE STEERING BECOMES DIFFICULT OR FAILS IN RAIN OR WET ROAD CONDITIONS ON RIGHT HAND TURNS AT SLOW SPEEDS, OR WHEN PULLING IN OR OUT OF A PARKING SPACE. THIS HAS BEEN ONGOING FOR AT LEAST TWO YEARS. *TR
2004 CADILLAC DEVILLE DTS . POWER STEERING FAILURE ON WET STREETS. OFTEN. LOSS OF CONTROL. DEALER CONFIRMED IT WAS CORRECT BELT. *TR
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER CONDITIONS. THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING OPERATION RESUMED TO NORMAL AFTER WAITING A FEW SECONDS. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED FOUR TIMES IN ONE DAY. THE VEHICLE WAS TAKEN TO…
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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER CONDITIONS. THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING OPERATION RESUMED TO NORMAL AFTER WAITING A FEW SECONDS. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED FOUR TIMES IN ONE DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE POWER STEERING BELT COULD BE REPLACED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 49,000. THE CURRENT MILEAGE WAS 55,158.
THE ENGINE JUST STOPS, NO WARNING NO LIGHTS HAS YOU SLOW DOWN THE ENGINE WILL JUST COME TO A STOP. THIS HAS HAPPENED IN BOTH COLD AND HOT WEATHER ABOUT A 1/2 DOZEN TIMES. DEALER HAS NOT BEEN ABLE TO LOCATE A PROBLEM. *TR
POWER STEERING FAILED REPEATEDLY DURING RAINY WEATHER. *TR
I HAVE HAD CONTINUOUS ISSUES WITH MY STEERING ON THE CERTIFIED USED VEHICLE WHICH I BOUGHT IN 2006. OVER THE LAST 6 TO 9 MONTHS THE STEERING HAS STARTED TO FAIL WHEN IT IS RAINING. IT IS MOMENTARY, BUT THE CAR CANNOT BE CONTROLLED. I BROUGHT MY CAR TO TOM PEACOCK CADILLAC IN HOUSTON - IT IS STILL UNDER WARRANTY - AND THEY FAI…
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I HAVE HAD CONTINUOUS ISSUES WITH MY STEERING ON THE CERTIFIED USED VEHICLE WHICH I BOUGHT IN 2006. OVER THE LAST 6 TO 9 MONTHS THE STEERING HAS STARTED TO FAIL WHEN IT IS RAINING. IT IS MOMENTARY, BUT THE CAR CANNOT BE CONTROLLED. I BROUGHT MY CAR TO TOM PEACOCK CADILLAC IN HOUSTON - IT IS STILL UNDER WARRANTY - AND THEY FAILED TO LOOK AT MY STEERING AND SENT ME HOME W/OUT EVEN ADDRESSING IT - ALTHOUGH THE PAPERWORK SHOWS THAT I COMPLAINED ABOUT IT AND WANTED IT LOOKED AT. I'VE SENT A COMPLAINT LETTER ON 10/6 AND HAVE HAD NO RESPONSE. I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THIS COULD CAUSE AN ACCIDENT WHEN THE STEERING FAILS, AS THE CAR LITERALLY CANNOT BE STEERED. *TR
POWER STEERING FAILED DURING RAINY WEATHER. *TR
ALL FOUR POWER WINDOW REGULATORS HAVE FAILED....WE REPLACED ONE AT APPROX $400, BUT IT WILL BE ANOTHER $1000 TO REPLACE THE OTHER THREE SO WE HAVEN'T DONE IT YET....ASKED CADILLAC FOR ASSISTANCE...DENIED, BUT KEPT PRESSING AND THEY ARE REVIEWING IT. *TR
1. THERE IS NO WARNING THE CAR JUST SLOW DOWN AT ANY SPEED AND TURN THE STEERING WHEEL. 2. IT HAPPEN ALL DAY LONG AND OTHER DAYS NO PROBLEM. 3. I HAVE TAKEN THE CAR TO ONE DEALERSHIP FOR REPAIRS AT LEAST 3 TIMES AND ONCE IN VA. EACH TIME THEY EITHER DID NOTHING OR THEY GUEST AT IT BECAUSE THEY COULD NOT FIGURE IT OUT. NOW THEY…
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1. THERE IS NO WARNING THE CAR JUST SLOW DOWN AT ANY SPEED AND TURN THE STEERING WHEEL. 2. IT HAPPEN ALL DAY LONG AND OTHER DAYS NO PROBLEM. 3. I HAVE TAKEN THE CAR TO ONE DEALERSHIP FOR REPAIRS AT LEAST 3 TIMES AND ONCE IN VA. EACH TIME THEY EITHER DID NOTHING OR THEY GUEST AT IT BECAUSE THEY COULD NOT FIGURE IT OUT. NOW THEY REFUSE TO WORK ON IT UNTIL IT TOTALLY BREAKS DOWN. HOWEVER, THE EMPLOYEE OF THE DEALERSHIPS HAVE CHARGED MY WARRANTY COMPANY AT LEAST 5,000 AND THE WARRANTY COMPANY DOES NOT WANT TO PAY ANY MORE MONEY FOR GUESSING. THEREFORE THE DEALERSHIP IS ASKING ME TO PAY 94.00 AN HOUR SO THEY CAN GUESS SOME MORE. LASTLY, I WAS TOLD WHEN LEAVING THE DEALERSHIP THAT I DECLINED FURTHER DIAGNOSIS WHICH IS NOT TRUE. HE ALSO TOLD ME THAT IT LOOKS LIKE A POSSIBLE MAJOR ELECTRICAL PROBLEM AND IF THAT'S THE CASE THEY ARE WAITING FOR A MAJOR CAR FIRE BEFORE THEY TRY TO CORRECT THE PROBLEM. IN THAT CASE IT COULD BE TO LATE FOR ME, MY GIRLFRIEND AND HER CHILDREN. ONE OR ALL OF US COULD BE KILLED IN A ELECTRICAL FIRE. I HAVE HAD THIS PROBLEM EVERY SINCE I BOUGHT THIS CAR 04/27/2007, AND THE LAST INCIDENT WAS 07/07/2009. *TR UPDATED 01/13/10. *JB
Official recalls
114V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.