IllustrationREAR PASSENGER WINDOW MADE A POPPING NOISE AND THE WINDOW FELL INTO THE DOOR AND WOULDN'T RAISE BACK UP. SECURE WINDOWS ARE A VERY IMPORTANT PERSONAL SAFETY ISSUE, AND THIS COULD BE VERY DANGEROUS SITUATION IF ONE IS DRIVING IN INCLEMENT WEATHER. *TR
2004 Cadillac Deville
Owner reports · Recalls · Investigations
More warning signs than most Deville years
Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.
About this comparison →How this year compares
Owner complaints by model year
Compare all Deville years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2825–50K
3650–75K
2275–100K
28100–150K
5150K+
136 reports with mileage · 31 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports4 fire reports12 injury reports
What owners actually said
167 reportsTL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AND CLOSING THE REAR PASSENGER SIDE WINDOW THE CONTACT STATED THAT HE SUDDENLY HEARD A SNAPPING NOISE AND THE WINDOW SUDDENLY FELL INTO THE DOOR. THE FRONT DRIVER AND PASSENGER SIDE WINDOWS ALSO PREVIOUSLY EXPERIENCED THE SAME FAILURE AND WERE REPAIR…
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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AND CLOSING THE REAR PASSENGER SIDE WINDOW THE CONTACT STATED THAT HE SUDDENLY HEARD A SNAPPING NOISE AND THE WINDOW SUDDENLY FELL INTO THE DOOR. THE FRONT DRIVER AND PASSENGER SIDE WINDOWS ALSO PREVIOUSLY EXPERIENCED THE SAME FAILURE AND WERE REPAIRED. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THE SUN ROOF GLASS SHATTERED AND CAVED IN ON HER AND AN OCCUPANT WHILE DRIVING 50 MPH. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE IT WAS UNCONTROLLABLE. THE DRIVER AND THE OCCUPANT WERE INJURED AND HAD TO BE TREATED AT THE EMERGENCY ROOM. THE VEHICLE WAS…
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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THE SUN ROOF GLASS SHATTERED AND CAVED IN ON HER AND AN OCCUPANT WHILE DRIVING 50 MPH. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE IT WAS UNCONTROLLABLE. THE DRIVER AND THE OCCUPANT WERE INJURED AND HAD TO BE TREATED AT THE EMERGENCY ROOM. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPAIRED THE SUN ROOF UNDER WARRANTY. THE FAILURE MILEAGE WAS 66,000.
LEFT FRONT WINDOW REGULATOR FAILED. REGULATOR REPLACED. THIS IS THE THIRD WINDOW REGULATOR HAS FAILED ON. THE RIGHT REAR WINDOW AND THE LEFT REAR WINDOW REGULATORS FAILED AS WELL AND HAD TO BE REPLACED. THE WINDOW FALLS DOWN AND WON'T GO BACK UP USING POWER. CAN PUSH IT UP BY HAND BUT IT WON'T STAY UP.
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE INSERTING THE KEYS INTO THE IGNITION BOTH AIR BAGS ON THE DRIVER AND PASSENGER SIDE DEPLOYED AND INFLATED. THE PASSENGER IN THE VEHICLE SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO INFORMED HIM THAT THE VEHICLE SHOULD NOT BE DRIVEN AND PROVIDED HIM…
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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE INSERTING THE KEYS INTO THE IGNITION BOTH AIR BAGS ON THE DRIVER AND PASSENGER SIDE DEPLOYED AND INFLATED. THE PASSENGER IN THE VEHICLE SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO INFORMED HIM THAT THE VEHICLE SHOULD NOT BE DRIVEN AND PROVIDED HIM A RENTAL VEHICLE. THEY WILL INSPECT THE VEHICLE BEFORE REPAIRING IT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOTIFY HIM WITHIN THE NEXT 120 DAYS. THE FAILURE MILEAGE WAS 70,000. UPDATED 02/02/11 *CN
ELECTRIC WINDOW REGULATOR ON 2004 CADILLAC DEVILLE FAILED. THIS IS THE 3RD ONE SINCE OWNING THE CAR. EACH REPAIR IS OVER $500. THE PROBLEM IS A PLASTIC CLIP THAT BRAKES. UNHEARD OF. *TR
2004 CADILLAC DEVILLE I HAVE ALSO HAD THREE WINDOW "REGULATOR" (RAISE-LOWER) MECHANISM FAILURES IN THE LAST YEAR. CURRENT MILEAGE IS ABOUT 82,000 MILES AND CAR IS OTHERWISE PROPERLY MAINTAINED. I ALSO HAD THE "KNEE BUMPER" BELOW THE STEERING WHEEL FALL OFF AND IT TOO HAD TO BE REPLACED.
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED A PLASTIC PIECE WITHIN THE WINDOW MECHANISM WAS BROKEN. THE WINDOW WAS REPAIRED. SHE ALSO MENTIONED THAT THIS HAD OCCURRED…
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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED A PLASTIC PIECE WITHIN THE WINDOW MECHANISM WAS BROKEN. THE WINDOW WAS REPAIRED. SHE ALSO MENTIONED THAT THIS HAD OCCURRED IN THE PAST ON THE REAR PASSENGER SIDE WINDOW AS WELL AS THE FRONT DRIVERS SIDE WINDOW. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
HAVE HAD A FAILURE OF THREE WINDOW REGULATORS IN THE PAST 3 MONTHS IN MY 2004 CADILLAC DEVILLE. *TR
WHENEVER IT RAINS OR THERE IS HIGH HUMIDITY, THE POWER STEERING COMPLETELY LOCKS UP. I WAS ALMOST IN AN ACCIDENT YESTERDAY DUE TO THIS, AND HAVE HAD THE PROBLEM BEFORE ALSO. THIS IS A SERIOUS DEFECT. I HAVE BEEN TO THE DEALERSHIP AND THEY CLAIM THERE IS NO RECALL OR KNOWN WAY TO FIX IT. *TR
Official recalls
114V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.