Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
200–25K
1325–50K
2450–75K
1475–100K
23100–150K
11150K+
105 reports with mileage · 40 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports0 fire reports9 injury reports
What owners actually said
145 reports
Mileage unknown · Oct 20, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. …
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TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/01/14*LJ
NHTSA ODI #10648777
14,878 miles · Oct 18, 2014
Air BagsElectrical System
I HAVE A LENGTHY COMPLAINT THAT I WILL SEND TO YOUR EMAIL ADDRESS AS AN ATTACHMENT ? THANKYOU ! *TR
NHTSA ODI #10648529
Mileage unknown · Oct 14, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10644503
Mileage unknown · Oct 10, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REMEDY FAILED TO REMEDY THE VEHICLE. AS A RESULT, THE KEY WAS UNABLE TO BE ENTERED INTO THE IGNITION IN ORDER TO START THE VEHICLE PROPERLY. THE MA…
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TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REMEDY FAILED TO REMEDY THE VEHICLE. AS A RESULT, THE KEY WAS UNABLE TO BE ENTERED INTO THE IGNITION IN ORDER TO START THE VEHICLE PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE PRIOR TO THE RECALL REMEDY.
NHTSA ODI #10643926
60,000 miles · Oct 8, 2014
Unknown Or Other
I WAS TOLD BY CITY SERVICE QUEENS NEW YORK THAT AT LONG LAST THAT THE RECALL PART WAS READY TO BE INSTALLED AND WHEN I ARRIVED THE NEXT MORNING APPOINTMENT I WAS TOLD THAT GM DID NOT DELIVER THE PART. I'M AT AN IN PASS AND VERY ANNOYED. *TR
NHTSA ODI #10643251
Mileage unknown · Oct 7, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE DUE TO BECOME AVAILABLE FOR ANOTHER MONTH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE…
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TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE DUE TO BECOME AVAILABLE FOR ANOTHER MONTH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
NHTSA ODI #10641986
Mileage unknown · Oct 1, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10640500
86,000 miles · Sep 30, 2014
Engine
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A BLOWN HEAD GASKET, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. …
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TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A BLOWN HEAD GASKET, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
NHTSA ODI #10640086
120,000 miles · Sep 25, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND STALLED. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED SEVERAL TIMES AND WAS TOLD THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT …
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TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND STALLED. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED SEVERAL TIMES AND WAS TOLD THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10639053
55,000 miles · Sep 25, 2014
Electrical SystemPower Train
FOR THE SECOND TIME IN ABOUT ONE MONTH, THE ENGINE DIED AND ELECTRIC POWER WENT OUT (DASHBOARD LIGHTS). THE CAR RESTARTED WITHOUT DIFFICULTY WHEN I PULLED OFF THE ROAD AND PUT IT INTO PARK. WE RECEIVED A RECALL NOTICE ON THIS VEHICLE IN AUGUST. AFTER THE FIRST INCIDENT I CAREFULLY CHECKED THE BATTERY CABLES AND FOUND NOTHING WR…
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FOR THE SECOND TIME IN ABOUT ONE MONTH, THE ENGINE DIED AND ELECTRIC POWER WENT OUT (DASHBOARD LIGHTS). THE CAR RESTARTED WITHOUT DIFFICULTY WHEN I PULLED OFF THE ROAD AND PUT IT INTO PARK. WE RECEIVED A RECALL NOTICE ON THIS VEHICLE IN AUGUST. AFTER THE FIRST INCIDENT I CAREFULLY CHECKED THE BATTERY CABLES AND FOUND NOTHING WRONG. THE BATTERY IS ALMOST NEW. AFTER GETTING THE RECALL NOTICE I CHECKED THE OPERATION OF THE IGNITION SWITCH AND I FOUND THAT THE DETENT WORKS PERFECTLY. I HAD TURN THE KEY CCW BY A LARGE AMOUNT TO TURN OFF THE ENGINE AND NO AMOUNT OF JIGGLING WOULD CAUSE THE FAULT. TWO DIFFERENT KEYS WERE INVOLVED IN THE TWO EPISODES. THERE IS NO POSSIBILITY THAT MY FAILURES ARE RELATED TO WEIGHT HANGING ON THE KEY.EVEN SO I ASKED THE LOCAL DEALER AS WELL AS THE GM HOTLINE WHEN THEY CAN INSTALL THE "FIXES" AND I WAS TOLD THAT NO PARTS MAY BE AVAILABLE FOR MONTHS. ABOUT TWO WEEKS AGO A PERSON ON THE GM HOTLINE PROMISED TO FIND A DEALER WITH PARTS AND CALL ME BACK BUT DID NOT DO SO. I HAVE NO CONFIDENCE THAT GM WILL SOLVE MY PROBLEM WITH THEIR RECALL FIX, IF AND WHEN IT IS EXECUTED, AND FEAR THAT THERE IS ANOTHER COMMON CAUSE FOR THE MANY FAILURES THAT HAVE BEEN REPORTED. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Consequence & remedy
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Cadillac Deville Problems, Complaints & Recalls | Skip That Year