Illustration2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE MOON ROOF PROBLEMS THAT CAUSED WATER DAMAGED TO INTERIOR. *SIMD THE CONSUMER STATED THE WATER DAMAGED THE SEATS AND CARPET. HE PAID $300 TO HAVE THE ROOF SEALED.
2003 Cadillac Deville
Owner reports · Recalls · Investigations
More warning signs than most Deville years
Owner complaints for the 2003 Cadillac Deville are substantially higher than the model-year median of 44.
About this comparison →How this year compares
Owner complaints by model year
Compare all Deville years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
200–25K
1325–50K
2450–75K
1475–100K
23100–150K
11150K+
105 reports with mileage · 40 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports0 fire reports9 injury reports
Visibility complaints
10 reportsTL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER SIDE WINDOW CAME DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES WITH THE OTHER WINDOW…
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TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER SIDE WINDOW CAME DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES WITH THE OTHER WINDOWS. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 40,000...UPDATED 01/04/13 *BF THE CONSUMER STATED THE WINDOW WAS REPLACED THREE TIMES. PRESENTLY, ONLY ONE WINDOW WORKS, WHICH IS THE FRONT PASSENGER SIDE. THE OTHER THREE ARE BEING HELD UP WITH A PIECE OF PAPER STUCK IN THE CORNER. UPDATED 01/09/13
CAR PURCHASED 10/16/2003 WITH 15200 MILEAGE. LEFT REAR DOOR REGULATOR FAILED. THIS DOOR COULD NOT HAVE BEEN USED IN 9 YEARS MORE THAN 20-25 TIMES. DEALER, ROYAL CADILLAC, CHARGED $694.95 FOR REPLACEMENT. I COMPLAINED TO CADILLAC, REQUESTING REIMBURSEMENT, AND THEY REFUSED. RESEARCH INDICATES THAT DOOR REGULATOR FAILURES ON THIS …
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CAR PURCHASED 10/16/2003 WITH 15200 MILEAGE. LEFT REAR DOOR REGULATOR FAILED. THIS DOOR COULD NOT HAVE BEEN USED IN 9 YEARS MORE THAN 20-25 TIMES. DEALER, ROYAL CADILLAC, CHARGED $694.95 FOR REPLACEMENT. I COMPLAINED TO CADILLAC, REQUESTING REIMBURSEMENT, AND THEY REFUSED. RESEARCH INDICATES THAT DOOR REGULATOR FAILURES ON THIS MAKE AND MODEL WERE WELL KNOWN AND PUBLISHED MANY YEARS AGO. GIVEN THE LITTLE USEAGE OF THIS DOOR (WE ARE SENIOR CITIZENS AND RARELY HAVE REAR SEAT PASSENDERS) I BELIEVE THIS DEFECT TO EXIST AT THE TIME OF PURCHASE.
3 WINDOW REGULATORS PROVEN DEFECTIVE SINCE OWNING 2003 CADILLAC DEVILLE. #1 DRIVERS WINDOW ON 9/17/08 DONE UNDER WARRANTY AT 31,000 MILES; #2 FRONT PASSENGER WINDOW DONE 11/13/10 @ 52,000 MILES COST $356.00 AT DEALER; #3 DRIVERS SIDE REAR PASSENGER WINDOW REGULATOR ON 6/8/11 @60,000 MILESREPLACED-COST $502.00 CONTACTED CADI…
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3 WINDOW REGULATORS PROVEN DEFECTIVE SINCE OWNING 2003 CADILLAC DEVILLE. #1 DRIVERS WINDOW ON 9/17/08 DONE UNDER WARRANTY AT 31,000 MILES; #2 FRONT PASSENGER WINDOW DONE 11/13/10 @ 52,000 MILES COST $356.00 AT DEALER; #3 DRIVERS SIDE REAR PASSENGER WINDOW REGULATOR ON 6/8/11 @60,000 MILESREPLACED-COST $502.00 CONTACTED CADILLAC CUSTOMER SERVICE, RECEIVED A CASE # AND WAS TOLD THAT SINCE CAR IS OUT OF WARRANTY THERE WILL BE NO REIMBURSEMENT FOR REPAIR COSTS. SEVERAL CUSTOMER COMMENTS TO CADILLAC CUSTOMER SERVICE BY OTHER OWNERS OF SIMILAR MODEL AND YEAR HAVE SAME PROBLEMS AND NEEDED REPLACEMENTS OF SEVERAL REGULATORS. GOV'T AGENCY SHOULD EXPLORE THIS PROBLEM AND HAVE CADILLAC RE-EXAMINE REIMBURSEMENTS FOR REPAIRS OF THIS PROBLEM WITH 2003 AND 2004 CADILLAC DEVILLES. *TR
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE POWER WINDOWS ARE INOPERATIVE. AS A CONSEQUENCE SHE IS UNABLE TO CONTROL THE OPERATION OF THE WINDOW DEVICES. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED AT AN EXPENSE OF $326.00 EACH. TH…
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TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE POWER WINDOWS ARE INOPERATIVE. AS A CONSEQUENCE SHE IS UNABLE TO CONTROL THE OPERATION OF THE WINDOW DEVICES. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED AT AN EXPENSE OF $326.00 EACH. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
REGULATORS IN 2 OF MY WINDOWS AT DIFFERENT TIMES IN MY 2003 CADILLAC DEVILLE. COST OVERY $600 EACH TIME. THE LAST TIME WAS 4/22/08. *TR
THE REAR WINDOW REGULATOR (PART 10393233) OF MY CADILLAC DEVILLE 2003 FAILED TO RAISE/LOWER WINDOW. THIS WINDOW WAS RARELY OPENED, SO THE PART SHOULD NOT HAVE WORN. THE PART WAS REPLACED BY A GM CADILLAC DEALER AT A COST OF $681.74 PLUS TAX. THE PART COST $483.74. *TR
WHEN ROLLING THE WINDOWS DOWN WINDOWS FALL OFF THE TRACK DRIVERS SIDE WINDOW FELL OFF TRACK, HAD TO HAVE TRACK REPLACED AND PIT PUT BACK ON THE TRACK, A MONTH LATER THE RIGHT BACK SIDE WINDOWS HAS FALLEN I WILL HAVE TO ATTEMPT TO GET THE WINDOW REPAIRED. *NM
THE EXTERIOR MIRRORS ARE TOO HIGH, CAUSING THE DRIVER TO EXPERIENCE POOR VISIBILITY WHEN TURNING THE VEHICLE. *AK THE DRIVER VISOR DID NOT HAVE ENOUGH CLEARANCE TO VIEW THE HIGWAY WELL. (WAS NOT DESIGNED FOR SHORT) *SC
CONSUMER EXPERIENCED PROBLEMS WITH POWER WINDOWS/ CLOSED UP HEAD IN WINDOW COULD CAUSE SEVERE DAMAGE TO OTHERS. *MR *CB
Official recalls
414V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
03V238000 · Fuel System, Gasoline:storage:tank Assembly
Jul 1, 2003
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Consequence & remedy
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
03V051000 · Air Bags:frontal:driver Side:inflator Module
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
02V222000 · Air Bags:frontal
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.