2003 Cadillac Deville

CAR PURCHASED 10/16/2003 WITH 15200 MILEAGE. LEFT REAR DOOR REGULATOR FAILED. THIS DOOR COULD NOT HAVE BEEN USED IN 9 YEARS MORE THAN 20-25 TIMES. DEALER, ROYAL CADILLAC, CHARGED $694.95 FOR REPLACEMENT. I COMPLAINED TO CADILLAC, REQUESTING REIMBURSEMENT, AND THEY REFUSED. RESEARCH INDICATES THAT DOOR REGULATOR FAILURES ON THIS MAKE AND MODEL WERE WELL KNOWN AND PUBLISHED MANY YEARS AGO. GIVEN THE LITTLE USEAGE OF THIS DOOR (WE ARE SENIOR CITIZENS AND RARELY HAVE REAR SEAT PASSENDERS) I BELIEVE THIS DEFECT TO EXIST AT THE TIME OF PURCHASE.

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE RACK AND PINION WERE REPLACED. THE FAILURE MILEAGE WAS 68,000. UPDATED 10/18/11*LJ

3 WINDOW REGULATORS PROVEN DEFECTIVE SINCE OWNING 2003 CADILLAC DEVILLE. #1 DRIVERS WINDOW ON 9/17/08 DONE UNDER WARRANTY AT 31,000 MILES; #2 FRONT PASSENGER WINDOW DONE 11/13/10 @ 52,000 MILES COST $356.00 AT DEALER; #3 DRIVERS SIDE REAR PASSENGER WINDOW REGULATOR ON 6/8/11 @60,000 MILESREPLACED-COST $502.00 CONTACTED CADILLAC CUSTOMER SERVICE, RECEIVED A CASE # AND WAS TOLD THAT SINCE CAR IS OUT OF WARRANTY THERE WILL BE NO REIMBURSEMENT FOR REPAIR COSTS. SEVERAL CUSTOMER COMMENTS TO CADILLAC CUSTOMER SERVICE BY OTHER OWNERS OF SIMILAR MODEL AND YEAR HAVE SAME PROBLEMS AND NEEDED REPLACEMENTS OF SEVERAL REGULATORS. GOV'T AGENCY SHOULD EXPLORE THIS PROBLEM AND HAVE CADILLAC RE-EXAMINE REIMBURSEMENTS FOR REPAIRS OF THIS PROBLEM WITH 2003 AND 2004 CADILLAC DEVILLES. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION WHILE DRIVING 30 MPH AND THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE CONTACT SHIFTED INTO PARK IN ORDER TO GET THE VEHICLE TO STOP. THE CONTACT STATED THAT THE BRAKES WOULD NOT STOP THE UNINTENDED ACCELERATION. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE LINE LEADING TO THE THROTTLE WAS FRACTURED. THE VEHICLE WAS REPAIRED BY THE MECHANIC. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THE REPAIR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 200,000.

ON MAY 3, 2010, MY FRIEND WAS DRIVING MY 2003 DEVILLE, THE SIDE AIRBAGS DEPLOYED FROM THE VEHICLE WITHOUT A COLLISION WITH ANOTHER VEHICLE. THEY DEPLOYED ON THEIR OWN,SMOKE FILL THE VEHICLE, THE FORCE OF THE AIRBAGS PUSH HER SO HARD , THEN THEIR WAS GREAT PAIN COMING FROM HER LEFT ARM IT STARTED TO SWELL THEN IT BRUISED. THE FORCE OF THE BAGS KNOCK THE PASSENGER WINDOW OFF TRACK, AND THE DRIVER MIRROR IS DAMAGE. THE VEHICLE WAS TAKEN TO ONE CADILLAC DEALER WHERE WE FOUND THAT GENERAL MOTOR HAD DOWN SIZED TAKEN THE DEALERSHIP. NEXT WE TOOK THE CAR TO CREST CADILLAC, THEY DIDN'T KNOW WHO TO BLAME. THE VEHICLE WAS LEFT AT DEALER THEIR OVERNIGHT, LITTLE HELP THEIR BUT ONLY A BILL. IT HAS TAKEN HER SINCE MAY TO GET SOME RESOLVE WITH GMC. THIS MONDAY AUGUST 22,2010 THEY WILL SEND A INVESTIGATOR TO LOOK AT THE VEHICLE, THIS INVESTIGATOR WILL COME FROM CHICAGO, THE CAR IS IN MILWAUKEE WISCONSIN. HE TELLS HER IT WILL TAKE 7 TO 8 HOURS TO FIND A MODULE AND TO UPLOAD PICTURES TO GMC. SHE IS A SENIOR, WHEN TALKING WITH THE FIRST GMC EMPLOYEES THEY WERE VERY RUDE, BUT THAT THE WAY BUSINESS IS THESE DAYS. SHE IS UNDER THE DOCTOR CARE, WE WANT TO KNOW WHY DID THOSE SIDE AIRBAGS DEPLOYED? *TR

SERVICE ENGINE SOON LIGHT COMES ON FREQUENTLY.....I HAD VEHICLE CHECKED A SEVERAL AUTO SHOPS AND RECEIVED THE DIAGNOSIS THAT MY TORQUE CONVERTER WAS POSSIBLY SLIPPING. I WAS QUOTED BETWEEN $900 TO $ 2100 TO REPAIR. I STATED FOR THIS PRICE I COULD REALLY JUST BUY A REMANUFACTERED TRANSMISSION. THIS IS RIDICULOUS, THERE HAS TO BE A RECALL MESSAGE OUT THERE TO HELP FELLOW OWNERS. I HAVE SEEN THIS HAPPENING TO MANY OTHER OWNERS WHO IN TURN REFUSE TO GET THIS SERVICE AS IT CAN BE VERY COSTLY. *TR

2003 CADILLAC DEVILLE. SLOW LEAK IN LEFT REAR TIRE. *GR WHEN THE CONSUMER WENT TO THE DEALERSHIP, THEY INFORMED HIM THE TIRE WAS LEAKING BECAUSE THE CAST ALUMINUM RIM HAD DETERIORATED AND PITTED ON THE INSIDE UNDER THE TIRE. AN INVESTIGATION WAS DONE AND THE CONSUMER WAS THEN TOLD, THE DETERIORATION WAS A RESULT OF ENVIRONMENTAL CONDITIONS AND NOT A DEFECT. THE CONSUMER DID NOT BELIEVE THAT TO BE THE CASE, SINCE THE DETERIORATED SURFACE WAS NOT EXPOSED TO THE ELEMENTS. *JB

2003 CADILLAC DEVILLE DHS *GR THE FRONT BRAKE PADS, ROTORS AND LEFT FRONT CALIPER HAD TO BE REPLACE. THE CONSUMER STATED THE LEFT FRONT CALIPER WOULD STICK AND IT DIDN'T RELEASE PROPERLY WHICH CAUSED THE LEFT FRONT BRAKE AND ROTOR TO WEAR. AFTER THE CONSUMER PICKED THE VEHICLE UP AND STARTED DRIVING, SHE HEARD THE NEW BRAKES GRINDING. THE CONSUMER CONTACTED THE DEALER AGAIN AND WAS TOLD AFTER MARKET PARTS HAD BEEN INSTALLED ON HER VEHICLE. CONSUMER STATED SHE SPECIFICALLY REQUESTED ORIGINAL GM PARTS BE PUT ON THE VEHICLE. THE DEALER ALSO INFORMED THE CONSUMER THE ENGINE BLOCK HALVES AND REAR SHOCKS WERE LEAKING OIL. *JB

CADILLAC, 2003, SEVILLE [XXX] . APRIL 11, DRIVING IN ARIZONA WHEN THE AUTOMOBILE AUTOMATICALLY BEGAN TO SURGE FORWARD, INCREASING SPEED UP TO 90 MPH. BRAKES WERE IMMEDIATELY APPLIED, AND WHILE CONSTANTLY APPLYING THE BRAKES, THE VEHICLE WOULD NOT SLOW DOWN. FINALLY, EXIT THE INTERSTATE AND SHIFTED THE VEHICLE INTO PARK. CADILLAC DEALER FINDINGS: FOUND CENTER PIN FOR THROTTLE BUTTERFLY STICKING WHEN WARMED CAUSING VEHICLE THROTTLE PLATE TO STICK OPEN WHICH MAY CAUSE THROTTLE TO STICK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR