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2002 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2002 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 62 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports2 fire reports13 injury reports

What owners actually said

176 reports
97,450 miles · Nov 12, 2006
Seat BeltsCrashInjury

MY SEAT BELTS DID NOT ACTIVATE WHEN WE SUFFERED A REAR END COLLISION WE PURCHASED NEW ONES, AND THEN WAS TOLD THEY ONLY ACTIVATE WHEN BRAKE PEDAL IS DEPRESSED AT SPEEDS OF OVER 25 MPH. THIS INFO. IS NOT IN ANY MANUAL NEITHER CADILLAC OR FORD(WHICH I ALSO HAVE)*JB

NHTSA ODI #10173235

51,537 miles · Oct 12, 2006
Visibility

I HAVE REPLACED ALL 4 WINDOW REGULATORS ON THE CAR. THEY FAIL AND THE WINDOW FALLS DOWN! WHEN THIS HAPPENS IT IS VERY LOUD AND DISTRACTING. IN A DRIVING RAIN IT ALMOST LED TO AN ACCIDENT! THE CAR HAS 56,000 MILE ON IT. *NM

NHTSA ODI #10170641

17,400 miles · Aug 19, 2006
Electrical SystemEngine And Engine Cooling

2002 DEVILLE STALLS AT LOW SPEED WITHOUT WARNING. LOSS OF STEERING AND HARD BRAKING. *JB

NHTSA ODI #10166009

30,779 miles · Aug 17, 2006
Engine And Engine Cooling

MY HUSBAND AND I PURCHASED A 2002 CADILLAC DEVILLE OCTOBER 14, 2001. ON APRIL 25, 2003 WITH 11,059 MILES ON THE ODOMETER THE CAR STALLED WHILE DRIVING AND WE WERE ABLE TO PULL OVER TO THE CURB TO ALLOW THE TRAFFIC TO GO BY. WE WERE ABLE TO RESTART THE CAR AND PROCEED TO THE DEALERSHIP WHERE THEY REPLACED TWO SENSORS UNDER THE WA…

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MY HUSBAND AND I PURCHASED A 2002 CADILLAC DEVILLE OCTOBER 14, 2001. ON APRIL 25, 2003 WITH 11,059 MILES ON THE ODOMETER THE CAR STALLED WHILE DRIVING AND WE WERE ABLE TO PULL OVER TO THE CURB TO ALLOW THE TRAFFIC TO GO BY. WE WERE ABLE TO RESTART THE CAR AND PROCEED TO THE DEALERSHIP WHERE THEY REPLACED TWO SENSORS UNDER THE WARRANTY. ON JULY 28, 2006 WITH 30,779 MILES ON THE ODOMETER IT STALLED AGAIN AT A TRAFFIC SIGNAL. AFTER TRYING FOR SOMETIME THE CAR WAS RESTARTED AND WE TOOK IT TO THE DEALER WHERE THEY REPLACED THESE SAME TWO SENSORS AT A COST OF $468.65 TO US. I AM 82 AND MY HUSBAND IS 85 AND WE FEEL THIS IS A DANGEROUS SITUATION TO BE DRIVING AND HAVE THE CAR STALL IN HEAVY TRAFFIC WITH PERHAPS AN ACCIDENT AS A RESULT. WE ARE ALMOST AFRAID TO DRIVE THE CAR NOT KNOWING IF THIS WILL HAPPEN AGAIN, ESPECIALLY ON A FREEWAY. OUR SON TOLD US OF A FRIEND'S FATHER WHO HAD THIS SAME THING HAPPEN TO HIM THREE TIMES ON HIS CADILLAC LIKE OURS. WE WONDER IF THIS IS A DEFECT THAT SHOULD BE LOOKED AT ON ALL OF THIS MODEL AND YEAR OF CADILLAC. *NM

NHTSA ODI #10165765

35,744 miles · Jul 3, 2006
Engine And Engine Cooling

DT*: THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE ENGINE SUDDENLY STALLED. THERE WERE NO SYMPTOMS BEFORE THE INCIDENT. AFTER THE INCIDENT OCCURRED THE ENGINE WORK PROPERLY. AN INDEPENDENT MECHANIC REPLACED THE CRANK SENSORS TO REPAIR THE ENGINE. UPDATED 7/25/2006 - THE CONSUMER HAS THE FAULTY SENSOR IN HIS POSSESSIO…

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DT*: THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE ENGINE SUDDENLY STALLED. THERE WERE NO SYMPTOMS BEFORE THE INCIDENT. AFTER THE INCIDENT OCCURRED THE ENGINE WORK PROPERLY. AN INDEPENDENT MECHANIC REPLACED THE CRANK SENSORS TO REPAIR THE ENGINE. UPDATED 7/25/2006 - THE CONSUMER HAS THE FAULTY SENSOR IN HIS POSSESSION. *NM

NHTSA ODI #10161270

Mileage unknown · Jun 20, 2006
Air Bags

UPON START UP 2002 DEVILLE COMPUTER CHECK OF THE AIR BAG SYSTEM DOES NOT CLEAR. *TS *JB

NHTSA ODI #10161549

Mileage unknown · Apr 17, 2006
Electrical System

LTR FM CONSUMER (FL) RE HIS 2002 DTS CADILLAC DEVILLE, BATTERY LEAKED AND ATE A HOLE IN THE FLOOR, FEEL LEAKING BATTERIES SHOULD BE RECALLED. *TS THE BATTERY IN THIS MODEL AND YEAR AUTOMOBILE IS LOCATED UNDER THE REAR SEAT AND IS NOT ACCESSIBLE FOR CHECKING BY THE OWNER. *NM

NHTSA ODI #10156238

32,000 miles · Apr 2, 2006
Power TrainSteeringVehicle Speed ControlCrash

A 2002 CADILLAC DEVILLE DHS 4-DOOR SEDAN WAS ORIGINALLY PARKED HEAD-FIRST INTO A PARKING SPACE. WHEN THE DRIVER STARTED THE IGNITION, STEPPED ON THE BRAKE AND THEN PUT THE VEHICLE INTO THE REVERSE GEAR "R", SLOWLY AND PARTIALLY RELEASING THE BRAKE, THE VEHICLE MOVED BACK NORMALLY AS EXPECTED. AFTER ABOUT 15 FEET, THE DRIVER TU…

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A 2002 CADILLAC DEVILLE DHS 4-DOOR SEDAN WAS ORIGINALLY PARKED HEAD-FIRST INTO A PARKING SPACE. WHEN THE DRIVER STARTED THE IGNITION, STEPPED ON THE BRAKE AND THEN PUT THE VEHICLE INTO THE REVERSE GEAR "R", SLOWLY AND PARTIALLY RELEASING THE BRAKE, THE VEHICLE MOVED BACK NORMALLY AS EXPECTED. AFTER ABOUT 15 FEET, THE DRIVER TURNED THE STEERING WHEEL TO THE RIGHT TO MANEUVER THE VEHICLE INTO POSITION TO LEAVE THE PARKING LOT. AT THAT MOMENT, THE ENGINE UNEXPECTEDLY REVVED UP, THE BRAKES FAILED, THE VEHICLE ACCELERATED IN THE REVERSE DIRECTION, THE STEERING MECHANISM FAILED (DRIVER'S ACTIONS ON THE STEERING WHEEL HAD NO IMPACTS ON THE ACTUAL MOTIONS OF THE FRONT WHEELS), AND A SIGNIFICANT "CLANKING" NOISE (AS IF SOME MAJOR COMPONENTS IN AND AROUND THE ENGINE COMPARTMENT AREA HAD BEEN BROKEN) WAS CLEARLY NOTICEABLE. THE VEHICLE CAME TO A STOP AFTER SCRATCHING THE SIDE OF ANOTHER PARKED 4-DOOR SEDAN AND SUBSEQUENTLY HITTING A SIGN POST ABOUT 35 FEET FROM ITS ORIGINAL POSITION. THE VEHICLE COULD BE SEEN WITH ITS ENGINE COMPARTMENT LOWERED AND THE FENDERS "RESTED" ON AND TOUCHING THE FRONT WHEELS, AS IF THE FRONT AXLE HAD BROKEN. LOOSE BEARINGS / NUTS COULD BE FOUND IN THE VICINITY OF THE VEHICLE. THE VEHICLE BECAME INOPERABLE. *NM

NHTSA ODI #10154368

25,000 miles · Feb 27, 2006
Tires

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE GOING 70 MPH THE VEHICLE STARTED TO WOBBLE AND A NOISE COULD BE HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS PULLED INTO A REST AREA. THE CONTACT GOT OUT OF THE VEHICLE TO CHECK THE TIRES AND NOTICED A KNOT ON THE LEFT REAR TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UPON…

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DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE GOING 70 MPH THE VEHICLE STARTED TO WOBBLE AND A NOISE COULD BE HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS PULLED INTO A REST AREA. THE CONTACT GOT OUT OF THE VEHICLE TO CHECK THE TIRES AND NOTICED A KNOT ON THE LEFT REAR TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UPON INSPECTION THE PROBLEM WAS FOUND TO BE THE TREAD HAD SEPARATED FROM ALL FOUR TIRES. THE TIRES WERE REPLACED, THE MANUFACTURER HAS BEEN ALERTED. UPDATED 4/14/2006 - *NM

NHTSA ODI #10151292

32,015 miles · Nov 30, 2005
Engine And Engine Cooling

DT: THE CONTACT STATED THE VEHICLE BURNED OIL EXCESSIVELY. HE HAD TO ADD A QUART OF OIL EVERY 750 MILES. TOOK THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES. THE DEALERSHIP REPLACED THE PISTON RINGS ON APRIL 4, 2005. AFTER THE PISTON RING REPLACEMENT THERE WAS A REDUCTION IN OIL CONSUMPTION. T TWO SERVICE BULLETINS 1358091 A…

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DT: THE CONTACT STATED THE VEHICLE BURNED OIL EXCESSIVELY. HE HAD TO ADD A QUART OF OIL EVERY 750 MILES. TOOK THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES. THE DEALERSHIP REPLACED THE PISTON RINGS ON APRIL 4, 2005. AFTER THE PISTON RING REPLACEMENT THERE WAS A REDUCTION IN OIL CONSUMPTION. T TWO SERVICE BULLETINS 1358091 AND 1396266. THE BULLETINS STATED OIL SHOULD ONLY HAVE TO BE ADDED AFTER EVERY 2,000 MILES. THE VEHICLE IS STILL UNDER WARRANTY. THE CONTACT SPECIFICALLY FOUND MANY COMPLAINTS ON THE SAME TYPE OF VEHICLE. *AK

NHTSA ODI #10144007

Official recalls

5

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

03V238000 · Fuel System, Gasoline:storage:tank Assembly

Jul 1, 2003

ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.

Consequence & remedy

Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

02V227000 · Seat Belts:front:retractor

Sep 5, 2002

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Consequence & remedy

Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

02V067000 · Steering:gear Box (other Than Rack And Pinion)

Mar 6, 2002

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

Consequence & remedy

Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.

Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.