2002 Cadillac Deville

I AM THE SECOND OWNER OF THIS VEHICLE. I PURCHASED THIS VEHICLE DIRECTLY FROM MY LOCAL CADILLAC DEALERSHIP WHERE THE FIRST OWNER PURCHASED THE VEHICLE. I WAS TOLD THAT THE VEHICLE HAD A CLEAN SERVICE HISTORY AND THAT IT WAS THOROUGHLY LOOKED OVER. WITHIN THE ONE AND A HALF YEARS I OWN THE VEHICLE I REPLACED BOTH FRONT WHEEL BEARINGS, AND HAVE HAD THREE WINDOW REGULATORS REPLACED. I CONTACTED CADILLAC CORPORATE AND WAS TOLD I WOULD HAVE TO PAY A DIAGNOSTIC FEE TO THE DEALERSHIP TO FIND OUT IF THE WINDOWS ARE DEFECTIVE. AFTER SEEING AT LEAST SIX COMPLAINTS REGISTERED WITH THE NTSB AND FINDING OUT THAT THE DEALERS IN MY IMMEDIATE AREA KEEP THE WINDOW REGULATORS ROUTINELY STOCKED TELLS ME THAT THERE IS IN FACT A DEFECT. WHY A DIAGNOSTIC FEE AND WHY NOT AN HONEST ATTEMPT TO REMEDY THE DEFECT WITH THE CUSTOMERS THAT HAVE REMAINED LOYAL TO GM OVER THE YEARS? I'M SORRY BUT THIS TYPE OF TREATMENT WILL MAKE ME THINK TWICE ABOUT WHAT BRAND OF VEHICLES MY FAMILY & I PURCHASE IN THE FUTURE. *TR

2002 DEVILLE BOUGHT IS USED WITH 46,000 MILES AFTER DRIVING IT 1,500 MILES I NOTICED IT USED 3 QUARTS OF OIL. EVERYONE I ASK SAYS IT IS EXCESSIVE AND I AGREE I CAN NOT GET THIS TAKEN CARE OF ON MY OWN AND I OWE TOO MUCH MONEY ON THE CAR TO GET RID OF IT. CADILLAC SHOULD FIX THIS PROBLEM I HAVE TALKED TO OTHER INDIVIDUALS AND THEY HAD THE SAME PROBLEM WITH ONE CAR HAVING BLOWN THE ENGINE. HE NOW DRIVES A TOYOTA AVALON. *TR

FOR YEARS I HAVE BEEN FRUSTRATED BY THE LACK OF REAR ILLUMINATION OF GM VEHICLES DURING RAIN OR FOG DRIVING CONDITIONS. DRIVERS SEEM TO THINK THAT THEY DO NOT NEED TO TURN ON HEADLIGHTS BECAUSE THEY HAVE DAYTIME RUNNING LIGHTS. THEY PROBABLY DO NOT REALIZE THAT THE DRL'S ONLY ILLUMINATE THE FRONT OF THEIR VEHICLE. GM SHOULD INFORM DRIVERS THAT WHEN HEADLIGHTS ARE REQUIRED, DAYTIME RUNNING LIGHTS DO NOT SUFFICE. *TR

1. NO WARNING. 2. EXCESSIVE OIL CONSUMPTION. CADILLAC IS AWARE OF THIS ISSUE AND NEEDS TO ISSUE A RECALL BEFORE ONE OF THEIR ENGINES USES ALL THE OIL, OVER HEATS, CAUSING A FIRE THAT KILLS SOMEONE. THIS ISSUE IS ALL OVER TSB FORUMS 3. BEYOND ADDING 5QTS OF OIL BETWEEN SCHEDULED OIL CHANGES NOTHING. I CANNOT AFFORD THE $5000 ENGINE REBUILD FOR THEIR MISTAKE. *TR

1. NO WARNING 2. ENGINE WILL STALL FOR NO REASON AT ANY SPEED. COULD CAUSE VEHICLE TO WRECK RESULTING IN DEATH. HAS HAPPENED NUMEROUS TIMES WITH THE LOSS OF ALL POWER HAS RESULTED IN RUNNING THROUGH STOPLIGHTS AND SIGNS BECAUSE COULD NOT BRAKE PROPERLY. 3. TOOK TO DEALER FOR DIANO STATED CRANKSHAFT SENSOR NEEDED TO BE REPLACED. HAVE REPLACED TWICE NOW. *TR

TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHEN HE PARKS HIS VEHICLE, THE STEERING COLUMN SPORADICALLY LOCKS AND BECOMES EXTREMELY DIFFICULT TO UNLOCK. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE MAY BE CAUSED BY A PIN IN THE STEERING COLUMN, THE IGNITION, AND THE CYLINDER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED IMMEDIATELY AFTERWARDS. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 69,343. UPDATED 02/12/08. *LJ THE FRONT DOORS WOULD NOT OPEN

TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A VIBRATION COMING FROM THE STEERING COLUMN. AS THE SPEED INCREASED, THE VIBRATION WORSENED AND THE STEERING WHEEL WOBBLED. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES AND THEY IDENTIFIED THE FAILURE, BUT DID NOT OFFER A SOLUTION. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 49,000.

TIRE MONITOR REPORTING ERRONEOUS & INACCURATE READINGS. TOOK THE CAR IN FOR SERVICE TO ROTATE TIRES. DROVE HOME ON THE WAY TIRE MONITOR FLASHES "SERVICE TIRE MONITOR". CHECKED WITH DEALER CAR NOT COVERED BY WARRANTY NOTHING DONE. INACCURATE TIRE PRESSURE READINGS CAUSED OVERFILL ON THE WRONG TIRE AND A GOOD READING ON A TIRE THAT WAS LOW. *TR