2002 Cadillac Deville

DT: THE CONTACT STATED THE DASHBOARD LIGHTS KEPT GOING OUT. THE VEHICLE HAD TO BE RESTARTED FOR THE LIGHTS TO COME BACK ON. TWO SEPARATE DEALERSHIPS INSPECTED THE VEHICLE FOR THIS DEFECT SINCE MAY 27, 2005. HE CONTACTED CADILLAC, BUT THE DEALERSHIP COULD NOT DIAGNOSE THE PROBLEM. THE DEALERSHIP REPLACED THE DASH CLUSTER TWO OR THREE TIMES. IT WORKED FOR A WHILE, AND THEN IT WENT OUT AGAIN. THIS HAS BEEN HAPPENING SINCE PURCHASE OF THE VEHICLE. *AK

1. (A) MY CADILLAC (DHS-2002) OPERATES IN A DANGEROUS AND DEFECTIVE MANNER THAT COULD CAUSE ACCIDENTS. I HAVE HAD THE VEHICLE SERVICED NO LESS THAN 16 TIMES TO FIX EQUIPMENT FAILURES, INCLUDING THOSE WHICH COULD BE MAJOR SAFETY ISSUES, TO NO AVAIL. (B) THE AIRBAG WARNING LIGHT HAS COME ON TWO SEPARATE OCCASIONS, THOUGH THE BAG NEVER DEPLOYED. (C) THE VEHICLE SUDDENLY STALLED WHEN MAKING TURNS. 2. (A) MY VEHICLE CONTAINS "AUTOMATIC RAIN SENSORS" FOR ITS WINDSHIELD WIPERS. THE WIPERS COME ON VIOLENTLY (HIGHEST LEVEL), EVEN WHEN NOT TURNED ON, AND THOUGH IT IS NOT RAINING. THE DANGER IS SUDDEN DISTRACTION, WHICH COULD EASILY CAUSE AN ACCIDENT WHEN MERGING WITH TRAFFIC AND IN OTHER DANGEROUS DRIVING SITUATIONS. THEY ALSO COME ON SUDDENLY WHEN PASSING RADIO TOWERS. THE DATE SET FORTH BELOW IS THE FIRST INCIDENT; IT CONTINUES TO HAPPEN. (B) THE AIRBAG WARNING LIGHT CREATES FEAR IN THE DRIVER, AS WE ARE UNSURE AS TO IF AND WHEN THE AIRBAG WILL DEPLOY. IF IT WHERE TO DEPLOY ERRONEOUSLY WHILE WE WERE DRIVING, THE RESULTS COULD BE CATASTROPHIC. (C) ON TWO OCCASIONS, WHILE MAKING TURNS IN TRAFFIC, THE VEHICLE STALLED, WHICH COULD HAVE LED TO A SERIOUS ACCIDENT. 3. (A) I HAVE RETURNED THE VEHICLE TO MY DEALER FOR SERVICE ON NUMEROUS OCCASIONS. NO PARTS HAVE BEEN REPLACED, NOR HAS ANY REPAIR BEEN EFFECTED. IT APPEARS THAT THIS IS A SYSTEMIC ISSUE, AND I SUSPECT THAT IT AFFECTS ALL CADILLACS SIMILARLY EQUIPPED. (B) THE AIRBAGS WHERE REPLACED ON TWO OCCASIONS WHICH HAS, AS LEAST TEMPORARILY, SOLVED THE PROBLEM. (C) ON TWO OCCASIONS, SENSORS WERE REPLACED WHICH WHERE ALLEGEDLY THE CAUSE OF THE PROBLEM (LAST TIME THIS OCCURRED WAS 5/25/05) THE FOREGOING REPRESENT CRITICAL ELECTRONIC SYSTEM FAILURES THAT COULD RESULT IN FATAL ACCIDENTS. THE INABILITY OF GM TO RESOLVE THE AUTOMATIC WIPER ISSUE, TOGETHER WITH MULTIPLE REPAIRS OF OTHER SENSORS THAT CAUSED MAJOR SYSTEM FAILURES REQUIRES INVESTIGATION INTO THE SAFETY OF THIS VEHICLE.

CAR WILL NOT START/CRANK. 7,200 MILES ON ODOMETER! DASH LIGHTS/GAUGES INTERMITTENT, NO ACCESSORIES AT ALL. HAD TO HAVE TOWED TO MY HOME AREA. LATER IN EVENING, MANUALLY PUSHED VEHICLE TO FRONT OF MY HOME, TRIED TO START USING SPARE NO. 2 KEY THEN VALET KEY. NO RESPONSE. TRIED ACCESSORIES AGAIN WHILE IGNITION ON - TRIED OPENING SUNROOF - NO RESPONSE BUT THEN CAR STARTED AND DECK LID POPPED OPEN!*JB

CONSUMER COMPLAINING ABOUT THE DESIGN OF THE ACCELERATOR PEDAL BEING CLOSE TO THE BRAKE PEDAL. MR THE CONSUMER STATES THAT IT CAUSES ADDITIONAL SECONDS TO GET HIS FOOT ON THE BRAKE PEDAL FROM THE ACCELERATOR PEDAL. THE CONSUMER ALSO STATES THAT THE SAME MANEUVER HAPPENS WHEN HIS RIGHT FOOT HITS THE END OF THE SIDE VERTICAL PANEL. SCC WHEN LOOKING IN THE REAR VIEW MIRROR, CONSUMER CAN ONLY SEE ONE QUARTER OF THE BOTTOM HORIZONTAL VIEW. ON A SUNNY DAY, THE ILLUMINATED NUMBERS ON THE DASH ARE NOT VISIBLE AND REQUIRES REPEATED GLANCES TO OBTAIN AN ACCURATE READING. THE PASSENGER DOOR HANDLE IS DIFFICULT TO REACH FOR CLOSING ONCE IT HAS BEEN OPENED. *JG