I AM VERY CONCERNED ABOUT THE HEADLIGHTS GOING OUT ON MY 1998 CADELLAC DEVELLE. THE PASSENGER SIDE LENS BLEW OFF THE CAR AND WENT FLYING. THE HEADLIGHT WENT OUT. I STOPED TO SEE WHAT HAD HAPPEN - SAW NO LENS ON THE ONE SIDE. CHECKED THE OTHER SIDE AND THE LENS WAS READY TO FALL OFF. I HAD NOT LIGHTS ON ONE SIDE AND IF I HAD NO…
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I AM VERY CONCERNED ABOUT THE HEADLIGHTS GOING OUT ON MY 1998 CADELLAC DEVELLE. THE PASSENGER SIDE LENS BLEW OFF THE CAR AND WENT FLYING. THE HEADLIGHT WENT OUT. I STOPED TO SEE WHAT HAD HAPPEN - SAW NO LENS ON THE ONE SIDE. CHECKED THE OTHER SIDE AND THE LENS WAS READY TO FALL OFF. I HAD NOT LIGHTS ON ONE SIDE AND IF I HAD NOT WIRED THE OTHER LENS IN PLACE IT WOULD HAVE BLEW OFF AND I WOULD HAVE HAD NO HEADLIGHTS. CONTACED THE DEALER AND WAS TOLD THEY ARE AWARE OF THIS PROBLEM BUT SUGGESTED I CONTACT THE 800#. THEY REFUSED TO DO ANYTHING ABOUT THE PROBLEM STATING IT WAS OUT OF WARRENTY. RESEARCHING THE PROBLEM I AM FINDING THEIR HAS BEEN SEVERAL COMPLANTS HAVING THE SAME PROBLEM. I BELEIVE AN INVESTIGATION IS IN ORDER. THIS IS VERY UNSAFE FOR THE DRIVE AND A PROJECTILE COULD DO A GREAT DEAL OF HARM TO A PERSON BEING STRUCK BUT THE FLYING LENS. THE SAD PART IS YOU CAN NOT EVEN BUY A LENS. TH E DEALER WILL ONLY SELL YOU A COMPLETE ASSEMBLY AT $240. HOW WOULD ONE KNOW IF THE NEW ASM WILL NOT DO THE SAME?
NHTSA ODI #10007758
Mileage unknown · Oct 9, 2002
Exterior Lighting
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE HEADLIGHTS LENS WILL FALL OFF CAUSING A DISTRACTING TO CONSUMER VIEW. DEALER NOTIFIED MR
NHTSA ODI #8020494
Mileage unknown · Apr 9, 2002
Exterior Lighting
DRIVER'S SIDE HEADLIGHT COVER FELL OFF WHILE DRIVING THE VEHICLE. *AK *YD
NHTSA ODI #8007084
Mileage unknown · Mar 28, 2002
Exterior Lighting
THE DRIVER SIDE HEADLIGHT, THE LICENSE CONTINUOUSLY FALLS OFF, AND THE BULB FALLS OUT. TOOK TO DEALER. PROBLEM NOT REMEDY AS OF YET. NLM *TS
NHTSA ODI #8006605
Mileage unknown · Jan 22, 2002
Exterior Lighting
CONSUMER STATES THAT COVER FOR LEFT AND RIGHT HEADLIGHT ASSEMBLIES HAS DISCONNECTED AND FELL OFF OF VEHICLE. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK THE SERVICE MANAGER TOLD CONSUMER THAT HE HAD SEEN THIS PROBLEM ON SEVERAL CARS OF THIS MAKE AND MODEL. *YD
NHTSA ODI #8002527
Mileage unknown · Jul 24, 2001
Exterior Lighting
CONSUMER STATES HEADLIGHT LENSES HAVE A CHRONIC PROBLEM OF FALLING OUT LEAVING THE HEADLIGHT BULBS AND REFLECTOR EXPOSED TO THE ELEMENTS. *JB
NHTSA ODI #560861
Mileage unknown · Jul 10, 2001
Exterior Lighting
CONSUMER WAS DRIVING AT APPROXIMATELY 70 MPH ,HEARD LOUD NOISE WHEN LEFT FRONT HEADLAMP COVER ASSEMBLY CAME LOOSE AND FLEW OFF, HITTING THE LEFT SIDE VIEW MIRROR, BOUNCED OVER, CRACKING WINDSHIELD AND STRIKING WINDSHIELD WIPER. CONSUMER WENT TO DEALER, AND WAS TOLD IT WAS COMMON PROBLEM. ALSO, SPOKE TO OTHER CONSUMERS WHO HAD …
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CONSUMER WAS DRIVING AT APPROXIMATELY 70 MPH ,HEARD LOUD NOISE WHEN LEFT FRONT HEADLAMP COVER ASSEMBLY CAME LOOSE AND FLEW OFF, HITTING THE LEFT SIDE VIEW MIRROR, BOUNCED OVER, CRACKING WINDSHIELD AND STRIKING WINDSHIELD WIPER. CONSUMER WENT TO DEALER, AND WAS TOLD IT WAS COMMON PROBLEM. ALSO, SPOKE TO OTHER CONSUMERS WHO HAD SAME DEFECT. *AK *SLC
NHTSA ODI #892336
Mileage unknown · Jun 2, 2001
Electrical SystemEquipmentExterior LightingFire
THE AIR CONDITIONING WAS TOO COLD ON PASSSENGER SIDE - CLOSED VENTS - WHEN COMFORTABLE THEY WERE OPENED ONLY TO FIND THAT THERE WAS NOW HOT AIR COMING OUT. THE NEXT SERIES OF EVENTS TOOK PLACE IN A VERY SHORT AMOUNT OF TIME. THE CONTROL FOR THE HEADLIGHTS WAS DIMMING TO OFF THEN GOING ON, THE AIR CONDITIONING STOPPED WORKING, …
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THE AIR CONDITIONING WAS TOO COLD ON PASSSENGER SIDE - CLOSED VENTS - WHEN COMFORTABLE THEY WERE OPENED ONLY TO FIND THAT THERE WAS NOW HOT AIR COMING OUT. THE NEXT SERIES OF EVENTS TOOK PLACE IN A VERY SHORT AMOUNT OF TIME. THE CONTROL FOR THE HEADLIGHTS WAS DIMMING TO OFF THEN GOING ON, THE AIR CONDITIONING STOPPED WORKING, THE INSTRUMENT PANEL DIGITAL DISPLAY WENT OUT LEAVING NO INDICATION AS TO SPEED. THE PASSENGER NOTICED A GLOW IN THE DOOR PANEL, THIS GLOW WAS A FIRE. I PULLED ON TO THE SHOULDER AND WE GOT OUT. I CALLED *11 INDIANA TOLL ROAD FOR ASSISTANCE AND THE FIRE WAS EXTINGUSTED IN A MATTER OF MINUTES. THE CAR IS NOW AT THE DEALER IN OAK LAWN IL. AND GENERAL MOTORS IS INVESTGATING THE INCIDENT.
NHTSA ODI #746283
Mileage unknown · Feb 18, 2001
Exterior Lighting
HEADLIGHT LENSES HAVE FALLEN OUT OF BOTH HEADLIGHTS OF THE SUBJECT VEHICLE. THE LEFT HEADLIGHT ASSEMBLY WAS REPLACED BY MY DEALER, NEAL NORTON CADILLAC, AT MY EXPENSE. WHE THE RIGH LENSE FAILED, THE FAILURE WAS IDENTIFIED BEFORE THE LENS WAS LOST, AND I REATTACHED THE LENSE USING LIQUID NAILS ADHESIVE. THIS REPAIR HAS WORKED …
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HEADLIGHT LENSES HAVE FALLEN OUT OF BOTH HEADLIGHTS OF THE SUBJECT VEHICLE. THE LEFT HEADLIGHT ASSEMBLY WAS REPLACED BY MY DEALER, NEAL NORTON CADILLAC, AT MY EXPENSE. WHE THE RIGH LENSE FAILED, THE FAILURE WAS IDENTIFIED BEFORE THE LENS WAS LOST, AND I REATTACHED THE LENSE USING LIQUID NAILS ADHESIVE. THIS REPAIR HAS WORKED THUS FAR, BUT I AM CONCERNED THAT THE LENSE WILL FALL OUT AGAIN. NEITHER MY DEALER, NOR CADILLAC ACKNOWLEDGE THIS TO BE A MANUFACTURING QUALITY AND RELIABILITY ISSUE. THEY HAVE BOTH ARGUED THE HEADLIGHT LENSES ARE TRIM. TO THE CONTRARY, I CONSIDER THE LENSES TO BE AN IMPORTANT ELEMENT IN THE SAFETY OF MY VEHICLE. IF I WERE TO DRIVE THE VEHICLE WITHOUT THE LENSES IN PLACE, I BELIEVE THE HEADLIGHTS WOULD SOON FAIL. THIS WOULD MOST LIKELY HAPPEN WHEN THE VEHICLE WAS BEING DRIVE, ENDANGERING BOTH THOSE WITHIN THE VEHICLE AND OTHERS NEAR THE VEHICLE. I SEE AT LEAST ONE OTHER SUCH FAILURE REPORTED IN YOUR PROBLEM LIST FOR THIS MAKE, MODEL AND YEAR VEHICLE. I BELIEVE THAT AS THE AGE OF THIS FLEET OF VEHICLES INCREASES, YOU WILL SEE MORE SUCH FAILURE AND THAT IT IS ONLY A MATTER OF TIME BEFORE THIS FAILURE RESULTS IN AN INJURY OF DEATH. I BELIEVE A FULL INVESTIGATION IS NEEDED, AND I BELIEVE THAT SUCH AN INVESTIGATION WILL FIND THAT A RECALL IS IN ORDER. I WILL BE HAPPY TO DISCUSS THIS SERIOUS SAFETY PROBLEM IN MORE DETAIL WITH YOUR ORGANIZATION.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THE SIDE IMPACT SENSOR MODULES HAVE QUALITY PROBLEMS THAT CAN CAUSE AN INADVERTENT DEPLOYMENT OF THE DRIVER OR PASSENGER SIDE IMPACT AIR BAGS. THESE SIDE AIR BAGS DEPLOY WITH LESS FORCE THAN A FRONTAL AIR BAG AND ARE DESIGNED TO MINIMIZE THE RISK OF SERIOUS INJURY.
Consequence & remedy
Consequence: HOWEVER, AN OCCUPANT CAN RECEIVE SOME INJURY FROM A DEPLOYMENT.
Remedy: DEALERS WILL REPLACE THE DRIVER AND PASSENGER SIDE IMPACT SENSING MODULES. IF THE VEHICLE HAS HAD THE SIDE AIR BAGS TEMPORARILY DISCONECTED, THE TEMPORARY DISCONNECT WILL BE REMOVED BEFORE REPLACING THE SIDE IMPACT SENSING MODULES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES WERE BUILT WITH HOOD HINGE PIVOT BOLTS WHICH CAN BREAK DUE TO AN IMPROPER HEAT TREAT CONDITION. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 219, "WINDSHIELD ZONE INTRUSION." A BROKEN BOLT CAN CAUSE EITHER THE CORNER OF THE HOOD NEAR THE WINDSHIELD TO RAISE, OR ONE SIDE OF THE HOOD TO BE UNSTABLE WHEN OPENED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE HOOD COULD BE PUSHED BACK THROUGH THE WINDSHIELD GLASS POSSIBLY INJURING THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL REPLACE THE HOOD HINGE PIVOT BOLTS.
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSES AND LIMOUSINES. THE CANISTER PURGE EVAPORATIVE EMISSIONS HARNESS ON THESE VEHICLES WAS MISROUTED.
Consequence & remedy
Consequence: THE HARNESS COULD INTERFERE WITH THE CRUISE CONTROL AND THROTTLE LINKAGE PREVENTING RETURN TO A CLOSED THROTTLE.
Remedy: DEALERS WILL INSPECT THE VEHICLE FOR PROPER ROUTING OF THE HARNESS, CORRECT AS NECESSARY, AND INSTALL A PLASTIC TIE STRAP TO THE HARNESS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
EA00004 · Inadvertent Of Side Impact Air Bag
Opened Feb 15, 2000 · Closed Sep 28, 2000
Status: closed (inferred from source dates) · Air Bags:side/window
There is no summary currently available
PE99061 · Inadvertent Deployment Of Side Air Bag
Opened Sep 27, 1999 · Closed Feb 15, 2000
Status: closed (inferred from source dates) · Air Bags:side/window
THIS SIDE IMPACT AIR BAG CAN INADVERTENTLY DEPLOY DUE TO A NUMBER OF ROOT CAUSED INCLUDING: ERRONEOUS ACCELERATION INPUTS OR FALSE ACTIVATION OF THE AIR BAG DEPLOYMENT ALGORITHM DUE TO AN ELECTRICAL MALFUNCTION IN THE SENSING AND DIAGNOSTIC MODULE (SDM); FALSE ACTIVATION RESULTING FROM AN ELECTRICAL SHORT IN THE SDM WIRING HARNESS; AND FALSE ACCELERATION INPUTS RESULTING FROM IMPROPER SDM INSTALLATION.IN EACH CASE, IT IS POSSIBLE FOR THE INADVERTENT DEPLOYMENT TO OCCUR WITHOUT WARNING.THE SCOPE OF THE ENGINEERING ANALYSIS IS EXPANDED TO INCLUDE MY 1997 DEVILLE VEHICLES.ODI HAS IDENTIFIED 253 REPORTS ALLEGING INADVERTENT DEPLOYMENT OF A SIDE IMPACT AIR BAG ON 1997-1999 CADILLAC DEVILLE VEHICLES.GM HAS MADE 8 MODIFICATIONS IN THE MANUFACTURING OR DESIGN OF THE SIDE IMPACT SYSTEM IN THE SUBJECT VEHICLES SOME OF WHICH ARE FOCUSED ON REDUCING THE POTENTIAL FOR AN ELECTRICAL SHORT.INADVERTENT DEPLOYMENT OF A SIDE IMPACT AIR BAG CAN RESULT IN UNWARRANTED INJURIES TO OCCUPANTS AND PRESENTS THE POTENTIAL FOR LOSS OF VEHICLE CONTOL. AN ENGINEERING ANALYSIS IS WARRANTED TO DETERMINE IF A POTENTIAL SAFETY DEFECT EXISTS.
1998 Cadillac Deville Problems, Complaints & Recalls | Skip That Year