HEADLIGHT LENS CAME OFF WHILE DRIVING. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT PASSENGER'S SIDE LENS WAS REPLACE DUE TO A RECALL A YEAR AGO. BUT, DRIVER'S SIDE WAS NOT ON RECALL. *AK THERE ARE TWO OCCURRENCES OF THE HEADLIGHT LENS COMING OFF THE VEHICLE. FIRST HAPPENED ON…
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HEADLIGHT LENS CAME OFF WHILE DRIVING. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT PASSENGER'S SIDE LENS WAS REPLACE DUE TO A RECALL A YEAR AGO. BUT, DRIVER'S SIDE WAS NOT ON RECALL. *AK THERE ARE TWO OCCURRENCES OF THE HEADLIGHT LENS COMING OFF THE VEHICLE. FIRST HAPPENED ON THE DRIVER SIDE THEN THE SECOND ON THE PASSENGER SIDE. INSURANCE COMPANY PAID FOR THE REPAIR OF THE FIRST FAILURE OF THE HEADLIGHT LENS, BUT NOT ON THE SECOND INCIDENT BECAUSE IT WAS SAID THAT IT WAS A FACTORY FAILURE. *LA
NHTSA ODI #10061205
105,000 miles · Feb 6, 2004
Exterior Lighting
WHILE DRIVING AT 30 MPH LENS ON DRIVER'S SIDE HEADLAMP CAME OFF AND HIT THE WINDSHIELD. *AK
NHTSA ODI #10057689
Mileage unknown · Jan 31, 2004
Exterior Lighting
TWO DAYS BEFORE CHRISTMAS OF 2003 I NOTICED THE CLEAR PLASTIC OUTSIDE SHIELD TO MY DRIVER'S SIDE HEADLIGHT ASSEMBLY WAS MISSING, IT JUST FELL OFF. NOW THIS COVER IS PART OF A SEALED HEADLIGHT ASSEMBLY TO PROTECT THE LIGHT BULBS FROM THE WEATHER ELEMENTS SO THAT THEY WILL NOT BURN OUT. THIS PART IS SUPPOSE TO BE PERMANENTLY GLUE …
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TWO DAYS BEFORE CHRISTMAS OF 2003 I NOTICED THE CLEAR PLASTIC OUTSIDE SHIELD TO MY DRIVER'S SIDE HEADLIGHT ASSEMBLY WAS MISSING, IT JUST FELL OFF. NOW THIS COVER IS PART OF A SEALED HEADLIGHT ASSEMBLY TO PROTECT THE LIGHT BULBS FROM THE WEATHER ELEMENTS SO THAT THEY WILL NOT BURN OUT. THIS PART IS SUPPOSE TO BE PERMANENTLY GLUE TOGETHER BUT APPARENTLY IT WASN'T, SO I CHECKED THE OTHER SIDE AND IT WAS LOOSE AND IT FELL OFF IN MY HAND. I DROVE TO MY LOCAL CADILLAC DEALER TO ASK THEM ABOUT THIS PROBLEM AND TO SEE IF THEY HAD NEW SHIELDS. THE PARTS MANAGER PROCEEDED TO TELL ME THAT THE HEADLIGHT ASSEMBLY IS ONE PIECE AND HE TOLD ME THAT THEY KEEP THEM IN STOCK BECAUSE THEY HAVE PROBLEMS WITH THEM ALL THE TIME. THE COST OF THESE HEADLIGHT ASSEMBLIES ARE $250.00 A PIECE FOR A PART THAT SHOULD LAST A LIFE TIME UNLESS DAMAGED IN AN ACCIDENT. I ASKED HIM IF THERE WAS SOME KIND OF RECALL AND HE SAID NO. MY CONCERN ABOUT THIS WHOLE THING IS WHEN THE WEATHER ELEMENTS HIT MY HEADLIGHT BULB IT BLEW IT OUT. IF I WOULDN'T HAVE NOTICE MY OTHER COVER WAS LOOSE I WOULD HAVE LOST ALL LIGHTING AND MAY HAVE BEEN INVOLVED IN A MAJOR ACCIDENT. I WENT TO AN AUTO WRECKER AND BOUGHT A USED HEADLIGHT ASSEMBLY FOR $160.00 AND I HAVE THE OTHER COVER BUNGEE STRAPPED ON. I CONTACTED GM BY E-MAIL SEVERAL WEEKS AGO ABOUT THIS PROBLEM AND THEY NEVER RESPONDED TO MY E-MAIL AND I KNOW THEY GOT IT. I THINK THEY ARE TRYING TO BLOW ME OFF SO THAT NOTHING COMES OF THIS, SO I HOPE SOMEONE WILL REVIEW THIS PROBLEM AND HELP ME AND OTHERS WHO HAVE HAD THIS PROBLEM BUT NEVER SAID ANYTHING ABOUT IT. THANK YOU FOR YOUR HELP CLIFF DILLING DDTASERVICESINC@EPOHI.COM *JB
NHTSA ODI #10056236
53,633 miles · Sep 12, 2003
Exterior Lighting
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE HEADLIGHTS LENS WILL FALL OFF, CAUSING A DISTRACTING TO CONSUMER VIEW. DEALER NOTIFIED. *AK *TS
NHTSA ODI #10032274
Mileage unknown · Aug 7, 2003
Exterior Lighting
WHILE DRIVING, THE RIGHT HEADLIGHT LENS FELL OFF. ABOUT A WEEK LATER, THE LEFT HEADLIGHT LENS OFF. THE DEALER STATED THE GLUE HAD DETERIORATED DUE TO AGE. *AK *CB *JB
NHTSA ODI #10027074
Mileage unknown · Jul 18, 2003
Exterior Lighting
LEFT LENS FELL OFF OF VEHICLE. *MR WHILE IN MOTION, THE RIGHT HEAD LIGHT LENS HAD FALLEN OFF. ON ANOTHER OCCASION, THE LEFT LENS HAD FALLEN OFF AS WELL. THE DEALER STATED THERE WAS A PROBLEM WITH THE GLUE NOT HOLDING THE LENSES. *SCC *JB
NHTSA ODI #10030051
77,800 miles · Jul 10, 2003
Exterior Lighting
BOTH LENSES HAVE DETACHED FROM THE HEADLIGHTS. AS A RESULT, THE HEADLIGHTS BLEW OUT. *AK THE RIGHT HEADLIGHT LENS HAD FALLEN OUT ONTO THE HIGHWAY. THE RAIN STRUCK THE UNPROTECTED HEADLIGHT AND CAUSED IT TO BURN OUT. THE LEFT LENS WAS ALSO LOOSE BUT DID NOT FALL OUT. THE DEALER STATED THIS WAS A COMMON PROBLEM. *SCC …
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BOTH LENSES HAVE DETACHED FROM THE HEADLIGHTS. AS A RESULT, THE HEADLIGHTS BLEW OUT. *AK THE RIGHT HEADLIGHT LENS HAD FALLEN OUT ONTO THE HIGHWAY. THE RAIN STRUCK THE UNPROTECTED HEADLIGHT AND CAUSED IT TO BURN OUT. THE LEFT LENS WAS ALSO LOOSE BUT DID NOT FALL OUT. THE DEALER STATED THIS WAS A COMMON PROBLEM. *SCC *JB
NHTSA ODI #10024628
33,000 miles · Jul 3, 2003
Exterior Lighting
THE HEAD LIGHT LENS FELL OFF UNKNOWINGLY, WHICH RESULTED IN THE BULB BLOWING OUT. THE HEAD LIGHT LENS WAS REPLACED AT NO COST TO THE CONSUMER.*JB *CB *JB
NHTSA ODI #10019483
42,000 miles · Mar 11, 2003
Exterior Lighting
BOTH HEADLIGHT LENS CAME OFF. WAS TOLD BY DEALER THE LENS COULD NOT BE REPLACED BY ITSELF SO HAD TO PURCHASE AND INSTALL 2 SEALED HEADLIGHT UNITS. COST OF OVER $600. DEALER PICKED UP HALF THE COST. CAR HAD ONLY 40,000 MILES. I CALLED CADILLAC CUSTOMER SERVICE AND ALL THEY SAID THEY COULD DO WAS TO CONTACT THE DEALER WHICH I…
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BOTH HEADLIGHT LENS CAME OFF. WAS TOLD BY DEALER THE LENS COULD NOT BE REPLACED BY ITSELF SO HAD TO PURCHASE AND INSTALL 2 SEALED HEADLIGHT UNITS. COST OF OVER $600. DEALER PICKED UP HALF THE COST. CAR HAD ONLY 40,000 MILES. I CALLED CADILLAC CUSTOMER SERVICE AND ALL THEY SAID THEY COULD DO WAS TO CONTACT THE DEALER WHICH I HAD ALREADY WORKED WITH. DEALER FEELS THERE SHOULD BE A RECALL ON THE HEADLIGHTS BECAUSE 'WE REPLACE A LOT OF THESE ON '97 & 98' DEVILLES, GRAND AM'S, AND OTHER SIMILAR PRODUCTS. THESE ARE SEALED UNITS JUST LIKE ANY OTHER SEALED UNIT THAT SHOULD BE COVERED UNDER WARRANTY (ORIGINAL OR EXTENDED). IT'S CONSIDERED TRIM WHICH IS NOT RIGHT. WHAT MAKES A SEALED HEADLAMP ANY LESS IMPORTANT THAN ANY OTHER SEALED UNIT ON THE CAR? CERTAINLY ITS LOCATION SHOULD NOT. IT'S JUST PLAIN A DEFECT IN MANUFACTURING AND CADILLAC SHOULD FACE IT AND MAKE IT RIGHT.*JB
NHTSA ODI #10010320
Mileage unknown · Feb 25, 2003
Exterior Lighting
MY HEADLIGHT LENS BLEW OFF THE CAR AND HIT THE WINSHEILD. SINCE IT WAS RAINING AND SNOWING THIS CAUSED MY HEADLIGHT TO GO OUT. I STOPPED TO SEE WHAT HAPPENED AND SAW THE LENS WAS NOT ATTACHED TO THE ASM. IN CHECKING THE OTHER HEADLIGHT I FOUND IT TO WAS READY TO COME OFF. THE OTHER HEAD LIGHT WAS VERY LOOSE. THE DEALER HAD …
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MY HEADLIGHT LENS BLEW OFF THE CAR AND HIT THE WINSHEILD. SINCE IT WAS RAINING AND SNOWING THIS CAUSED MY HEADLIGHT TO GO OUT. I STOPPED TO SEE WHAT HAPPENED AND SAW THE LENS WAS NOT ATTACHED TO THE ASM. IN CHECKING THE OTHER HEADLIGHT I FOUND IT TO WAS READY TO COME OFF. THE OTHER HEAD LIGHT WAS VERY LOOSE. THE DEALER HAD STATED THIS WAS A PROBLEM ON 1998 CADILLACS BUT STATE IT WAS NOT COVERED UNDER WARRENTY. CALLED THE 800 # AND WAS TOLD THE SAME THING. IN CHECKING I FOUND MANY COMPLAINTS AND ONE STATED THE POSITION CADILLAC IS TAKING IS THAT THE LENS IS A TRIM ITEM. IF THIS WAS FACT THEN THE LENS SHOULD BE SOLD AS A SEPERATE TRIM ITEM. THE FACT IS IT CAN NOT AND IS SOLD AS A ASSEMBLY WHICH COST $245 EACH. THIS IS A SERIOUS SAFRY HAZARD FOR THE DRIVER AND ANYONE WHO COULD BE HIT BY THE LENS. I FEEL THIS SCAM SHOULD BE INVESTIGATED AND WOULD LIKE AN EXPLANATION AS TO WHY THIS WAS NOT A RECALL ITEM WITH SO MANY SAFTEY COMPAINTS. I ALSO FOUND THIS HAS BEEN A PROBLEM SINCE 1998 -1999. *JB
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THE SIDE IMPACT SENSOR MODULES HAVE QUALITY PROBLEMS THAT CAN CAUSE AN INADVERTENT DEPLOYMENT OF THE DRIVER OR PASSENGER SIDE IMPACT AIR BAGS. THESE SIDE AIR BAGS DEPLOY WITH LESS FORCE THAN A FRONTAL AIR BAG AND ARE DESIGNED TO MINIMIZE THE RISK OF SERIOUS INJURY.
Consequence & remedy
Consequence: HOWEVER, AN OCCUPANT CAN RECEIVE SOME INJURY FROM A DEPLOYMENT.
Remedy: DEALERS WILL REPLACE THE DRIVER AND PASSENGER SIDE IMPACT SENSING MODULES. IF THE VEHICLE HAS HAD THE SIDE AIR BAGS TEMPORARILY DISCONECTED, THE TEMPORARY DISCONNECT WILL BE REMOVED BEFORE REPLACING THE SIDE IMPACT SENSING MODULES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES WERE BUILT WITH HOOD HINGE PIVOT BOLTS WHICH CAN BREAK DUE TO AN IMPROPER HEAT TREAT CONDITION. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 219, "WINDSHIELD ZONE INTRUSION." A BROKEN BOLT CAN CAUSE EITHER THE CORNER OF THE HOOD NEAR THE WINDSHIELD TO RAISE, OR ONE SIDE OF THE HOOD TO BE UNSTABLE WHEN OPENED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE HOOD COULD BE PUSHED BACK THROUGH THE WINDSHIELD GLASS POSSIBLY INJURING THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL REPLACE THE HOOD HINGE PIVOT BOLTS.
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSES AND LIMOUSINES. THE CANISTER PURGE EVAPORATIVE EMISSIONS HARNESS ON THESE VEHICLES WAS MISROUTED.
Consequence & remedy
Consequence: THE HARNESS COULD INTERFERE WITH THE CRUISE CONTROL AND THROTTLE LINKAGE PREVENTING RETURN TO A CLOSED THROTTLE.
Remedy: DEALERS WILL INSPECT THE VEHICLE FOR PROPER ROUTING OF THE HARNESS, CORRECT AS NECESSARY, AND INSTALL A PLASTIC TIE STRAP TO THE HARNESS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
EA00004 · Inadvertent Of Side Impact Air Bag
Opened Feb 15, 2000 · Closed Sep 28, 2000
Status: closed (inferred from source dates) · Air Bags:side/window
There is no summary currently available
PE99061 · Inadvertent Deployment Of Side Air Bag
Opened Sep 27, 1999 · Closed Feb 15, 2000
Status: closed (inferred from source dates) · Air Bags:side/window
THIS SIDE IMPACT AIR BAG CAN INADVERTENTLY DEPLOY DUE TO A NUMBER OF ROOT CAUSED INCLUDING: ERRONEOUS ACCELERATION INPUTS OR FALSE ACTIVATION OF THE AIR BAG DEPLOYMENT ALGORITHM DUE TO AN ELECTRICAL MALFUNCTION IN THE SENSING AND DIAGNOSTIC MODULE (SDM); FALSE ACTIVATION RESULTING FROM AN ELECTRICAL SHORT IN THE SDM WIRING HARNESS; AND FALSE ACCELERATION INPUTS RESULTING FROM IMPROPER SDM INSTALLATION.IN EACH CASE, IT IS POSSIBLE FOR THE INADVERTENT DEPLOYMENT TO OCCUR WITHOUT WARNING.THE SCOPE OF THE ENGINEERING ANALYSIS IS EXPANDED TO INCLUDE MY 1997 DEVILLE VEHICLES.ODI HAS IDENTIFIED 253 REPORTS ALLEGING INADVERTENT DEPLOYMENT OF A SIDE IMPACT AIR BAG ON 1997-1999 CADILLAC DEVILLE VEHICLES.GM HAS MADE 8 MODIFICATIONS IN THE MANUFACTURING OR DESIGN OF THE SIDE IMPACT SYSTEM IN THE SUBJECT VEHICLES SOME OF WHICH ARE FOCUSED ON REDUCING THE POTENTIAL FOR AN ELECTRICAL SHORT.INADVERTENT DEPLOYMENT OF A SIDE IMPACT AIR BAG CAN RESULT IN UNWARRANTED INJURIES TO OCCUPANTS AND PRESENTS THE POTENTIAL FOR LOSS OF VEHICLE CONTOL. AN ENGINEERING ANALYSIS IS WARRANTED TO DETERMINE IF A POTENTIAL SAFETY DEFECT EXISTS.
1998 Cadillac Deville Problems, Complaints & Recalls | Skip That Year
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