Illustration245/45R17 CONTINENTAL EXTREME TIRE WORN NEAR THE SIDE WALL TO THE PLY WITH THE CENTER TREAD BEING OK ON BOTH FRONT TIRES.
2014 Cadillac Cts
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Cadillac Cts do not stand out strongly from the model-year median of 101.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cts years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
180–25K
1925–50K
1850–75K
2275–100K
3100–150K
3150K+
83 reports with mileage · 63 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports4 injury reports
What owners actually said
146 reportsThe contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the rear wheels. The vehicle was taken to the dealer and diagnosed with metal shavings inside the rear differential. The contact was informed that the rear differential needed to be replaced…
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The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the rear wheels. The vehicle was taken to the dealer and diagnosed with metal shavings inside the rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,500.
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at various speeds, an abnormally loud grinding sound was coming from the rear end of the vehicle. The vehicle was initially taken to an independent mechanic and the contact was informed of a fault with the rear differential. The mechanic referred the con…
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The contact owns a 2014 Cadillac CTS. The contact stated that while driving at various speeds, an abnormally loud grinding sound was coming from the rear end of the vehicle. The vehicle was initially taken to an independent mechanic and the contact was informed of a fault with the rear differential. The mechanic referred the contact to the dealer for assistance. Once at the dealer, it was confirmed that the rear differential had experienced internal grinding and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
2014 CTS 3.6 Differential was replaced in 2019 under manufactures warranty. Les than 50k miles later the differential has gone out again. The dealer will not honor the previous install and wants to charge me close to $6k to fix. This is a known problem with every model because they all have the same differential. GM will onl…
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2014 CTS 3.6 Differential was replaced in 2019 under manufactures warranty. Les than 50k miles later the differential has gone out again. The dealer will not honor the previous install and wants to charge me close to $6k to fix. This is a known problem with every model because they all have the same differential. GM will only honor the turbo version of the 2014 CTS with the same defective rear end. This can be very dangerous if the rear end locks while driving at any speed. GM is putting my family and others on the road by ignoring a known issue. I am calling out Putnam Cadillac in Berlingame Ca. taking a blind eye to a known issue.
Rear differential has gone bad. Hundreds, if not thousands of these vehicles have had this issue. Nothing is being done! It’s a shame that us CTS owners are stuck with these problems.
The rear differential is making a howling noise. The CTS V sport was recalled but not the regular CTS. Many other customers have made compliant on different websites. I am hoping to have the recall done so I don’t have to spend money on the car. It will be an expensive fix.
The contact owns a 2014 Cadillac CTS. The contact stated while driving at approximately 50 MPH, a loud grinding sound came from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the rear tires needed to be replaced. The c…
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The contact owns a 2014 Cadillac CTS. The contact stated while driving at approximately 50 MPH, a loud grinding sound came from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the rear tires needed to be replaced. The contact had both rear tires replaced; however, the loud grinding noise recurred and was also heard a sound when starting the vehicle, shifting into drive(D) and slowly accelerating. The contact took the vehicle back to the same dealer who determined that the rear differential needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.
Rear Differential is failing, making a loud grinding, howling, screeching sound. Cadillac has already recalled rear diff on same year CTS-V (some models), but not for this or other CTS models, but finding replacement parts is almost impossible because a LOT of people are having the exact same failure.
Differential is going bad and it’s only got 60k miles on it and if the wheels lock up that is bad. And I can’t find the part nowhere.
2014 CTS with 53,000 miles. Loud whining noise started in rear of vehicle. Went to the shop and was told that the rear differential is bad. Technician stated that this is a known widespread problem with this model Cadillac. He also stated that there are no parts available and has 9 other customers waiting for the manufacturer to…
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2014 CTS with 53,000 miles. Loud whining noise started in rear of vehicle. Went to the shop and was told that the rear differential is bad. Technician stated that this is a known widespread problem with this model Cadillac. He also stated that there are no parts available and has 9 other customers waiting for the manufacturer to supply the part. He is being told by GM that it could be up to 6 months wait for the parts. Why is there not a recall. I hope that nobody gets seriously injured due to the faulty parts!
Official recalls
618V595000 · Seats:front Assembly:seat Heater/cooler
Sep 7, 2018
General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Consequence & remedy
Consequence: In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.
14V614000 · Electrical System
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
14V446000 · Seats
Jul 23, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Consequence & remedy
Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
14V394000 · Electrical System:ignition
Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
14V338000 · Power Train:automatic Transmission
Jun 19, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
Consequence & remedy
Consequence: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.
14V253000 · Visibility:windshield Wiper/washer:motor; Visibility:windshield Wiper/washer:switch/wiring
May 15, 2014
General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.
Consequence & remedy
Consequence: An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Additional source detail variants (2)
Visibility:windshield Wiper/washer:motor
General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.
Consequence: An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Visibility:windshield Wiper/washer:switch/wiring
General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.
Consequence: An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.