2014 Cadillac Cts

TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT, CAUSING HIS HEAD TO MAKE CONTACT WITH THE DASHBOARD. AFTER THE CRASH, ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, AND KNEES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

7/15 OIL CHANGE AND TIRE ROTATION (AFTER ROTATION, CAR WAS PULLING TO THE RIGHT) MENTIONED MOLD/MILDEW SMELL AND IN TAKE PERSONNEL SET UP AN APPOINTMENT TO ADDRESS BOTH ROTATION AND AC SMELL FOR 7/27 7/27 - 8/7 RE-WORKED THE ROTATION PROBLEM ADDRESSED THE AC SMELL ISSUESAID IT WOULD TAKE A FEW WEEKS TO GET THE SMELL OUT (IT DID NOT) 8/25 -8/27 ADDRESSED AC SMELL ISSUE AGAIN AND SERVICE DEPARTMENT SAID IT WAS FIXED (IT WAS NOT) 9/3 - 9/16 CAR STILL HAD AC MOLD SMELL PRESENT REPLACED EVAPORATOR CORE AND SAID CAR WAS SMELL FREE IT WAS NOT! IT EMITTED ODOR THE DAY THAT I DROVE IT OUT OF THE SERVICE DEPARTMENT. 9/21, CALLED SENIOR ADVISOR, ON LINE AND I REQUESTED FIRST SENIOR ADVISOR HANDLING MY CASE CALL ME BACK BY THE END OF THIS WEEK WITH A RESOLUTION TO THE ON-GOING MOLD PROBLEM. THIS ADVISOR STILL ASKED THAT I CALL BACK IF INITIAL ADVISOR IF SHE DOES NOT GET BACK WITH ME. TOLD HER THAT WAS UNACCEPTABLE BECAUSE I BELIEVE THE PROBLEM NOW RESTS WITH GM CADILLAC DIVISION. EMPHASIZED MEDICAL REASONS FOR BREATHING IN MOLD/MILDEW FROM THE SYSTEM WHICH COULD LEAD TO DIRE CONSEQUENCES TO ME, PERSONALLY, AS WELL AS OTHERS WHO ARE EXPERIENCING THE SAME ODOR. 9/23 CALLED CORPORATE RATHER THAN CUSTOMER SERVICE NUMBER AND SPOKE TO A PERSON WHO SUPPOSEDLY WAS ABOVE THE LEVEL OF SENIOR ADVISOR. . SHE SAID THAT GM HAS A PROTOCOL THAT WAS BEING FOLLOWED BY THE SENIOR ADVISOR HANDLING MY CASE AND SHE WOULD GET BACK WITH ME AND FOLLOW THE GM PROTOCOL WHICH HAS NOT BEEN EXPLAINED TO ME AND I CANT FIND THEIR PROTOCOL ON LINE. I HAVE ASKED FOR A FULL GM VEHICLE REFUND BECAUSE THEY CANNOT FIX THE PROBLEM. I BELIEVE THAT GM KNOWS THEY HAVE A PROBLEM AND ARE CHOOSING "BANDAID" METHODS THAT DO NOT RESOLVE THE MOLD/MILDEW PROBLEM THUS ENDANGERING THE WELL BEING OF THEIR COMPANY'S VEHICLE OWNERS. NOT RIGHT ON MANY LEVELS!

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILIZER CONTROL WARNING INDICATOR ILLUMINATED AS A MESSAGE DISPLAYED 'REDUCE ENGINE CAPACITY'. THERE WAS A REDUCTION IN THE ENGINE POWER AND THE VEHICLE THEN STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TURNED CAR ON AFTER PARKING AT A LOT. REVERSED TO EXIT AND THEN SUDDENLY, A WARNING LIGHT CAME ON STATING "POWER STEERING. DRIVE CAREFULLY". POWER STEERING WENT OFF ENTIRELY. IT WAS EXTREMELY HARD TO MOVE THE STEERING WHEEL. COULD BARELY GET CAR BACK INTO PARKING SPOT. TURNED ENGINE OFF TWICE BUT THE STEERING DID NOT CORRECT SELF. AFTER ENGINE WAS OFF FOR 10MINUTES WAITING FOR TOW TRUCK, THE POWER STEERING CAME BACK ON.

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THE INGINTION SWITCH HAD ISSUES TURNING ON WHILE THE VEHICLE WAS IN PARK. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 23,962.

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

2014 CADDY CTS PIRELLI P7 RUN FLAT 255/35/R19 TIRES TRAVELING SOUTH I95 HEADING BACK TO NY FROM CT. TEMP 37 DEGREES CLEAR SKIES. 55-60 MPH. HIT SLIGHT ROAD IMPERFECTION NOT POT HOLE. RF TIRE BLOWS OUT. THIRD TIME THIS HAS HAPPENED.1ST TIME LF TIRE 4600 MILES 3 MON OLD . 2ND TIME @9600 MILES NJ RF AND RR TIRES BOTH BLOW OUT 4 TIRES 10000 MILES . ALL MINOR ROAD IMPERFECTIONS SPEED @55-65 MPH .COST @ $ 500.00 PER TIRE OUT OF POCKET COST. TIME WASTED AT DEALER . WAGE LOSE MISSING WORK. $2000.00 PLUS. EACH TIME DEALER STATES ROAD HAZARD NOT GM PROBLEM. FIRST TIRE GONE, SAVED TIRES 2/3/AND 4. *TR