The contact owns a 2014 Cadillac CTS. The contact stated while driving at approximately 50 MPH, a loud grinding sound came from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the rear tires needed to be replaced. The c…
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The contact owns a 2014 Cadillac CTS. The contact stated while driving at approximately 50 MPH, a loud grinding sound came from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the rear tires needed to be replaced. The contact had both rear tires replaced; however, the loud grinding noise recurred and was also heard a sound when starting the vehicle, shifting into drive(D) and slowly accelerating. The contact took the vehicle back to the same dealer who determined that the rear differential needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.
NHTSA ODI #11502217
Mileage unknown · Jan 8, 2023
Power Train
Rear Differential is failing, making a loud grinding, howling, screeching sound. Cadillac has already recalled rear diff on same year CTS-V (some models), but not for this or other CTS models, but finding replacement parts is almost impossible because a LOT of people are having the exact same failure.
NHTSA ODI #11500719
Mileage unknown · Dec 13, 2022
Power Train
Differential is going bad and it’s only got 60k miles on it and if the wheels lock up that is bad. And I can’t find the part nowhere.
NHTSA ODI #11497326
Mileage unknown · Dec 7, 2022
Power Train
2014 CTS with 53,000 miles. Loud whining noise started in rear of vehicle. Went to the shop and was told that the rear differential is bad. Technician stated that this is a known widespread problem with this model Cadillac. He also stated that there are no parts available and has 9 other customers waiting for the manufacturer to…
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2014 CTS with 53,000 miles. Loud whining noise started in rear of vehicle. Went to the shop and was told that the rear differential is bad. Technician stated that this is a known widespread problem with this model Cadillac. He also stated that there are no parts available and has 9 other customers waiting for the manufacturer to supply the part. He is being told by GM that it could be up to 6 months wait for the parts. Why is there not a recall. I hope that nobody gets seriously injured due to the faulty parts!
NHTSA ODI #11496370
Mileage unknown · Dec 2, 2022
Power Train
The rear differential failing at very low mileage on the 2014 and others models and years using the same part is a very common issue. The CTSV model was recalled and not the cts models. Even though it’s the same part but just one single different number in the part number. This is very offsetting being that it’s a costly part an…
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The rear differential failing at very low mileage on the 2014 and others models and years using the same part is a very common issue. The CTSV model was recalled and not the cts models. Even though it’s the same part but just one single different number in the part number. This is very offsetting being that it’s a costly part and requires costly replacement. It almost always can never be repaired but only replaced. Cadillac has recognized that it’s an issue but only recalled the CTS vsport models. Even though it’s the same exact part. My car isn’t able the be driven due to this due to high demand of the part making it very difficult to find. The part number is 84110751.
NHTSA ODI #11495860
Mileage unknown · Nov 22, 2022
Power Train
I have 75,000 miles on a 2014 Cadillac and the rear differential is bad, they have recalled this same differential on the same year of vehicle but only if it was in the turbo model. What's the difference? same part, same thing is wrong.
NHTSA ODI #11494517
Mileage unknown · Nov 11, 2022
Power TrainSuspensionUnknown Or Other
Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recal…
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Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.
NHTSA ODI #11493168
Mileage unknown · Nov 3, 2022
Power Train
General Motor's design oversights irreversibly damaged the rear differential carrier of my 2014 Cadillac CTS4 around 75,000 to 80,000 miles. Unfortunately, there is no prior indication of the rear differential carrier assembly leaking fluid or damaging the bearing. Only after the problem occurs, the rear differential assembly st…
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General Motor's design oversights irreversibly damaged the rear differential carrier of my 2014 Cadillac CTS4 around 75,000 to 80,000 miles. Unfortunately, there is no prior indication of the rear differential carrier assembly leaking fluid or damaging the bearing. Only after the problem occurs, the rear differential assembly starts to make a whining sound that can be heard in the cabin of the vehicle. Unfortunately, the whining sound is a clear indicator that the rear differential assembly is damaged irreversibly. The lack of differential fluid in rear differential carrier assembly can lead to a catastrophic failures. The complete failure of the rear differential assembly would result in internal gears seizing up and locking of the rear wheels. Likewise, there is no prior indicators of when the rear wheels will seize up. On highways speeds, this problem can create dangerous and even life threating conditions to the occupants of the vehicle as well as the other motorists sharing the road.
NHTSA ODI #11492119
Mileage unknown · Oct 19, 2022
Power Train
• Rear Differential is malfunctioning and is making a loud roaring,grinding noise. Is available for inspection. • Safety concern is no warning lamps notify you of malfunction and if differential goes out while driving wheels can lock up and increase the chance of a crash, And is a danger to passengers as well. • Called Dealer a…
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• Rear Differential is malfunctioning and is making a loud roaring,grinding noise. Is available for inspection. • Safety concern is no warning lamps notify you of malfunction and if differential goes out while driving wheels can lock up and increase the chance of a crash, And is a danger to passengers as well. • Called Dealer and was told part was discontinued probably because they know it is a bad part. Was told to rebuild or find a used part from junkyard. 2 independent service centers confirmed differential is malfunctioning. • No warning lamps to notify you , loud roaring,grinding noise can be heard .
NHTSA ODI #11490081
Mileage unknown · Oct 16, 2022
Power Train
POWER TRAIN | DIFFERENTIAL | REAR AXLE BLOWN | ROLL PINS FRACTURED YES = INSPECTION AVAILABLE YES = Safety of family and friends lives were at risk at any moment the differential decides to cease up. LOCAL CADILLAC DEALERSHIP INSPECTED + INDEPENDENT MECHANIC INSPECTED NO WARNING LAMPS PRIOR TO DIFFERENTIAL MALFUNCTIONING …
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POWER TRAIN | DIFFERENTIAL | REAR AXLE BLOWN | ROLL PINS FRACTURED YES = INSPECTION AVAILABLE YES = Safety of family and friends lives were at risk at any moment the differential decides to cease up. LOCAL CADILLAC DEALERSHIP INSPECTED + INDEPENDENT MECHANIC INSPECTED NO WARNING LAMPS PRIOR TO DIFFERENTIAL MALFUNCTIONING + ROARING NOISE AFTER MALFUNCTION SERVICE ENGINE + SERVICE STABILTRAC + TRACTION CONTROL LIGHT EMITTED. CAUSE = GM CADILLAC SAFETY FRAUD + DEFECTIVE DIFFERENTIAL Thousands of complaints online. GM is only recalling the CTS-V series and no other CTS when its clear and evident that all CTS's 2014-2015 DIFFERENTIALS ARE DEFECTIVE. OWNERS ARE LEFT WITH NO OPTIONS AND VEHICLE OF NO VALUE = COMPLETE LOSS DUE TO GM STOPPING PRODUCTION OF DIFFERENTIAL & PROVIDING NO RECALL. THERE ARE NO DIFFERENTIALS IN THE USA TO REPAIR VEHICLE. EVEN CTS-V TIER THAT IS RECALLED ARE GETTING NO HELP & GM TURNS A BLIND EYE THIS IS CRIMINAL | NO RECALL | NO EQUIVALENT VEHICLE OFFERED FOR TRANSPORTATION COMPLETE LOSS OF INVESTMENT | UPSIDE DOWN ON FINANCES | HARDSHIPS CTS WAS RATED WITH A 5-STAR SAFETY RATING = COMPLETE FRAUD ITS A MAJOR SAFETY VIOLATION AND RISK TO CTS OWNER'S / FAMILIES AS WELL AS ANYONE ON THE ROAD THATS NEAR A CTS WHEN DIFFERENTIAL GOES BAD WITH NO PRIOR WARNINGS. AT THIS POINT OWNERS HAVE BEEN WAITING YEARS FOR A SOLUTION THAT GM WILL NOT PROVIDE. WHICH IN MY EYES IS CRIMINAL AND KNOWING ABOUT HOW SEVERE THIS ISSUE IS AND DOING NOTHING TO SHOW THEY CARE FOR THEIR CONSUMERS. GM / CADILLAC SHOULD BE INVESTIGATED ON THIS ISSUE IMMEDIATELY WITH AN IMMEDIATE SOLUTION | LIVES ARE AT RISK. ALSO WHOMEVER DETERMINED THAT THE VEHICLE HAS A 5-STAR SAFETY LABEL. PEOPLE HAVE DIED DUE TO THIS DIFFERENTIAL GOING BAD AT HIGH SPEEDS. AND THE PROBLEM IS LISTED EVERYWHERE ONLINE BY ALL TIER LEVEL 2014-15 CTS OWNERS. NOT ONLY ARE OWNERS ROBBED THEIR LIFE IS PUT AT RISK OF DEATH PLUS THE LOSS OF TRANSPORTATION = LOSS OF JOB = DOWNWARD SPIRAL.
General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Consequence & remedy
Consequence: In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Consequence & remedy
Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
Consequence & remedy
Consequence: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.
General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.
Consequence & remedy
Consequence: An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Additional source detail variants (2)
Visibility:windshield Wiper/washer:motor
General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.
Consequence: An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Visibility:windshield Wiper/washer:switch/wiring
General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.
Consequence: An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 Cadillac Cts Problems, Complaints & Recalls | Skip That Year