2009 Cadillac Cts

WHILE DRIVING ON THE INTERSTATE, DURING A VIOLENT RAIN STORM, MY CARS CHECK ENGINE LIGHT WENT ON AND THE DIC MESSAGE "REDUCED ENGINE POWER MESSAGE CAME ON" WHICH IMMEDIATELY LIMITED THE TO APPROX. 2500 RPM. THIS ACTION CREATED A TOTALLY UNSAFE DRIVING SITUATION. THE REDUCED POWER SLOWED THE CAR IMMEDIATELY, IN HEAVY TRAFFIC, IN A HEAVY RAIN STORM , WITH LOW VISIBILITY. LUCKY FOR MYSELF AND MY WIFE, I WAS ABLE TO AVOID CREATING A SERIES OF COLLISIONS AND TRAVERSED ACROSS THREE LANES OF TRAFFIC TO THE SIDE OF THE ROAD. BY IMMEDIATELY REDUCING THE ENGINE POWER CREATED A VERY DANGEROUS SCENARIO THAT SHOULD NEVER, UNDER ANY CIRCUMSTANCE BE CREATED. *TR

THE CHECK ENGINE LIGHT ILLUMINATED AND DEALER DIAGNOSED PROBLEM CODE AS P0008 PERTAINING TO THE TIMING CHAIN. I WAS THEN TOLD THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED FOR A COST OF APPROXIMATELY $2200. VEHICLE IS WELL-CARED FOR AND HAS 83,800 MILES ON IT. ACCORDING TO OTHER COMPLAINTS MADE TO NHTSA, A NUMBER OF PEOPLE HAVE EXPERIENCED PREMATURE TIMING CHAIN WEAR WITH THIS MAKE/MODEL. I CALLED GM TO INQUIRE ABOUT A SPECIAL COVERAGE ADJUSTMENT BULLETIN, ISSUED 11/5/12, #11340C, PERTAINING TO 2009 CADILLAC CTS AND OTHER VEHICLES WITH PREMATURE TIMING CHAIN WEAR. EVEN THOUGH MY VEHICLE IS EXPERIENCING THIS EXACT ISSUE AND PRESUMABLY WOULD BE INCLUDED IN THE SPECIAL COVERAGE ADJUSTMENT (WHICH EXTENDED THE WARRANTY FOR AFFECTED VEHICLES TO 10 YEARS/120,000 MILES FOR THIS ISSUE AND REQUIRES DEALERS TO REPLACE THE CHAIN WITHOUT THE CUSTOMER PAYING FOR IT), GM TOLD ME THAT MY VEHICLE WAS NOT ELIGIBLE AS ONLY "SOME" VEHICLES WERE INCLUDED AND APPARENTLY MY VIN# WAS NOT ONE OF THEM. IF MY VEHICLE IS EXPERIENCING THE EXACT ISSUE THAT NECESSITATED THE SPECIAL COVERAGE ADJUSTMENT, THEN WHY AM I NOT GIVEN THE BENEFIT OF THE COVERAGE? INSTEAD, I AM FORCED TO PAY OUT OF POCKET FOR A KNOWN PREMATURE WEAR ISSUE? WHY DOESN'T THE SPECIAL COVERAGE ADJUSTMENT APPLY TO ALL 2009 CADILLAC CTS VEHICLES, NOT MERELY "SOME"? *TR

I PURCHASED A CADILLAC CTS AND THE TIMING CHAIN IS OUT. THE ENGINE LIGHT CAME ON AND I BROUGHT THE VEHICLE TO AN AUTHORIZED DEALER AND WAS TOLD THAT THIS WAS OUT. I HAVE GOOGLED THIS MODEL AND HAVE FOUND OTHERS TO HAVE HAD THE SAME PROBLEM. WHY HAVEN'T SOMEONE HELD THIS COMPANY RESPONSIBLE FOR PLACING A KNOW FAULT PART INTO THEIR VEHICLE. I WILL NEVER PURCHASE ANOTHER CADILLAC AND I WILL INFORM MY CIRCLE OF FRIENDS ABOUT THE SERVICE AND LACK OF CARE. THIS WAS MY SECOND CADILLAC AND MY LAST. *TR

WHILE DRIVING CAR JUMPS OUT OF GEAR CAUSING RAPID DECELERATION, LOSS OF TRACTION CONTROL, STABILITY CONTROL, POWER STEERING, AND BRAKES. WHEN THIS HAPPENS THE INSTRUMENT CLUSTER LOOSES ANY INDICATION OF GEAR SELECTION, AND CAR MUST BE SHUT OFF AND RESTARTED SEVERAL TIMES TO REGAIN CONTROLS ONCE PARKED. GM/CADILLAC IS AWARE OF THE ISSUE SINCE THEY HAVE A TSB RELATING TO THE FAULT CODE, BUT NO RECALL, EVEN THOUGH THIS IS A SEVERE SAFETY CONCERN. IT HAS HAPPENED SEVERAL TIMES AT MULTIPLE SPEEDS HIGHEST OF WHICH WAS ABOUT 45-50 SO FAR. HAVE HAD INTO SHOP 4 TIMES. THEY HAVE REPLACED A DETENT, WHICH DID NOT FIX THE PROBLEM, AND INTERNAL MODE SWITCH TWICE WITHIN APPROX. 2-3 WEEKS APART NEITHER TIME HAS FIXED THE ISSUE. NOW THEY ARE WANTING TO REPLACE THE TRANSMISSION CONTROL MODULE, WHICH I HAVE NOT HAD DONE YET SINCE I AM NOT CONFIDENT IN THEIR ABILITY TO CORRECT THE ISSUE AND THE COST IS WELL OVER A $1000. CURRENTLY LOOKING INTO LEGAL RECOURSE, SINCE I HAVE A VEHICLE THAT IS PRETTY MUCH A LEMON AND NOT SAFE TO DRIVE MY CHILDREN IN. CADILLAC HAS REFUSED TO GRANT A GOODWILL REPAIR EVEN THOUGH THE ISSUE WAS ADDRESSED 3 TIMES UNDER THE CPO WARRANTY. I HAVE BEEN LOOKING ONLINE AND HAVE SEEN SEVERAL RECALLS FOR SIMILAR ISSUES BUT DIFFERENT MODEL YEARS. NOT SURE HOW RAPID DECELERATION, LOSS OF POWER STEERING AND BRAKING DOES NOT QUALIFY AS A RECALL NECESSITY. *TR

WHILE DRIVING I HEARD A LOUD NOISE FROM UNDER THE HOOD AND THE SERVICE ENGINE SOON LIGHT CAME ON. ONCE ABLE TO STOP I CALLED ONSTAR AND ASKED THEM TO GIVE ME A DIAGNOSTIC. I WAS TOLD THAT IT WAS AN ENGINE ERROR AND TO TAKE IN FOR SERVICE. I TOOK THE CAR TO THE DEALER FIRST THING THE NEXT MORNING. WAS TOLD MY TIMING CHAIN NEEDED TO BE REPLACED. MY CAR HAS LESS THAN 28,000 MILES. CALLED GM/CADILLAC WAS TOLD THAT WHILE THERE WAS A RECALL (#10287) FOR PREMATURING TIMING CHAIN WEAR FOR CERTAIN 2009 CTS MINE WAS NOT ONE OF THEM. *TR

DRIVING DOWN THE INTERSTATE HIGHWAY GOING ABOUT 65 - 69 MPH, THE RIGHT WHEEL TIRE STARTED SHAKING VIOLENTLY, AND SQUEALING THEN, IT STARTED WOBBLING BUT I WAS ABLE TO GET IT TO COME TO A COMPLETE STOP AFTER IT SPUN AROUND A FEW CIRCLES. I GOT OUT OF THE CAR AND NOTICED THAT THE RIGHT REAR WHEEL WAS STICKING OUT AND CROOKED. I TOOK THE CAR TO THE DEALERSHIP RIGHT AFTER THAT, AND THEY REPLACED THE KNUCKLE, LINK, BOLT AND TIRE ROD. THE SUSPENSION GOT EXTREMELY MESSED UP THAT I'VE STILL BEEN UNABLE TO GET THE SUSPENSION BACK TO SOMEWHAT NORMAL. THIS COSTED ME 948.01. *TR