FRONT PASSENGER DOOR FAILS TO OPEN FROM OUTSIDE THE VEHICLE, FIRST INTERMITTENTLY, THEN CONSTANTLY. AFTER INSPECTING THE VEHICLE, DEALER SAID IT WAS A FAULTY DOOR LOCK ACTUATOR, AND THAT EVENTUALLY, THE DOOR WOULDN'T OPEN EITHER FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THIS IS A SAFETY ISSUE THAT I'D LIKE THE NTSB TO INVESTIGA…
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FRONT PASSENGER DOOR FAILS TO OPEN FROM OUTSIDE THE VEHICLE, FIRST INTERMITTENTLY, THEN CONSTANTLY. AFTER INSPECTING THE VEHICLE, DEALER SAID IT WAS A FAULTY DOOR LOCK ACTUATOR, AND THAT EVENTUALLY, THE DOOR WOULDN'T OPEN EITHER FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THIS IS A SAFETY ISSUE THAT I'D LIKE THE NTSB TO INVESTIGATE. DEALER SAID THERE WERE NO CAMPAIGNS ON THE ISSUE. THE CAR IS GARAGED 100% OF THE TIME WHEN NOT BEING DRIVEN. IT HAD 37,367 MILES ON THE ODOMETER WHEN INSPECTED AT THE DEALERSHIP FOR THE FRONT PASSENGER DOOR NOT OPENING. DEALER SAID IT WOULD COST $576 TO REPAIR.
NHTSA ODI #11100277
100,000 miles · May 25, 2017
Structure
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE PARKING THE VEHICLE AT 2 MPH, THE REAR PARKING ASSIST INDICATOR ILLUMINATED RED IN COLOR. AFTERWARDS, THE INDICATOR RETURNED TO ITS CORRECT SETTING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AL SERRA CADILLAC (6201 SAGINAW RD, GRAND BLANC, MI 48439) WHERE IT WAS…
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TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE PARKING THE VEHICLE AT 2 MPH, THE REAR PARKING ASSIST INDICATOR ILLUMINATED RED IN COLOR. AFTERWARDS, THE INDICATOR RETURNED TO ITS CORRECT SETTING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AL SERRA CADILLAC (6201 SAGINAW RD, GRAND BLANC, MI 48439) WHERE IT WAS DIAGNOSED THAT THE BUMPER HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10991633
65,153 miles · Jun 29, 2016
Electrical SystemStructure
LEAKING WHEN IT RAIN(NOT SUN ROOF) DASHBOARD LIGHT TURNING OFF WHILE CAR IN MOTION.
NHTSA ODI #10881378
38,550 miles · Nov 19, 2015
Structure
REAR WINDOW SHATTER WHILE SITTING IN GARAGE AND BLOWING A HOLE FROM INSIDE TO OUTSIDE OF THE CAR BEEN IN THE GARAGE FOR 3 DAYS
NHTSA ODI #10794832
10 miles · Mar 28, 2011
StructureSuspension
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY 2 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO LOWER AND DRAG TOWARD THE GROUND. THE FAILURE RECURRED ONLY WHEN ENTERING AND EXITING A DRIVEWAY OR WHEN DRIVING ON ROAD SURFACES WITH FIVE TO SIX INCHES OF SNOW. THE VEHICLE WAS TAKEN TO AN …
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TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY 2 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO LOWER AND DRAG TOWARD THE GROUND. THE FAILURE RECURRED ONLY WHEN ENTERING AND EXITING A DRIVEWAY OR WHEN DRIVING ON ROAD SURFACES WITH FIVE TO SIX INCHES OF SNOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. UPDATED 05/03/11*LJ THE CONSUMER STATED THE VEHICLE SITS TOO LOW TO THE GROUND, WHICH CAUSED THE FRONT END TO DRAG. UPDATED 11/16/11
NHTSA ODI #10393083
23,300 miles · Nov 10, 2010
SteeringStructure
THERE IS A STEERING PROBLEM FELT VIBRATION COMING FROM STEERING WHEN MAKING TURNS, TOOK TO ONE DEALERSHIP WHO CLAIMED IT IS FIXED, AND IT WASN'T, TOOK IT TO ANOTHER DEALERSHIP TWO WEEK LATER FOR STEERING VIBRATION, THEY FOUND OUT THE DRIVE SHAFT NEEDS REPLACEMENT. THE WORST INVESTMENT OF MY LIFE SINCE THE CAR HAD ALSO A WATER LE…
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THERE IS A STEERING PROBLEM FELT VIBRATION COMING FROM STEERING WHEN MAKING TURNS, TOOK TO ONE DEALERSHIP WHO CLAIMED IT IS FIXED, AND IT WASN'T, TOOK IT TO ANOTHER DEALERSHIP TWO WEEK LATER FOR STEERING VIBRATION, THEY FOUND OUT THE DRIVE SHAFT NEEDS REPLACEMENT. THE WORST INVESTMENT OF MY LIFE SINCE THE CAR HAD ALSO A WATER LEAK FROM THE SUNROOF WHICH THEY CLAIMED IT WAS A MANUFACTURER'S DEFECT. *TR
NHTSA ODI #10365333
22,800 miles · Oct 6, 2010
Structure
THERE WAS WATER STAINS PRESENT ON THE HEADLINER, REAR PASSENGER SEAT AND LATER DISCOVERED THE FLOOR CARPER WAS DAMPENED -ALL BECAUSE OF WHAT THE SERVICE DEPARTMENT AT CADILLAC DEALERSHIP CALLED A SUNROOF LEAK FROM A MANUFACTURER'S DEFECT. *TR
NHTSA ODI #10359489
Mileage unknown · Apr 30, 2010
EquipmentStructureTires
2009 CADILLAC, CTS SEDAN. CONSUMER STATES DEFECTIVE TIRE COMPRESSOR *TGW THE CONSUMER DISCOVERED THE VEHICLE DID NOT COME WITH A SPARE TIRE. THE DEALER INFORMED THE CONSUMER CADILLAC NO LONGER INSTALLED SPARE TIRES, BUT IT CAME WITH A COMPRESSOR THAT PROVIDED FOAM TO INFLATE THE TIRE IN THE EVENT OF A FLAT TIRE. IN FEBRUARY 20…
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2009 CADILLAC, CTS SEDAN. CONSUMER STATES DEFECTIVE TIRE COMPRESSOR *TGW THE CONSUMER DISCOVERED THE VEHICLE DID NOT COME WITH A SPARE TIRE. THE DEALER INFORMED THE CONSUMER CADILLAC NO LONGER INSTALLED SPARE TIRES, BUT IT CAME WITH A COMPRESSOR THAT PROVIDED FOAM TO INFLATE THE TIRE IN THE EVENT OF A FLAT TIRE. IN FEBRUARY 2010, THE CONSUMERS WIFE HAD A FLAT TIRE. A PASSERBY STOPPED AND TRIED TO INFLATE THE TIRE USING THE COMPRESSOR AND FOAM, THE FOAM WENT IN THE TIRE AND CAME OUT OF THE HOLE. THE END RESULT, WAS NO INFLATION OF THE TIRE. THE CONSUMERS WIFE HAD TO AAA SO THE VEHICLE COULD BE TOWED. ALSO THE TRUNK HAD A LEAK. *JB
NHTSA ODI #10328502
350 miles · Jul 21, 2009
Structure
ULTRA VIEW SUN ROOF IMPLODES ON I95 AT 55 MILES A HOUR ON 5 DAY OLD 2009 CADILLIAC CTS. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.
Consequence & remedy
Consequence: THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.
Remedy: DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GM IS RECALLING 12,662 MY 2009 CADILLAC CTS VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' UNDER CERTAIN CONDITIONS, A SOFTWARE CONDITION WITHIN THE PASSENGER SENSING SYSTEM MAY DISABLE THE FRONT PASSENGER AIR BAG WHEN IT SHOULD BE ENABLED OR ENABLE IT WHEN IT SHOULD BE DISABLED.
Consequence & remedy
Consequence: IN A VEHICLE CRASH, IF THE FRONT PASSENGER AIR BAG DOES NOT OPERATE AS DESIGNED, INCREASED PERSONAL INJURY COULD OCCUR.
Remedy: DEALERS WILL REPROGRAM THE PASSENGER SENSING SYSTEM MODULE FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 18, 2008. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2009 Cadillac Cts Problems, Complaints & Recalls | Skip That Year
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