2009 Cadillac Cts

To whom it may concern, My name is [XXX] . I am writing this correspondence with regard to a purchase of a 2009 Cadillac CTS . I purchased the vehicle for my mother in Missouri December 2022. I reside in California and had the vehicle shipped to California when my mother relocated to California. The vehicle had not been driven frequently. In September of 2024, my mother was driving on the freeway when she heard what sounded like metal hitting the underside of the car. My mother stopped twice on the freeway and contacted me to inform of the sound. I asked my mom if she was close to our residence, and she stated that she was close. I advised that she attempt to drive slowly home. My mom made her way to the residence, pulled into the driveway, and the vehicle accelerated with no prompting on the gas through my residence. I contacted General Motors to inform of the concern. GM sent out a representative who has determined the accident was intentional citing my mother hit the gas pedal. This incident has caused medical concerns with my mother. She has had to seek medical care on an ongoing basis (with her legs swelling, constant headaches, back concerns, and etc.). I am writing because I was not made aware by GM there had been a recall, and other individuals were experiencing the same concerns with this particular vehicle. GM claimed the issue with the recall of this vehicle had been rectified, but failed to give a date of the repair. I am writing this with concerns to prevent other individuals experiencing the same mishap with this vehicle, to prevent others from harm or worse. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I JUST GOT A OIL CHANGE, A WEEK LATER THE ENGINE LIGHT CAME ON, SO I THOUGHT IT NEEDS A TUNE UP SO I TOOK IT TO GET ONE AND THEY SAID IT DOES NOT NEED A TUNE UP, THEY HAVE A CODE( P0008) THEY SAID IS THE ENGINE POSITION SYSTEM PERFORMANCE, SOMETHING ABOUT A BELT THAT'S LOSE N IT NEEDS TO BE FIX SOON OR IT CAN BE DANGEROUS IF I DON'T FIX IT SO I LOOK AROUND AND SAW A RECALL ON THAT CODE, SO I WAS READING ABOUT IT, PEOPLE BEING HAVING THE SAME PROBLEMS BUT THEY ALL SAID THAT THE DEALER REFUSE TO FIX. HOW IS THAT POSSIBLE IF IS A RECALL. *TR

I OWN A 2009 CADILLAC CTS, WITH APPROXIMATELY 90,000 MILES. MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY CADILLAC DEALER. I WAS TOLD MY TIMING CHAIN IS STRETCHED, LOOSE OR NEEDS ADJUSTMENT. I WAS TOLD IT WOULD COST $1800. UPON RESEARCH I DISCOVERED THERE WAS SUPPOSEDLY A SPECIAL WARRANTY ON THIS SPECIFIC PROBLEM. I CALLED THE CADILLAC DEALER, GAVE THEM MY VIN NUMBER AND WAS TOLD, MY VEHICLE WAS NOT INCLUDED. I WAS VERY SKEPTICAL AND DID NOT BELIEVE THAT I WAS GETTING ACCURATE INFORMATION. I WANT TO DOCUMENT THIS NEGATIVE EXPERIENCE WITH MY VEHICLE. IT COST ME $1280 TO REPAIR. THE CADILLAC TECHNICIAN TOLD ME I COULD DRIVE IT WITH NO PROBLEMS. COMMON SENSE SAYS OTHERWISE!

I PURCHASED MY VEHICLE IN APRIL OF 2016 AND IT RAN FINE. BUT AS OF LATE I HAVE BEEN EXPERIENCING SOME MAJOR PROBLEMS WITH THE FUNCTIONING OF THE VEHICLE. TO DATE A "SERVICE ALL WHEEL DRIVE" ILLUMINATES ON THE DASH AS WELL AS A "SERVICE STABILITRAK" WHICH CAUSES THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE ENGINE TO REDUCE POWER. I WAS ON A HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH AND THIS OCCURRED WHICH ALMOST COST ME MY LIFE. I CONTACTED MY WARRANTY COMPANY WHICH WAS NO HELP SO I SCHEDULED AN APPOINTMENT AT A CADILLAC DEALER. I HAVE BEEN RESEARCHING THIS ISSUE FOR 2 MONTHS AND HAVE FOUND FORUMS ONLINE WITH CAR OWNERS OF GM VEHICLES EXPERIENCING THE SAME ISSUE. I HAVE SPENT DAYS READING THE OUTCOME BUT NO ONE COULD SAY WHAT CAUSED THE ISSUE OR WHAT WAS FIXED OR CORRECTED. THE ONLY THING EVERYONE AGREED UPON WAS THAT SAID ISSUE SHOULD BE A RECALL TO PROPERLY DIAGNOSE THE PROBLEM. I HAVE AN APPOINTMENT WITH A CADILLAC DEALER IN THE NEXT WEEK BUT FEEL THEY WILL NOT BE OF ANY HELP BUT HAVE NO CHOICE AT THIS POINT.

TL*THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT OBSERVED THAT THE VEHICLE WAS NOT EQUIPPED WITH A SAFETY ASSIST GRIPPING HANDLES ON THE FRONT PASSENGER AND DRIVER SIDE AREA. THE MANUFACTURER WAS NOTIFIED AND WERE UNABLE TO PROVIDE ASSISTANCE. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 11/08/10 * BF UPDATED 11/10/10*JB