NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
8 reportsClear category filter56,000 miles · Jun 19, 2018
Service BrakesStructure
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT MENTIONED THAT SHE USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT KEPT DRIVING WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE WAS TAKEN TO DAVID'S AUTO SALES INC (1804 S PETERSON AVE, DOU…
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TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT MENTIONED THAT SHE USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT KEPT DRIVING WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE WAS TAKEN TO DAVID'S AUTO SALES INC (1804 S PETERSON AVE, DOUGLAS, GA 31535, (912) 384-8570) AND WAS INFORMED THAT THE VEHICLE WAS INVOLVED IN A FLOOD AND HAD HOLES UNDERNEATH THE VEHICLE, WHICH CAUSED DETERIORATION. THE DEALER ALSO INFORMED THE CONTACT THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS PURCHASED "AS IS'. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
NHTSA ODI #11102590
49,600 miles · Sep 30, 2014
Structure
I RECEIVED A LETTER FROM GM C/W RECALL 14172. HAVE CALLED TO SET UP REPAIRS AND AM TOLD THERE ARE NO PARTS AVAILABLE FROM GM BY THE DEALER, THE LETTER FROM GM CLEARLY STATES "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE" HAD ONE APPOINTMENT CANCELED, CALLED TO RESCHEDULE AND THEY ASKED ME TO CALL IN A WEEK, NOW THEY ARE ASKING…
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I RECEIVED A LETTER FROM GM C/W RECALL 14172. HAVE CALLED TO SET UP REPAIRS AND AM TOLD THERE ARE NO PARTS AVAILABLE FROM GM BY THE DEALER, THE LETTER FROM GM CLEARLY STATES "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE" HAD ONE APPOINTMENT CANCELED, CALLED TO RESCHEDULE AND THEY ASKED ME TO CALL IN A WEEK, NOW THEY ARE ASKING ME TO CALL AT THE END OF OCTOBER. I HAVE A LIFE BEYOND ME SCHEDULING RECALL REPAIRS WITH GM THAT CAN POTENTIALLY AFFECT MY SAFETY AND HAS CAUSED SIGNIFICANT INJURY TO OTHERS ALREADY. GET THIS RESOLVED THEY SHOULD BE CALLING ME TO SCHEDULE MAINTENANCE NOT THE OTHER WAY AROUND. *TR
NHTSA ODI #10640087
74,665 miles · Apr 2, 2014
EngineStructureFire
I OWN A 2007 CADILLAC CTS. ON MONDAY, MARCH 17TH, AT 5:45AM, I WAS DRIVING SOUTH BOUND ON I-75. WHILE DRIVING WITH THE CRUISE CONTROL ON, TRAVELING AROUND 77 MPH, AT ABOUT MILE MARKER 88, I HEARD A LARGE THUD NOISE LIKE SOMETHING HIT THE UNDERBODY OF THE VEHICLE. I THEN HEARD A LOUD METALLIC RINGING NOISE AND FELT A VIBRATION TH…
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I OWN A 2007 CADILLAC CTS. ON MONDAY, MARCH 17TH, AT 5:45AM, I WAS DRIVING SOUTH BOUND ON I-75. WHILE DRIVING WITH THE CRUISE CONTROL ON, TRAVELING AROUND 77 MPH, AT ABOUT MILE MARKER 88, I HEARD A LARGE THUD NOISE LIKE SOMETHING HIT THE UNDERBODY OF THE VEHICLE. I THEN HEARD A LOUD METALLIC RINGING NOISE AND FELT A VIBRATION THROUGH THE VEHICLE FLOOR AND STEERING WHEEL. I PUT MY TURN SIGNAL ON TO GET OVER TO THE SHOULDER OF THE ROAD. AS I TURNED MY HEAD TO THE RIGHT TO SEE IF IT WAS CLEAR TO GET OVER, I NOTICED A LARGE CLOUD OF BLACK SMOKE EMITTING FROM THE BACK OF THE VEHICLE AND COULD SEE AN ORANGE REFLECTION OF FLAMES IN THE DRIVER'S DOOR OF THE VEHICLE TO THE RIGHT OF ME. I GOT OVER TO THE SHOULDER AT MILE MARKER 87. I INSPECTED THE VEHICLE TO SEE WHAT WAS GOING ON, I LOOKED AT THE LEFT SIDE AND DIDN'T NOTICE ANYTHING, THEN WALKED OVER TO THE RIGHT SIDE OF THE VEHICLE (I WAS STANDING ABOUT 10 FT BEHIND THE VEHICLE ON THE RIGHT SIDE) AND NOTICED FLAMES SHOOTING OUT FROM UNDER THE ENGINE COMPARTMENT. I WALKED BACK ABOUT 50 FEET AND CALLED 911 AND REPORTED THE VEHICLE FIRE. THE INDEPENDENCE TOWNSHIP SHERIFF'S OFFICE RESPONDED ABOUT 5 MINUTES LATER AND WAS GOING TO ATTEMPT TO PUT THE FIRE OUT, BUT BY THAT TIME THE FLAMES WERE SHOOTING OUT OF HOOD OF THE VEHICLE. THE FLAMES WERE ABOUT 4 TO 5 FT AT THAT TIME AND THE OFFICER DECIDED NOT TO ATTEMPT TO PUT THE FIRE OUT. FIRE DEPARTMENT SHOWED UP ABOUT 10 MINUTES AFTER THE SHERIFF WAS THERE AND PUT THE FIRE OUT. I HAD THE VEHICLE TOWED TO RANDY WEISS GM DEALER IN FENTON, MICHIGAN. VEHICLE MILEAGE 74,665 MILES. VEHICLE MAINTAINED EITHER BY LASCO FORD IN FENTON MICHIGAN OR AL SIERRA IN GRAND BLANC MICHIGAN. *TR
NHTSA ODI #10576599
Mileage unknown · Sep 7, 2011
StructureTires
2007 CADILLAC CTS. CONSUMER STATES PROBLEM WITH OBTAINING A REFUND DUE TO ISSUES WITH VEHICLE UPON TRYING TO TRADE IT IN *TGW CONSUMER WRITES ADDITIONAL CORRESPONDENCE *TGW THE CONSUMER LEARNED THE FRAME WAS DAMAGED AND IT APPEARED THE VEHICLE HAD BEEN SITTING ON BLOCKS AND THERE WAS DAMAGE UNDER THE VEHICLE. THE LOW FLUID LIG…
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2007 CADILLAC CTS. CONSUMER STATES PROBLEM WITH OBTAINING A REFUND DUE TO ISSUES WITH VEHICLE UPON TRYING TO TRADE IT IN *TGW CONSUMER WRITES ADDITIONAL CORRESPONDENCE *TGW THE CONSUMER LEARNED THE FRAME WAS DAMAGED AND IT APPEARED THE VEHICLE HAD BEEN SITTING ON BLOCKS AND THERE WAS DAMAGE UNDER THE VEHICLE. THE LOW FLUID LIGHT ILLUMINATED AND THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE. *JB
NHTSA ODI #10409491
Mileage unknown · Jan 3, 2009
Structure
WATER (RAIN AND WASHING) GET INSIDE ON THE DOOR WELLS (I THINK THAT'S WHAT YOU CALL THEM) AND THE PART OF THE DOOR WHERE THE LATCH IS. I NOTICED THE FIRST TIME I WASHED THE CAR IN 8/07. THE AUTOBODY SHOP COULDN'T SAY WHY AND THE DEALERSHIP REALLY DIDN'T INVESTIGATE IT. ALSO THE REAR DRIVER'S SIDE DOOR LATCH/LOCK WILL FREEZE A…
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WATER (RAIN AND WASHING) GET INSIDE ON THE DOOR WELLS (I THINK THAT'S WHAT YOU CALL THEM) AND THE PART OF THE DOOR WHERE THE LATCH IS. I NOTICED THE FIRST TIME I WASHED THE CAR IN 8/07. THE AUTOBODY SHOP COULDN'T SAY WHY AND THE DEALERSHIP REALLY DIDN'T INVESTIGATE IT. ALSO THE REAR DRIVER'S SIDE DOOR LATCH/LOCK WILL FREEZE AND DOOR WILL SWING OPEN!! I HAVE SINCE LEARNED NOT TO USE THIS DOOR WHEN ITS BELOW 32 DEGREES. AFTER RAINING AND THE CAR HAS BEEN SITTING, THE BRAKES SQUEAK. ALSO HAVE A NOISE IN FRONT WHEN TURNING. *TR
NHTSA ODI #10253668
Mileage unknown · Nov 6, 2008
EquipmentSeatsService Brakes, Hydraulic
I PURCHASED MY 07 CTS NEW OCT. 2007 (MY SEX IS FEMALE). MY CAR HAS BEEN IN & OUT OF THE DEALERS SHOP NUMEROUS TIMES. SOME OF MY PROBLEMS REAR END SLIP GROWL, TRUNK OPENS, 3 WATER LEAKS, MESSAGE LIGHTS ENGAGING, DRIVER SEATS MALFUNCTIONS, BRAKES, SERVICE LIGHTS, RUST, FRONT NOISE, WINDOW, DOOR HANDLES, A/C & 2 RECALLS. SOME OF …
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I PURCHASED MY 07 CTS NEW OCT. 2007 (MY SEX IS FEMALE). MY CAR HAS BEEN IN & OUT OF THE DEALERS SHOP NUMEROUS TIMES. SOME OF MY PROBLEMS REAR END SLIP GROWL, TRUNK OPENS, 3 WATER LEAKS, MESSAGE LIGHTS ENGAGING, DRIVER SEATS MALFUNCTIONS, BRAKES, SERVICE LIGHTS, RUST, FRONT NOISE, WINDOW, DOOR HANDLES, A/C & 2 RECALLS. SOME OF MY CONCERNS GET ADDRESSES ALOT THEY SAY THEY CAN'T DUPLICATE. MY CAR LOST FULL POWER FOR A SHORT TIME IN OCT. OF 2008. I LOST MY LEMON LAW CASE THROUGH THE BBB IN SEP. 2008. I DID GET A INVOICE FROM MY DEALERSHIP ON ERROR WHILE PREPARING FOR MY LEMON LAW CASE. MY CAR WAS IN THE DEALERS SHOP FOR SIX DAYS PAINTING THE DECK LID BEFORE I EVEN BOUGHT MY CAR (I WAS NEVER TOLD ABOUT THIS). DEALER CLAIMS NOTHING MAJOR JUST MINOR. NOW IN OCT. OF 2008 I'VE LEARNED SOMETHING MORE HAS HAPPENED TO MY CAR BEFORE I BOUGHT IT. I'VE DISCOVERED MY CAR HAS WELD MARKS ON THE INSIDE TRUNK AREA? THE DEALERSHIP OWNER SAYS NO WAY THAT HAPPENED ON HIS LOT THAT MY CAR CAME FROM THE MANUFACTURER LIKE THAT. THE DEALERSHIP OWNER CAN'T EXPLAIN THE WELD MARKS ON MY CAR. AGAIN I BOUGHT THIS CAR BRAND NEW. I'VE BEEN THROUGH LOTS OF TEARS WITH THE PERFORMANCE OF MY CAR & NOW IT'S BEEN DAMAGED TOO. MY CAR STILL HAS PERFORMANCE PROBLEMS TO THIS DAY. I'VE EVEN LEARNED THAT A COUPLE OF MY ACCESSORIES THAT I PAID LOTS OF $$$$ FOR THE DEALERSHIP TO INSTALL WHERE DONE POORLY. *TR
NHTSA ODI #10247866
4,833 miles · Jun 16, 2008
Electrical SystemPower TrainService Brakes, Hydraulic
MILEAGE: 4,833 I HAD BEEN WAITING IN LINE AT A CARWASH, AND WHEN IT WAS MY TURN TO ENTER, I BEGAN TO SLOWLY MOVE FORWARD. AS I WAS INCHING FORWARD, MY CAR BEGAN TO MOVE FASTER THAN IT SHOULD. I APPLIED THE BRAKE, BUT I DID NOT HAVE ANY AND MY STEERING WAS LOCKED. IT FELT LIKE MY CAR STALLED, BUT AT THE SAME TIME, IT KEPT MOV…
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MILEAGE: 4,833 I HAD BEEN WAITING IN LINE AT A CARWASH, AND WHEN IT WAS MY TURN TO ENTER, I BEGAN TO SLOWLY MOVE FORWARD. AS I WAS INCHING FORWARD, MY CAR BEGAN TO MOVE FASTER THAN IT SHOULD. I APPLIED THE BRAKE, BUT I DID NOT HAVE ANY AND MY STEERING WAS LOCKED. IT FELT LIKE MY CAR STALLED, BUT AT THE SAME TIME, IT KEPT MOVING FORWARD. FORTUNATELY, I WAS ABLE TO ENGAGE MY EMERGENCY BRAKE TO PREVENT ME FROM CRASHING. THIS IS THE 2ND TIME THIS HAS HAPPENED. THE FIRST TIME WAS IN AUGUST OF '07. THAT TIME, I WAS PARKED AT THE TOP OF MY SLOPED DRIVEWAY. THE CAR LURCHED FORWARD AND I HAD NO BRAKES OR STEERING AND MY CAR ROLLED DOWN THE HILL AND INTO A BRICK WALL. I ENDED UP IN THE ER WITH A NECK INJURY. THE DEALERSHIP FOUND NOTHING. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS PROBLEMS TIED TO THE ELECTRICAL SYSTEM OF THE CAR. (EX. THE TRACTION CONTROL WOULD ENGAGE INAPPROPRIATELY OR WOULD STOP ME DEAD IN THE MIDDLE OF THE ROAD, THE TRUNK CAME OPEN WHILE I WAS DRIVING, IT WOULD HAVE PICKUP HESITATION, IT WOULD ALSO FEEL AS IF IT WERE ACCELERATING ITSELF WHILE I WAS DRIVING, MY OIL LIFE READING WAS OFF BY 38%, CAR HAD TO BE REPROGRAMMED BECAUSE THE POWER TRAIN SYSTEM DETECTED A MALFUNCTION IN THE ENGINE CONTROL SYSTEM, THE GAS GAUGE AND LOW FUEL WARNING LIGHTS ARE NOT PERFORMING ACCURATELY.) AS OF TODAY, MY CAR HAS BEEN IN THE SHOP FOR 17 DAYS AS THEY CONTINUE TO ATTEMPT TO FIX MY PROBLEMS. IF YOU FACTOR IN THE TIME IT WAS IN THEIR AFTER MY ACCIDENT DUE TO THE MALFUNCTION OF THE CAR, IT HAS BEEN OVER 77 DAYS IN THE PAST 10 MONTHS. *TR
NHTSA ODI #10231118
7,000 miles · Mar 13, 2008
EquipmentStructure
THE DISPLAY ON THE RADIO WILL ONLY SHOW ONE WORD OF THE ARTIST OR SONG. THE DEALERSHIP SAID THAT THIS WAS A FLAW OF THE 2007 CTS RADIO AND THERE WAS NOTHING THAT COULD BE DONE. I CONTACTED CADILLAC AND THE RESTATED WHAT THE DEALERSHIP SAID AND BASED HER CONCLUSION ON THE DEALERSHIPS TESTING ON ONE OTHER 07 CTS. THIS IS DISAPP…
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THE DISPLAY ON THE RADIO WILL ONLY SHOW ONE WORD OF THE ARTIST OR SONG. THE DEALERSHIP SAID THAT THIS WAS A FLAW OF THE 2007 CTS RADIO AND THERE WAS NOTHING THAT COULD BE DONE. I CONTACTED CADILLAC AND THE RESTATED WHAT THE DEALERSHIP SAID AND BASED HER CONCLUSION ON THE DEALERSHIPS TESTING ON ONE OTHER 07 CTS. THIS IS DISAPPOINTING SINCE I PAID AN EXTRA $1,500.00 FOR THE BOSE SYSTEM. *TR
NHTSA ODI #10221058
Official recalls
6Sep 9, 2014
General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.
Consequence & remedy
Consequence: If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.
Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Dec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT MAY CAUSE THE MAT TO KINK, BEND, OR FOLD. THIS FLEXING CAN BREAK THE CONNECTIONS IN THE MAT. IF THIS OCCURS, THE SENSOR MAY NOT DETECT THE PRESENCE OF A FRONT SEAT PASSENGER AND WILL DISABLE THE AIR BAG.
Consequence & remedy
Consequence: NON-DEPLOYMENT OF THE FRONT PASSENGER AIR BAG IN THE EVENT OF A CRASH NECESSITATING THAT AIR BAG'S DEPLOYMENT MAY REDUCE PROTECTION OF THE PASSENGER AND INCREASE THE RISK OR SEVERITY OF INJURY TO THEM.
Remedy: DEALERS WILL REPLACE THE PASSENGER SENSING SYSTEM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 15, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Dec 20, 2007
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Oct 4, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 118, 'POWER OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS.' UNDER THE STANDARD, THE SUNROOF MAY ONLY BE CLOSED WHEN THE IGNITION IS ON, OR AFTER THE IGNITION IS TURNED OFF, BUT BEFORE EITHER OF THE FRONT DOORS ARE OPENED. THE AFFECTED VEHICLES MAY EXHIBIT A CONDITION WHERE THE SUNROOF CAN BE CLOSED AFTER THE IGNITION IS TURNED OFF AND THE DOORS ARE OPENED.
Consequence & remedy
Consequence: THIS STANDARD SPECIFIES REQUIREMENTS FOR POWER OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS TO MINIMIZE THE LIKELIHOOD OF DEATH OR INJURY FROM THEIR ACCIDENTAL OPERATION.
Remedy: DEALERS WILL INSTALL A WIRE HARNESS. THE RECALL BEGAN ON MAY 29, 2008. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EQ11001 · Iee Passenger Sensing System Mats
Opened Feb 7, 2011 · Closed Jul 19, 2011
Status: closed (inferred from source dates) · Air Bags:frontal:sensor/control MODULE-INACTIVE
On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may flex causing the mat to kink, bend or fold.If this flexing causes the connections in the mat to break, the passenger airbag could become disabled.Non-deployment of the front passenger air bag in the event of a crash necessitating that air bag's deployment may reduce protection of the passenger and increase the risk or severity of injury to them.This issue was assigned recall number 10V-644.On February 8, 2011, RMD mailed an information request (IR) letter to IEE requesting a list of purchasers for any company that was sold the same or similar defective mats.RMD also requested IEE supply the year, make and models of compatible vehicles for each of the mats it listed in its response.IEE responded on February 15, 2011, reporting that the mats recalled in GM recall 10V-644 were developed specifically for the 2005-2007 Cadillac CTS.IEE noted that, ...the CTS Sensor Mat is not the same or similar to any other sensor mat manufactured by IEE.IEE further explained that the sensor mats were sold to Lear Corp. (Lear), for incorporation into seat assemblies, with the seat assemblies finally being sold to GM.Also, some sensor mats were sold to Integrated Manufacturing and Assembly, LLC (IMA) who would then re-sell the mats to GM to use as service parts.Ultimately, these parts were all sold to GM for use in the 2005-2007 Cadillac CTS vehicles.According to its 10V-644 Defect Report, GM reported that some vehicles outside the recall population have ...significantly lower incident rates and will be provided a special coverage.This special coverage includes a free repair should the same issue occur to non-recalled 2005-2007 Cadillac CTS vehicles up to 10 years or 120,000 miles.On April 7, 2011, RMD mailed an IR letter to GM to gather more information on GM's decision to only recall a portion of the vehicles that contained the subject IEE mats.RMD also requested that GM provide updated to current warranty claims, field reports, and other field information for CTS vehicles both recalled and those under the special coverage.On May 19, 2011, GM responded with a letter and several CD attachments that were submitted to NHTSA's Office of the Chief Counsel along with a request for confidentiality.GM confirmed that the IEE mats recalled in 10V-644 were only used in the 2005-2007 Cadillac CTS.GM also explained its reasoning in only recalling a portion of the CTS vehicles containing IEE mats.Due to various production phases, error detections, and false corrections, certain vehicles were more prone to mat failures than other vehicles.GM identified 4 distinct seat assembly production periods and chose to recall CTS vehicles depending on which seat assembly each vehicle received.Examining the data submitted in regards to warranty claims, field reports, and incidents, the CTS vehicles that were included in the safety recall were responsible for about 80% of the overall claims.CTS vehicles included in the special coverage (essentially an extended warranty), those with seat assemblies from other identified production phases, were responsible for about 20% of the overall claims.As GM has provided clear data to support its recall decision and since no other manufacturer has installed these same or similar passenger sensing system mats / seat assemblies in their vehicles, this Equipment Query is satisfied.This EQ is cl
PE07037 · Failure Of The Rear Differential
Opened Jul 17, 2007 · Closed Dec 27, 2007
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
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