TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE…
Read full complaint
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10704028
Mileage unknown · Feb 6, 2015
Electrical System
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT …
Read full complaint
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10681812
Mileage unknown · Jan 6, 2015
Electrical System
2004 CADILLAC CTS. CONSUMER STATES RECALL WAS ISSUED FOR CAR AND HAVE YET TO GET TO GET FIXED DUE TO NO PARTS. *TA THE CONSUMER STATED THE PARTS FINALLY ARRIVED AND THE RECALL WAS COMPLETED. RECALL # 14V394000.*JB
NHTSA ODI #10662775
Mileage unknown · Jan 4, 2015
Air BagsElectrical System
I BROUGHT MY CADILLAC CTS 2004 TO DEALER FOR TRANNY SERVICE CHANGE THEY SAID THERE WAS A RECALL ON MY KEYS THEY ASKED FOR THEM AND IF WE DID NOT HAVE BOTH OF THEM THEY WOULD NOT BE ABLE TO DO IT SO I GOT THE OTHER KEY AND THEN THEY DID THE WORK MY KEY HAD A 1 ON THE BACK OF IT AND A 2 ON THE BACK OF MY FAIENCE FOR THE MEMORY SEA…
Read full complaint
I BROUGHT MY CADILLAC CTS 2004 TO DEALER FOR TRANNY SERVICE CHANGE THEY SAID THERE WAS A RECALL ON MY KEYS THEY ASKED FOR THEM AND IF WE DID NOT HAVE BOTH OF THEM THEY WOULD NOT BE ABLE TO DO IT SO I GOT THE OTHER KEY AND THEN THEY DID THE WORK MY KEY HAD A 1 ON THE BACK OF IT AND A 2 ON THE BACK OF MY FAIENCE FOR THE MEMORY SEATS MY KEYLESS ENTRY 'S HAVE THE SAME NUMBERS SO THEY DO THE WORK "PUT PLASTIC INSERTS AND A LITTLE KEY RING ON TWO KEYS" THATS WHAT THE RECALL WAS FOR, THEY GIVE ME KEYS BACK BUT I NOTICED THEY ARE NOT MY KEYS THERE ARE NO MEMORY NUMBERS ON THEM SO I TALK TO THE SERVICE MANGER TOLD HIM MY PROBLEM HE DID NOT EVEN ASK HIS WORKERS WHAT HAPPENED HE WENT STRAIGHT INTO DENIAL AND SAID MY KEYS NEVER HAD A NUMBER ON THEM AND INSTEAD AND IMPLIED ME AND MY FAIENCE WERE DELUSIONAL 'WE KNOW OUR CADILLAC" ALSO THEY CHANGED MY IGNITION SLEEVE IN MY STEERING COLUMN I KNOW THIS BECAUSE I TURN IT EVERY TIME I GET IN AND THE ONE THEY REPLACED IT WITH LOOKS LIKE A DOG CHEWED IT ITS SO BEAT UP SO I DID SOME RESEARCH AND MY VEHICLE COMES WITH A KEY CALLED A CIRCLE PLUS KEY THE KEYS THE CADILLAC COMPANY GAVE ME BACK ARE A KEY CALLED PK3 NOT MY ORIGINAL KEY SO I GO HOME, GO TO A GM DEALER ASK TO MAKE MY KEYS WITH MY VIN # THEY MAKE ME CIRCLE PLUS KEY LOOKS JUST LIKE THE ONE I GAVE THEM IN THE FIRST PLACE LOW AND BEHOLD IT DON'T WORK ON MY IGNITION NOW.......... SO I HAVE MY MOM BRING THE KEY I HAD MADE FOR HER "BECAUSE I MISPLACED THEM A COUPLE MONTHS EARLIER HAD A LOCK SMITH MAKE THAT OPENED MY DOOR AND STARTED MY CAR AFTER PROGRAMMING IT THAT KEY DOES NOT WORK NOW!!!!!!!!! MY AIR BAG LIGHT COMES ON NOW WITCH MAKES ME THINK MY AIR BAG SYSTEM IS NOW NOT UP TO PAR FROM THE IGNITION NOT RIGHT.... SO I THEN GO TO THE CADILLAC DEALER WERE THE PROBLEM ORIGINATED FROM ASK THEM TO MAKE ME A KEY "TOLD THEM I LOST THEM". *TR
NHTSA ODI #10670002
Mileage unknown · Dec 22, 2014
Electrical System
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V39400 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. THE DEALER INFORMED THE CONTACT THAT THE PART NEEDED FOR THE RECALL REPAIR WOULD NOT BECOME AVAILABLE UNTIL APPROXIMATELY THE END OF DECEMBER OF 2014. THE MA…
Read full complaint
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V39400 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. THE DEALER INFORMED THE CONTACT THAT THE PART NEEDED FOR THE RECALL REPAIR WOULD NOT BECOME AVAILABLE UNTIL APPROXIMATELY THE END OF DECEMBER OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10667587
80,000 miles · Nov 24, 2014
Electrical System
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION WHICH PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. HOWEVER, THE CONTACT MENTIONED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND WAS ABLE TO TURN OFF THE VEHIC…
Read full complaint
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION WHICH PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. HOWEVER, THE CONTACT MENTIONED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND WAS ABLE TO TURN OFF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10660430
90,000 miles · Nov 4, 2014
Electrical SystemEngine
MY CADILLAC CTS 2004 KEY IS STUCK IN THE IGNITION AND WILL NOT RELEASE. THE CAR WAS TOWED TO TWO DIFFERENT DEALERSHIPS ONE SAID IT WAS A BATTERY. I PURCHASED A NEW ONE THAT WASN'T THE PROBLEM AND ONE THOUGHT IT WAS THE ALTERNATOR AND THAT WASN'T THE PROBLEM. I DID HAVE A RECALL ON THE KEY RING AND GOT THAT TAKEN CARE OF, BUT HON…
Read full complaint
MY CADILLAC CTS 2004 KEY IS STUCK IN THE IGNITION AND WILL NOT RELEASE. THE CAR WAS TOWED TO TWO DIFFERENT DEALERSHIPS ONE SAID IT WAS A BATTERY. I PURCHASED A NEW ONE THAT WASN'T THE PROBLEM AND ONE THOUGHT IT WAS THE ALTERNATOR AND THAT WASN'T THE PROBLEM. I DID HAVE A RECALL ON THE KEY RING AND GOT THAT TAKEN CARE OF, BUT HONESTLY THE SAME RECALL THAT IS DEALING WITH THE CAMAROS AND THE COBALTS NEED TO BE ENFORCED WITH THE CADILLACS. GM NEW THERE WAS SOMETHING FAULTY ABOUT THE KEYS GETTING STUCK IN THE CADILLACS. I'VE BEEN ON SEVERAL FORUMS AND WE ALL HAVE THE SAME PROBLEM! *TR
NHTSA ODI #10652380
Mileage unknown · Nov 4, 2014
Electrical System
2004 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO GM RECALL #14172.* LD THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB
NHTSA ODI #10650184
Mileage unknown · Oct 14, 2014
Electrical System
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS N…
Read full complaint
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10644474
Mileage unknown · Sep 22, 2014
Electrical System
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER PROVIDED AN UNREASONABLE TIMEFRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD N…
Read full complaint
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER PROVIDED AN UNREASONABLE TIMEFRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.
Consequence & remedy
Consequence: If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
Consequence & remedy
Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.
Consequence & remedy
Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.
CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA07017 · Rear Drivetrain Component Failure
Opened Dec 7, 2007 · Closed Jul 16, 2008
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF THAT INVESTIGATION GM ISSUED RECALL 07V-589 TO CORRECT A LEAKING PINION SEAL PROBLEM.EA07-017 WAS OPENED TO INVESTIGATE COMPLAINTS OF FRACTURED REAR DIFFERENTIAL HOUSINGS OR REAR HALF SHAFTS IN HIGH PERFORMANCE CADILLAC CTS-V VEHICLES.ACCORDING TO GM, THESE FAILURES RESULTED FROM THE CUMULATIVE DAMAGE FROM MULTIPLE POWER HOP EVENTS THAT CAN OCCUR DURING VERY AGGRESSIVE DRIVING. IN FEBRUARY 2008 INVESTIGATORS FROM ODI MET WITH GM REPRESENTATIVES TO CONDUCT TESTING OF THE SUBJECT CTS-V VEHICLES.DURING THE TESTING THE SUBJECT VEHICLES WERE SUBJECTED TO CONSIDERABLE TORSIONAL FORCES FROM STANDING STARTS AND WHILE DRIVING.POWER HOP OCCURRED DURING SOME OF THE MOST AGGRESSIVE DRIVING MANEUVERS.THE TESTING DID NOT RESULT IN FAILURE OF ANY REAR DRIVETRAIN COMPONENTS.THE ENGINEERING DESIGN AND TESTING DATA SUPPLIED TO ODI BY GM AND THE RESULTS OF THE TESTING CONDUCTED BY ODI TEND TO SUPPORT GM'S POSITION THAT THE DIFFERENTIAL DESIGN IS NOT DEFECTIVE. COMPLAINTS LISTED IN THE FAILURE REPORT DO NOT INCLUDE THOSE INDICATIVE OF FAILURE OF THE REAR PINION SEAL IN CTS-V VEHICLES COVERED BY RECALL 07V-589. FURTHER INVESTIGATION IN THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
PE07037 · Failure Of The Rear Differential
Opened Jul 17, 2007 · Closed Dec 27, 2007
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
2004 Cadillac Cts Problems, Complaints & Recalls | Skip That Year
Illustration