Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
400–25K
3025–50K
4750–75K
4275–100K
52100–150K
8150K+
219 reports with mileage · 94 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
29 crash reports12 fire reports17 injury reports
What owners actually said
313 reports
100,000 miles · Feb 19, 2010
Service Brakes, Hydraulic
I OWN A 2003 CTS, APPROX. 1WK AGO THE "ADD BRAKE FLUID" MESSAGE APPEARED ON SCREEN. WHILE COMING BACK TO WORK FROM LUNCH, I PULLED IN THE PARKING LOT AND WHILE APPLYING THE BRAKE NOTICED THAT IT WAS ALMOST COMPLETELY TO THE FLOOR BEFORE STOPPING. I CALLED MY HUSBAND,THAT EVENING HE CHECKED THE FRONT PASSENGER SIDE BRAKE LINE WHI…
Read full complaint
I OWN A 2003 CTS, APPROX. 1WK AGO THE "ADD BRAKE FLUID" MESSAGE APPEARED ON SCREEN. WHILE COMING BACK TO WORK FROM LUNCH, I PULLED IN THE PARKING LOT AND WHILE APPLYING THE BRAKE NOTICED THAT IT WAS ALMOST COMPLETELY TO THE FLOOR BEFORE STOPPING. I CALLED MY HUSBAND,THAT EVENING HE CHECKED THE FRONT PASSENGER SIDE BRAKE LINE WHICH WHEN SIMPLY TOUCH FELL COMPLETELY OFF. IT WAS CORRODED. HE ORDERED THE REPLACEMENT PIECE WHICH CAME IN ABOUT 4DAYS LATER, ONCE REPLACED, HE CHECKED THE FRONT DRIVER SIDE, WHICH WHEN TOUCHED FELL OFF WITH SAME DIAGNOSIS. HE THEN CHECKED THE BACK BRAKE LINES WHICH HE FOUND WHERE MADE AND PUT TOGETHER ENTIRELY DIFFERENT, THUS THEY WHERE FINE. THIS IS OBVIOUSLY A RECALL SITUATION IN MY OPINION THAT COULD HAVE ENDED TRAGICALLY. *TR
NHTSA ODI #10311952
Mileage unknown · Feb 13, 2010
Steering
LOSS OF VEHICLE CONTROL. *TR
NHTSA ODI #10310166
88,000 miles · Jan 19, 2010
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2003 CADILLAC CTS. WHENEVER THE CONTACT DROVE THE VEHICLE AT ANY SPEED INCLUDING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY BEGAN TO STALL AND SHUT OFF WITHOUT NOTICE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CRANK SHAFT SENSOR AND THE ECM COMPUTER WERE REPLACED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. …
Read full complaint
TL*THE CONTACT OWNS A 2003 CADILLAC CTS. WHENEVER THE CONTACT DROVE THE VEHICLE AT ANY SPEED INCLUDING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY BEGAN TO STALL AND SHUT OFF WITHOUT NOTICE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CRANK SHAFT SENSOR AND THE ECM COMPUTER WERE REPLACED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 88000. UPDATED 2/1/10 *CN THE CAM SENSOR AND CRANKSHAFT POSITION SENSOR WERE DEFECTIVE. UPDATED 02/02/10.*JB
NHTSA ODI #10300258
74,000 miles · Jan 17, 2010
Service Brakes, Hydraulic
I DRIVE A 2003 CADILLAC CTS. I NOTICED THE BRAKES SEEMED TO NEED REPAIR (NOT RESPONSIVE ENOUGH) AND THE "BRAKE LIGHT" CAME ON. MY CAR HAD APPROX 70000 MILES AND THE BRAKE LINES HAD CORRODED! I HAVE THE BRAKE LINES THAT WERE REMOVED. A CAR WITH 70K MILES SHOULD NOT HAVE CORRODED BRAKELINES. IN ADDITION, IT TOOK ALMOST 2 WEE…
Read full complaint
I DRIVE A 2003 CADILLAC CTS. I NOTICED THE BRAKES SEEMED TO NEED REPAIR (NOT RESPONSIVE ENOUGH) AND THE "BRAKE LIGHT" CAME ON. MY CAR HAD APPROX 70000 MILES AND THE BRAKE LINES HAD CORRODED! I HAVE THE BRAKE LINES THAT WERE REMOVED. A CAR WITH 70K MILES SHOULD NOT HAVE CORRODED BRAKELINES. IN ADDITION, IT TOOK ALMOST 2 WEEKS TO GET REPLACEMENT PARTS AND COST $250 TO REPAIR + RENTAL CAR. THIS WAS A REALLY BAD ACCIDENT WAITING TO HAPPEN. *TR
NHTSA ODI #10300070
Mileage unknown · Dec 31, 2009
Back Over Prevention
THE LICENSE PLATE BACK UP LIGHT ASSEMBLY TO MY CADILLAC CTS 2003 MYSTERIOUSLY CAME UP MISSING. THIS IS A COSTLY PIECE TO REPLACE. I HAVE CALLED MULTIPLE SALVAGE YARDS TO FIND OUT THAT A LOT OF THEM RECEIVES 2-3 CALLS PER WEEK FOR THIS PART. I TALKED TO A CLAIM REPRESENTATIVE AT STATE FARM AND HE SO HAPPENED TO HAVE HAD 3 OPEN…
Read full complaint
THE LICENSE PLATE BACK UP LIGHT ASSEMBLY TO MY CADILLAC CTS 2003 MYSTERIOUSLY CAME UP MISSING. THIS IS A COSTLY PIECE TO REPLACE. I HAVE CALLED MULTIPLE SALVAGE YARDS TO FIND OUT THAT A LOT OF THEM RECEIVES 2-3 CALLS PER WEEK FOR THIS PART. I TALKED TO A CLAIM REPRESENTATIVE AT STATE FARM AND HE SO HAPPENED TO HAVE HAD 3 OPEN CLAIMS WITHIN ONE MONTH. ALL CONVERSATIONS LEAD THIS TO BEING A DEFECT IN THE MAKING OF THE VEHICLE. NOT HAVING THIS PART, LEAVES MY BRAKE LIGHTS EXPOSED. *TR
NHTSA ODI #10297668
75,000 miles · Dec 11, 2009
Engine And Engine Cooling
OIL LEAK FROM FROZEN PCV VALVE AND VALVE COVER GASKET. CAUSES OIL TO LEAK ONTO ENGINE AND EXHAUST AND FUMES FROM BURNING OIL TO ENTER INTO THE CABIN OF THE CAR. *TR
NHTSA ODI #10295348
54,000 miles · Aug 26, 2009
Steering
TL*THE CONTACT OWNS A 2003 CADILLAC CTS WHICH WAS PURCHASED IN MAY 2009. THE RIGHT FRONT TIRE ROD FELL OFF OF THE VEHICLE WHILE DRIVING OUT OF A PARKING SPACE. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE REPAIR PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THEY ARE NOT LIABLE FOR THE FAILURE. THE MANUFACTURER OFFE…
Read full complaint
TL*THE CONTACT OWNS A 2003 CADILLAC CTS WHICH WAS PURCHASED IN MAY 2009. THE RIGHT FRONT TIRE ROD FELL OFF OF THE VEHICLE WHILE DRIVING OUT OF A PARKING SPACE. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE REPAIR PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THEY ARE NOT LIABLE FOR THE FAILURE. THE MANUFACTURER OFFERED $100 OFF OF THE NEXT ROUTINE SERVICE APPOINTMENT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 54,000.
NHTSA ODI #10281827
90,837 miles · Jun 24, 2009
Exterior Lighting
THE REAR BACK UP LIGHT FELL OFF MY 2003 CADILLAC CTS. I CALLED THE DEALERSHIP TO SEE ABOUT GETTING ANOTHER ONE PUT ON, ONLY TO LEARN THAT GM DOES NOT EVEN MAKE THAT PART ANYMORE DUE TO IT BEING DEFECTIVE. TO FIX MY VEHICLE I WOULD HAVE TO ORDER A NEWER MADE PART THAT COST APPROXIMATELY $697.00. AFTER DOING EXTENSIVE RESEARCH ON …
Read full complaint
THE REAR BACK UP LIGHT FELL OFF MY 2003 CADILLAC CTS. I CALLED THE DEALERSHIP TO SEE ABOUT GETTING ANOTHER ONE PUT ON, ONLY TO LEARN THAT GM DOES NOT EVEN MAKE THAT PART ANYMORE DUE TO IT BEING DEFECTIVE. TO FIX MY VEHICLE I WOULD HAVE TO ORDER A NEWER MADE PART THAT COST APPROXIMATELY $697.00. AFTER DOING EXTENSIVE RESEARCH ON THE INTERNET, I LEARNED THAT THIS IS A PROBLEM THAT NUMEROUS CONSUMERS HAVE ENCOUNTERED. THE DEALERSHIP SAID THAT THE MANUFACTURER THAT PRODUCED THIS PART FOR GM DID NOT USE THE CORRECT EPOXY TO ADHERE THE BACK UP LIGHT TO THE BODY OF THE VEHICLE, AND I WOULD HAVE TO CALL GM CORPORATE OFFICE TO TAKE THE "PROBLEM" UP WITH THEM. AFTER ALMOST A MONTH OF THE DISTRICT SPECIALIST "INVESTIGATING" THE PROBLEM, HE TOLD ME HE WOULD CALL ME WITH A FINAL DECISION AND NEVER CALLED. I HAVE PLACED CALLS TO THEM EVERYDAY SINCE AND I KEPT GETTING THE RUN AROUND. SUPPOSEDLY NO ONE BUT THE DISTRICT SPECIALIST HANDLING MY CASE CAN HELP ME AND HE WILL NOT ANSWER OR RETURN MY CALLS. MY QUESTION IS THIS, UNDER THE LAW SOMEONE CANNOT SELL ANYTHING KNOWING THAT IT IS DEFECTIVE. WITH VEHICLES ALL EXTERIOR COMPONENTS OF THE VEHICLE ARE SUPPOSE TO WITHSTAND "MOTHERNATURE" AND NATURAL OCCURRENCES OF THE WEATHER, SO WHY WHEN KNOWING THE PART IS DEFECTIVE DO THEY EXPECT THE CONSUMER TO REPLACE IT? GM CLAIMS THAT BECAUSE IT CAN NOT CAUSE BODILY HARM THEY DO NOT HAVE TO REPLACE IT OR RECALL THE DEFECTIVE PART. IS THIS WHAT OUR ECONOMY HAS COME TO, LARGE CORPORATIONS SWINDLING THE "LITTLE" CONSUMERS THAT KEEP THEM IN BUSINESS? WITH GM FILING BANKRUPTCY AND THE TAXPAYERS AND GOVERNMENT "BAILING" THEM OUT, YOU WOULD THINK THEY WOULD WANT TO TREAT THEIR "LITTLE" CONSUMERS BETTER. HOW IS IT LEGAL FOR THEM TO KNOW A PRODUCT IS DEFECTIVE, TO THE POINT THEY WON'T EVEN MAKE THAT SAME PRODUCT TO REPLACE IT WHEN IT TEARS UP BUT ARE NOT RESPONSIBLE FOR FIXING IT? *TR
NHTSA ODI #10274847
25,000 miles · May 19, 2009
Power Train
REAR DIFFERENTIAL WHINE ON MY 2003 CADILLAC CTS. THE SLIGHTEST PRESSURE UNDER LIGHT ACCELERATION CAUSES THE WHINE. DEALERS ARE USELESS. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Cadillac Cts Problems, Complaints & Recalls | Skip That Year