2014 Cadillac Ats

CAR WAS PARKED IN PARKING SPOT/LOT OF HEB. STARTED ENGINE AND GEAR SHIFT LEVER WAS SHIFTING W/OUT PRESSING THE BRAKE WHILE REMAINING IN PARK. THE CAR WOULD NOT MOVE. CALLED TOW TRUCK. TOW TRUCK DRIVER WAS ABLE TO PUT CAR IN DRIVE TO DRIVE IT TO PEP BOYS, A MECHANIC NEARBY. AFTER 5 DAYS, PEP BOYS STATED IT WAS A RECALL, HOWEVER MY VIN NO. IS NOT ASSOCIATED W/ANY RECALL PER CADILLAC. TOWED IT TO CADILLAC AND THEY STATED THAT THE PROBLEM IS THE CABLE THAT IS CONNECTED TO YOUR TRANSMISSION OR SHIFT LEVER GOT DETACHED. FURTHER THEY STATED THAT THIS PARTICULAR PART IS NOT COVERED UNDER MY EXTENDED WARRANTY. IT APPEARS TO BE A SAFETY ISSUE AND IT IS SIMILAR TO THE GM RECALL NO. 14179. *JS

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE VEHICLE WAS REVERSING OUT OF A PARKING LOT, THE GEAR SHIFTER FAILED TO SHIFT OUT OF REVERSE. THE CONTACT APPLIED THE EMERGENCY BRAKE, EXITED THE VEHICLE, LOOKED UNDERNEATH, AND NOTICED THAT THE BUSHING CABLE WAS DETACHED, WHICH WAS CONNECTED TO THE TRANSMISSION LEVER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.

THE CUE INFORTAINMENT SYSTEM IS FAULTY. BESIDES CONTROLLING THE RADIO FUNCTIONS, IT CONTROLS THE BLUETOOTH AND AC SETTINGS. THE SCREEN FREEZES ALL THE TIME AND BLUETOOTH IS DROPPING OR PAUSING THE CALLS CREATING SAFETY HAZARDS WHILE DRIVING. IN GEORGIA IS ILLEGAL TO TOUCH YOUR PHONE WHILE DRIVING BUT BECAUSE THIS FAULT IN THE CUE SCREEN A CADILLAC OWNER HAS TO TOUCH THE PHONE TO UNBLOCK OR UNMUTE THE CALL. IT IS A VERY KNOWN DEFECT ON MULTIPLE CADILLAC VEHICLES, CADILLAC IS AWARE OF IT BUT REFUSES TO DO ANYTHING TO FIX IT

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE DRIVING 25 MPH, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE BEGAN TO OVERHEAT. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNAWARE IF SMOKE WAS PRESENT FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO BRAMAN MIAMI (2060 BISCAYNE BLVD, MIAMI, FL 33137, (305) 720-2629) TO BE DIAGNOSED, BUT THE DEALER STATED THAT THERE WERE NO FACTORY WARRANTIES ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED NO RECALLS OR WARRANTIES PER THE VIN. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS INVALID.

CADILLAC ATS 2014 - WHEELS/TIRE RIMS - I PURCHASED THE CAR IN 2014 WITH MICHELIN RUN-FLAT LOW PROFILE TIRES. AS OF TODAY, NOVEMBER 16, 2018, I HAVE REPLACED 22 TIRES, DUE TO THE TIRE ITSELF SEPARATING FROM THE TIRE RIM. IN SEVERAL CASES THE CAR DID NOT INDICATE ON THE DISPLAY PANEL THIS PROBLEM EXISTED. THE BENEFIT OF THESE TIRES IS TO ALLOW YOU TO RIDE ON THEM FOR APPROXIMATELY 40-45 MILES. THE PROBLEM IS THE CAR DOES NOT ALWAYS INDICATE THE ISSUE ON THE DASHBOARD DISPLAY AND YOU DON'T KNOW HOW LONG YOU WERE ALREADY DRIVING WITH THE ISSUE. ALSO, ON OCCASION THE DISPLAY SHOWS PSI ZERO WHEN IT FIRST ALERTS YOU TO THE PROBLEM, WHICH REQUIRED ME TO BE TOWED AFTER WAITING ON THE SIDE OF THE ROAD FOR OVER AN HOUR. WHILE WAITING FOR THE TOW TRUCK, CAUSING DANGER TO MYSELF AND OTHER DRIVERS ON THE ROAD. WHEN I ADDRESSED THIS WITH THE DEALER, THEY INDICATED THE CAR DOES NOT REGISTER A TIRE ISSUE UNLESS THE INNER LINING OF THE TIRE IS RIPPED. WHEN DRIVING I AM CONSTANTLY WEAVING TO PREVENT ANY SIZE POT HOLE TO PREVENT ANOTHER TIRE EPISODE. THIS ALSO CAUSES A DANGEROUS SITUATIONS. THE TIRE AND/OR TIRE RIMS SHOULD BE INVESTIGATED, TO PREVENT ANY FUTURE HAZARDOUS DRIVING SITUATIONS FOR MYSELF AND OTHERS. I HAVE PICTURES OF A FEW OF THE TIRE RUBBER SEPARATED FROM THE TIRE RIM, AND ALSO HAVE ALL THE RECEIPTS FOR THE (21) TIRE REPLACEMENTS AND TOWING RECEIPTS IF NEEDED. INCIDENTS HAVE HAPPENED IN NY, NJ AND PA, THE CAR WAS IN MOTION WHEN THE CAR DISPLAY WOULD INDICATED A PROBLEM, HOWEVER, IN SEVERAL OF THE INCIDENTS I SAW THAT THE TIRE WAS SEPARATED FROM THE TIRE RIM, YET THE CAR DISPLAY DID NOT INDICATE AN ISSUE. I CAN BE CONTACTED ON MY CELL PHONE [XXX]. I INDICATED IT HAPPENED 11/16/18, THIS HAS HAPPENED ON MULTIPLE OCCASIONS, UP TO THIS DATE 21 TIRES HAVE BEEN REPLACED, IN ON INSTANCE 3-TIRES WERE REPLACED AT ONE TIME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TRANSMISSION SHIFT CABLE - TRANSMISSION GEAR SELECTION DOES NOT MATCH THE INDICATED GEAR CAUSING THE VEHICLE TO MOVE IN AN UNINTENDED OR UNEXPECTED DIRECTION. I WAS BACKING UP AND WENT TO PUT THE GEAR IN DRIVE AND I PRESSED THE GAS BUT THE CAR WENT BACKWARDS. I HIT THE BRAKE AND ATTEMPTED TO MOVE THE GEAR HANDLE AND IT SHIFTED FORWARD VERY LOOSELY. ALTHOUGH IT DISPLAYED DRIVE ON THE GEARBOX, WHEN I PRESSED THE GAS THE CAR WOULD STILL GO IN REVERSE. CAPITAL CADILLAC IN SMYRNA, GA LATER CONFIRMED THAT THE SHIFT CABLE NEEDED TO BE REPLACED BUT NEVER MENTIONED THIS RECALL "GENERAL MOTORS (GM) IS RECALLING APPROXIMATELY 90,750 MODEL YEAR 2013-2014 CADILLAC ATS, AND 2014 CADILLAC CTS VEHICLES. THE TRANSMISSION SHIFT CABLE ON THE AFFECTED ATS AND CTS VEHICLES MAY DETACH FROM EITHER THE BRACKET ON THE TRANSMISSION SHIFTER OR THE BRACKET ON THE TRANSMISSION. IN FACT, I WAS TOLD BY THE SERVICE ADVISOR AT CAPITAL CADILLAC THAT THE PART IS ON BACK ORDER AND THAT HE DIDN'T KNOW WHEN IT WOULD COME IN.