2014 Cadillac Ats

In August 2026, at approximately 99,639 miles, my 2014 Cadillac ATS was taken to an authorized Cadillac dealership for service. During the inspection, the dealership discovered and diagnosed a leaking right rear axle shaft seal. I was not aware of the leak beforehand and did not receive a warning light or message indicating the condition. The dealership’s written repair order states that the right rear axle shaft seal was leaking and that the right rear axle seal was replaced. The repair was completed at my expense. I have the dealership repair order and invoice documenting the diagnosis, mileage, parts replaced, and repair. After the repair, I researched this issue and found other NHTSA consumer complaints involving rear axle/differential seal leakage on 2014 Cadillac ATS vehicles. I also found GM manufacturer communications addressing rear axle leakage on certain Cadillac ATS vehicles. I am reporting this failure so NHTSA has a record of another rear axle seal leak involving a Cadillac ATS and can determine whether this condition may represent a broader defect or safety trend. I do not know the specific underlying cause of the seal failure and am not asserting that it has been established as the same cause as any other reported vehicle. The failed seal was replaced by the dealership. Documentation of the diagnosis and repair is available upon request.

My 2014 Cadillac ATS experienced a transmission shift cable/linkage failure. After driving normally, I pulled into my garage and moved the shifter to Park. The physical shifter was in Park, but the instrument cluster continued to indicate Drive (D). The vehicle would not recognize Park, the shifter became stuck, and the vehicle would not restart because the transmission was still being detected as being in Drive. The vehicle was towed to an authorized Cadillac dealership for diagnosis. The dealership confirmed that the range selector lever cable had detached from the shift shaft. Their written diagnosis states that the plastic retainers securing the cable failed, causing the shifter to show the wrong drive mode. The dealer recommended replacement of the range selector lever cable. I later learned that this vehicle was previously subject to GM Safety Recall 14179 / NHTSA Recall 14V-338 concerning the automatic transmission shift cable. GM records show the recall was completed in 2014 through inspection; I was informed that no replacement part was installed at that time because none was required. I am reporting this because the vehicle has now experienced a shift cable/linkage detachment that appears similar to the failure condition addressed by that recall. This created a safety concern because the physical shifter position did not correspond with the transmission gear indicated/engaged, and the vehicle could not reliably be placed in Park. The vehicle and failed condition have been inspected and documented by an authorized Cadillac dealership. Dealer documentation and video of the diagnosis are available.

The contact owns a 2014 Cadillac ATS. The contact stated while driving approximately 35 MPH, the "Power Steering Fault Drive with Care" message was displayed on the instrument panel and the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was became aware of an undisclosed recall; however, the VIN was not included. A dealer was not contacted, and the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,000.

My airbag system light has been on now for over two years. My exact vehicle the prior year and after has had a recalled and mine has been missed. GMC wants 2000.00 to replace my airbag situation and my car only has 66000 miles on it for god sakes. Please have my model vin on recall list so my passengers will be safe. This is the second time I have emailed you and no response was given yet. Please recall my airbags.

I was driving the car and trying to put the car in park at the stop light. The car shifter moved, but the shifter wasn't going into any other gear. The shifter moves forward and back, but nothing happens. I almost got in an accident and my dad had to help me park the car. I saw this is a past recall issue and I called Cadillac and they stated I needed to tow my vehicle there and there are no open recalls, so it will be out of pocket. They can't even see my car until the 31st at the soonest. I could've been seriously injured or injured someone else.

After routine maintenance (oil change) at Cadillac of Knoxville on 5/7/2024, I was notified that my rear differential was leaking. After I arrived back home, upon further research, I found that this was a common problem for this make and model of car and that there was a recall for Cadillac ATS' manufactured between 2013-2016. After calling GM's customer service line, the representative expressed that my VIN did not register under the specific recall and therefore would not qualify for a replacement rear differential. This is a problem in which can total my vehicle, though no problems besides the leak have occurred as of my knowledge. There was no indication before the oil change on 5/7 of a leak, no warning lamps or other telling signs. If I had not brought my vehicle for its routine maintenance, I would not be aware of the situation.