PLEASE FORWARD TO [XXX] AT EXT. [XXX] COPY -----ORIGINAL MESSAGE----- FROM: [XXX] TO: [XXX] SENT: THU, JAN 15, 2015 8:06 PM SUBJECT: CUSTOMER NR. [XXX] AND [XXX] [XXX], RECALL #14340 (CORRECTED 4:00 PM JAN. 21/15 SERVICE 444512) WAS COMPLETED BY SULLIVAN CADILLAC OCALA FL. ON 7.29.14 ON OUR 2014 ATS …
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PLEASE FORWARD TO [XXX] AT EXT. [XXX] COPY -----ORIGINAL MESSAGE----- FROM: [XXX] TO: [XXX] SENT: THU, JAN 15, 2015 8:06 PM SUBJECT: CUSTOMER NR. [XXX] AND [XXX] [XXX], RECALL #14340 (CORRECTED 4:00 PM JAN. 21/15 SERVICE 444512) WAS COMPLETED BY SULLIVAN CADILLAC OCALA FL. ON 7.29.14 ON OUR 2014 ATS VIN # [XXX] AND: WE REPORTED TO YOU AND [XXX] AT GM CADILLAC (1 866 790 5600 #[XXX]) SOME 2/3 WEEKS AGO THAT (444512) IT HAD REOCCURRED. KINDLY PASS A COPY OF THIS EMAIL ON TO HER. I REPORTED TO YOU AND DONNA THAT ON MANY OCCASIONS WE (MY WIFE AND I) NEED TO OPEN OUR WINDOWS AT ENGINE STARTUP TO VENT THE A/C AIR BLOWING THRU THE INTERIOR AIR VENTS AS THE AIR AGAIN HAD A TOXIC/MOLDY SMELL FOR THE FIRST FEW MINUTES, AS WAS THE CASE PRIOR TO THE 7.29.14 SERVICE ABOVE. ON ONE OCCASION 3 WEEKS AGO AND AFTER HAVING VENTED THE CAR INTERIOR, I NEEDED TO STOP AND PARK AS I WAS FEELING NAUSEOUS. I MAY HAVE CLOSED THE WINDOW TOO SOON. I WAS OK IN FEW MINUTES AFTER OPENING THE DOOR. PLEASE LET US KNOW AS SOON AS YOU CAN WHEN YOU EXPECT GM CADILLAC WILL BE ABLE TO ALLEVIATE THIS ISSUE FOR US ONCE AND FOR ALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation.
Consequence & remedy
Consequence: If the coil antenna generates excessive heat, there is an increased risk of a fire.
Remedy: GM will notify owners, and dealers will update the Electronic Climate Control module to remove the automatic rear defogger "on" function, free of charge. The recall began on October 16, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15299.
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS vehicles manufactured April 25, 2012, to June 25, 2015. The affected vehicles may experience the roof panel closing automatically when the non-recessed switches are pressed and the roof panel is open. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Consequence & remedy
Consequence: Because the switch is not recessed, the roof panel switch may inadvertently be pressed resulting in unintended auto-closure of the roof panel, increasing the risk of personal injury.
Remedy: GM will notify owners and dealers will replace the roof console accessory switch trim plate, free of charge. The recall began on August 19, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15568. Note this recall supersedes 15V-106.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Consequence & remedy
Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
Consequence & remedy
Consequence: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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