NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
160 reports103,500 miles · Jan 29, 2021
Electrical System
TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS ELECTRICAL POWER CAUSING THE INTERIOR LIGHTING AND POWER STEERING TO BECOME INOPERABLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HONOLULU BUICK GMC CADILLAC (2945 N NIMITZ HWY, HONOLULU, HI…
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TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS ELECTRICAL POWER CAUSING THE INTERIOR LIGHTING AND POWER STEERING TO BECOME INOPERABLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HONOLULU BUICK GMC CADILLAC (2945 N NIMITZ HWY, HONOLULU, HI 96819, (808) 800-4338) AND DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 103,500. *BF
NHTSA ODI #11390687
73,000 miles · Aug 30, 2020
Electronic Stability Control (esc)Steering
POWER STEERING JUST WENT OUT ON THE VEHICLE. WE STARTED THE VEHICLE TODAY WITH 73,000 MILES AND WHEN WE WENT TO PULL OFF ONCE IN DRIVE THE CAR GAVE A POWER STEERING WARNING APPEARED. WHEN WE TRY TO TURN THE STEERING WHEEL IT MAKES THIS LOUD SQUEALING COMPUTERIZED SOUNDING NOISE.
NHTSA ODI #11352163
Mileage unknown · Aug 24, 2020
Unknown Or Other
MY CUE SCREEN HAS COMPLETELY SPIDERWEBBED AND IS NO LONGER FUNCTIONING. I CAN BARELY SEE MY BACK UP CAM. I CAN NO LONGER UTILIZE THE VEHICLE HANDS FREE BECAUSE I CANNOT SET UP BLUETOOTH. APPARENTLY THIS IS A WIDE KNOWN ISSUE WITH GM AND WILL NOT BE COVERED TO FIX. WHICH IS ABOUT $2K OUT OF POCKET. THIS CAR IS PARKED IN A GARAGE …
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MY CUE SCREEN HAS COMPLETELY SPIDERWEBBED AND IS NO LONGER FUNCTIONING. I CAN BARELY SEE MY BACK UP CAM. I CAN NO LONGER UTILIZE THE VEHICLE HANDS FREE BECAUSE I CANNOT SET UP BLUETOOTH. APPARENTLY THIS IS A WIDE KNOWN ISSUE WITH GM AND WILL NOT BE COVERED TO FIX. WHICH IS ABOUT $2K OUT OF POCKET. THIS CAR IS PARKED IN A GARAGE 100% OF THE TIME AND IS BARELY DROVE 2 MILES PER DAY. IT ONLY HAS 72000K MILES.
NHTSA ODI #11350915
100,700 miles · Jul 14, 2020
Seats
MY SEAT WILL MOVE BACK BUT NOT FORWARD, THIS MAKING IT HARD TO REACH THE PETALS AND THE SEAT IS MOVING TO THE RIGHT AND NOT STRAIGHT
NHTSA ODI #11339390
103,900 miles · Jul 14, 2020
Electronic Stability Control (esc)EngineVehicle Speed Control
WHEN I WAS DRIVING ON THE HIGHWAY MY CAR STARTED TO MOVE LIKE IT WAS GOING TO QUIT ON ME, I GET MY CAR SERVICED FREQUENTLY AND HAVE REPLACED THE SPARKPLUGS AND COIL, CHANGED ALL THE GASKETS, AND I ALMOST GOT INTO AN ACCIDENT BECAUSE THE STABILITITRACK LIGHT CAME ON AND CAR DID NOT WANT TO WORK AS IT SHOULD. THIS IS THE SECOND TI…
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WHEN I WAS DRIVING ON THE HIGHWAY MY CAR STARTED TO MOVE LIKE IT WAS GOING TO QUIT ON ME, I GET MY CAR SERVICED FREQUENTLY AND HAVE REPLACED THE SPARKPLUGS AND COIL, CHANGED ALL THE GASKETS, AND I ALMOST GOT INTO AN ACCIDENT BECAUSE THE STABILITITRACK LIGHT CAME ON AND CAR DID NOT WANT TO WORK AS IT SHOULD. THIS IS THE SECOND TIME THIS HAS HAPPENED.
NHTSA ODI #11339389
47,000 miles · Jun 24, 2020
Engine
TIMING COVER IS LEAKING OIL FROM THE GASKET WHICH IS A VERY COMMON PROBLEM ACCORDING TO OTHER 2013 ATS 2.0 OWNERS. AND WHEN IT LEAKS A MASSIVE AMOUNT OF OIL LIKE IT DOES THE ENGINE CAN SEIZE UP ON THE HIGHWAY COULD AND CAN RESULT IN AN ACCIDENT. THE CAR ONLY HAS 47,000 MILES. *TR
NHTSA ODI #11330474
102,000 miles · Jun 16, 2020
EquipmentUnknown Or Other
THE TOUCH SCREEN FROZE UP AND HAD TO BE REPLACED THAT'S THE FIRST ISSUE. I REPLACED IT. NOW THE SECOND ISSUE THE TOUCH SCREEN STARTING CRACKING AND IT LOOKS LIKE SPIDER WEBS. I HAVE HEARD OTHERS HAS HAD THE SAME PROBLEM. I SHOULDN'T HAVE TO PAY OVER $1300 FOR SOMETHING THAT OBVIOUSLY HAS A DEFECT IN IT. *TR
NHTSA ODI #11329218
Mileage unknown · Jun 9, 2020
EnginePower TrainUnknown Or Other
I?M REALLY UPSET MY CAR WHEN I GOT IT HAD 92,000 MILES FIRST WEEK I GOT IT START TO SHUTTER THEN STALL WHILE AT STOP AND SHUT OFF OR DRIVING ON THE FREEWAY THEN JUST STALL AND LOOSE PIER AND SHUT OFF VERY UNSAFE AND I FEEL SCARED TO DRIVE THIS CAR I TOOK IT TO SO MANY SHOP AND THEY ALL CAN?T FIND THE ISSUE ON WHY IT STALLING AND…
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I?M REALLY UPSET MY CAR WHEN I GOT IT HAD 92,000 MILES FIRST WEEK I GOT IT START TO SHUTTER THEN STALL WHILE AT STOP AND SHUT OFF OR DRIVING ON THE FREEWAY THEN JUST STALL AND LOOSE PIER AND SHUT OFF VERY UNSAFE AND I FEEL SCARED TO DRIVE THIS CAR I TOOK IT TO SO MANY SHOP AND THEY ALL CAN?T FIND THE ISSUE ON WHY IT STALLING AND SHUTTING OFF TOLD CADILLAC DEALER THEY SAID IT NEEDED UPDATE GUESS WHAT DID UPDATE AND GUESS WHAT STILL HAPPENING I'VE DONE ALL REQUIRED MAINTENANCE CHANGE SPARK PLUGS KEEP UP ON OIL. CHANGE AND ETC STILL STALLING WHILE DRIVING AND AT COMPLETE STOP IT NOT SAFE CAR TO DRIVE IT JUST STALLS AND TURN OFF TOOK IT TO CADILLAC STILL NOTHING NOW IT BACK IN SHOP FOR THE 14 TIME WITH CADILLAC GILBERT AZ TO SEE IF THEY CAN FIND THE ISSUE AND THE FIX I THINK THIS IS GM CADILLAC ISSUE WITH THE COMPUTER THAT CAUSING MY CAR GO INTO SOME TYPE SAFE MODE AND MAKE THE CAR STALL AND SHUTTER THEN TURN OFF BUT WHEN IT ON HIGHWAY IT DRIVES FINE THEN STALLS . I?M FOR SURE THIS IS MECHANICAL ISSUE THAT HAS TO DO WITH SOMETHING CADILLAC DID AND THEY NEED BE RESPONSIBLE WITH THIS ISSUE EVERYONE TELLS ME GO DEALER BECAUSE THE CHECK ENGINE LIKE CODES THEY DON'T RECOGNIZE ONLY CADILLAC WELL CADILLAC MAKES NO SINCE I THINK MY COMPUTER SYSTEM IS MAKING THE CAR GO INTO SOME TYPE SAFE MODE AND SHUT OFF I'VE SEEN MANY COMPLAINTS ABOUT THIS AND IT CRAZY AND UNSAFE I'VE REPORTED THIS TO HIGHWAY SAFETY BOARD AND BETTER BUSINESS BUREAU AND OTHER PLACES THIS DOESN'T MAKE SINCE YOU GUYS NEED PROVIDE SOLUTION FOR THIS ISSUE . *TR
NHTSA ODI #11328076
76,000 miles · Jun 2, 2020
Electrical SystemEquipmentUnknown Or Other
I CURRENTLY HAVE THE CUE SCREEN HAS SPIDER WEBS INSIDE AND CRACK. IT IS OUT OF WARRANTY. I CALLED THE DEALERSHIP AND IT'S COSTING ME A $1,600 PLUS. I ONLY HAVE 75000 MILES ON THIS CAR. I DROVE 120 MILES IN SINCE MARCH. *TR
NHTSA ODI #11327027
57,000 miles · May 5, 2020
Unknown Or Other
THIS MODEL CADILLAC HAS BEEN HAVING NUMEROUS COMPLAINS OVER THE YEARS, DUE TO SCREENS CRACK OVERNIGHT, IT HAPPENED TO ME ONCE BUT THE DEALER REPLACED IT, BUT NOW THAT I DON'T HAVE WARRANTY IT HAPPENED ONCE AGAIN AND THEY ARE TRYING TO CHARGE 1500, THIS IS A VERY WELL KNOWN ISSUE AMONG CADILLAC CUE OWNERS, AND IS SOMETHING CADIL…
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THIS MODEL CADILLAC HAS BEEN HAVING NUMEROUS COMPLAINS OVER THE YEARS, DUE TO SCREENS CRACK OVERNIGHT, IT HAPPENED TO ME ONCE BUT THE DEALER REPLACED IT, BUT NOW THAT I DON'T HAVE WARRANTY IT HAPPENED ONCE AGAIN AND THEY ARE TRYING TO CHARGE 1500, THIS IS A VERY WELL KNOWN ISSUE AMONG CADILLAC CUE OWNERS, AND IS SOMETHING CADILLAC NEEDS TO TAKE ACCOUNT FOR AND DO A RECALL ON A SCREEN THAT DOESN'T SHATTER INTERNALLY ON IT'S OWN, MAY 3RD CAR WAS NORMAL, MAY 4TH THE SCREEN WAS SHATTERED FROM THE CORNER, LIKE A WEBBING. IT WASN'T IMPACTED BY ANYTHING JUST DUE TO WHATEVER MATERIALS THEY USE TO MAKE THEM THEY RANDOMLY SHATTER OVER NIGHT, CADILLAC NEEDS TO FIX THIS SOLUTION, WE CAN'T BE REPLACING STEREOS EVER 3RD YEAR DUE TO A MANUFACTURER MISTAKE. *TR
NHTSA ODI #11323352
Official recalls
6Sep 3, 2015
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation.
Consequence & remedy
Consequence: If the coil antenna generates excessive heat, there is an increased risk of a fire.
Remedy: GM will notify owners, and dealers will update the Electronic Climate Control module to remove the automatic rear defogger "on" function, free of charge. The recall began on October 16, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15299.
Jul 24, 2015
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS vehicles manufactured April 25, 2012, to June 25, 2015. The affected vehicles may experience the roof panel closing automatically when the non-recessed switches are pressed and the roof panel is open. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Consequence & remedy
Consequence: Because the switch is not recessed, the roof panel switch may inadvertently be pressed resulting in unintended auto-closure of the roof panel, increasing the risk of personal injury.
Remedy: GM will notify owners and dealers will replace the roof console accessory switch trim plate, free of charge. The recall began on August 19, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15568. Note this recall supersedes 15V-106.
Aug 8, 2014
General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured August 23, 2012, to March 1, 2013, and model year 2013 Cadillac ATS vehicles manufactured April 23, 2012, to May 1, 2013. In the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat belts to extend when pulled upon.
Consequence & remedy
Consequence: If the seat belts do not remain locked in the retracted position when under load, the seat occupant may not be adequately restrained in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. Parts are not currently available. GM sent interim notifications on October 7, 2014 and will send a second notification when remedy parts are available. The recall began on November 20, 2014. Owners may contact Buick customer service at 1-800-521-7300, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14171.
Jul 23, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Consequence & remedy
Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
Jun 19, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
Consequence & remedy
Consequence: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.
May 24, 2013
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Consequence & remedy
Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Additional source detail variants (2)
Exterior Lighting:brake Lights
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Electrical System
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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