2013 Cadillac Ats

The contact owns a 2013 Cadillac ATS. The contact stated that while the vehicle was parked in a parking lot, the vehicle was shifted to reverse and then shifted to drive however, the vehicle moved backward. The brakes would not engage when depressed to stop the vehicle from moving backward. The contact applied parking brakes to stop the vehicle. The contact had assistance from an independent mechanic who helped to move the vehicle into a parking space. The vehicle was not diagnosed nor repaired and remained at the parking lot. The dealer and manufacturer were not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V338000 (Power Train). The failure mileage was approximately 120,000.

While out driving, the vehicle would not shift gear into park upon arriving at a parking lot. The car was transported to an nearby garage and the transmission shift cable was found to be melted/severed upon undercarriage inspection. This is a recall for other models of 2013-2014 ATS. If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SHIFTED OUT OF PARK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CADILLAC OF NOVI (41350 GRAND RIVER AVE, NOVI, MI 48375, (866)613-0742) AND WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

I BEEN HAVING ELECTRONIC ISSUES SICE I GOT IT FROM DEALER IN TEMPE AZ CALLED AUTO NATION. THE MAIN TOUCH SCREEN IN COCKPIT WON'T POWER UP HAVE HAD MULTIPLE ISSUES IN PAST FOR REPAIR/REPLACE THIS WILL BE THE THIRD TIME THIS HAS HAPPEN AN NOT ALL PARTS AND SERVICE WAS COVERED UNDER WARRANTY I HAD THRU ALSTATE AN IT WAS A COUPLE HUNDRED OUT OF POCKET FOR THE NEW HARNESS ASSEMBLY THAT CADILLAC HAD FOR A NEW TOUCH SCREEN ASSEMBLY THAT WAS INSTALLED THE LAST TIME IN 2018 AN NOW IT'S HAPPENED AGAIN SCREEN WON'T TURN ON AC CONTROLS WON'T WORK AN TURN SIGNALS ARE INTERMITTENT ALMOST GOT REAR-ENDED DRIVING THROUGH TOWN BECAUSE TURN SIGNAL WOULD NOT INDICATE DIRECTION I WAS TURNING AN OTHER DRIVER HAD BRAKES LOCKED UP SLIDING TOWARDS ME BUT LUCKILY STOPPED WITH ONLY INCHES APART VERY SCARY. BUT IT COMING IN TO SUMMER A AC IS A MUST TO HAVE. BUT NOW SINCE THIS HAS HAPPENED THERE IS A BAD POWER DRAW SOMEWHERE THAT KEEPS MAKING MY BATTERY GO DEAD SO CAR IS PARKED TILL I CAN ENOUGH FINANCES TO COVER MECHANIC. CAR IS WELL MAINTAINED AND NOT DRIVEN HARD IT SHOWS NO RECALLS FOR ELECTRICAL COMPONENTS BUT THIS WILL BE THIRD TIME THIS HAS HAPPEN AN WOULDN'T THINK I AM THE ONLY ONE THIS HAS HAPPEN TO.

THE VEHICLE WAS LEAVING A PARKING SPACE WHEN THE POWER STEERING JUST STOPPED WORKING IN THE MIDDLE OF THE ROAD. THE SERVICE POWER STEERING LIGHT CAME ON ANDHAD TO GET THE TOWED TO THE MECHANIC. THE MECHANIC FOUND THE POWER STEERING BOLTS CORRODED AND IN ORDER TO REMOVED THEM HE HAD TO REMOVE THE RACK AND PINION AND ALSO FOUND THOSE BOLTS TO BE CORRODED. MY DAUGHTER WAS USING THE VEHICLE AND USUALLY TRAVELS ON THE HIGHWAY TO WORK

CHECK ENGINE LIGHT CAME ON 2.5.21. TOOK IT TO THE DEALER AND IT NEEDED A HOSE AND SENSOR WHICH WAS FIXED. ON THE MULTIPOINT INSPECTION,IT WAS NOTED THAT THERE IS A SAFETY ISSUE. THE REAR DIFFERENTIAL WAS LEAKING WHICH CAN CAUSE THE TIRES TO SEIZE WHILE DRIVING. THE CAR ONLY HAS 63K MILES ON IT. IT IS A 2013 CADILLAC ATS TURBO.THE MANUFACTURER'S WARRANTY EXPIRED AND THEY WILL NOT COVER THE REPLACEMENT.HOWEVER, I DID FIND A RECALL ON THE CTS MODEL. I ALSO SEE A LARGE AMOUNT OF COMPLAINTS ON THE ATS MODEL, AS WELL. THE DEALER QUOTED ME $5K TO REPLACE THE DIFFERENTIAL WITH ONLY A 1 YEAR WARRANTY. I BELIEVE THIS IS A RESULT OF POOR QUALITY AND CRAFTMANSHIP AND THAT THERE SHOULD BE A RECALL ON THE ATS MODELS, AS WELL. THE FACT THAT THEY ONLY OFFER A 1 YEAR WARRANTY IS ALSO CONCERNING. THIS WOULD REFLECT THEY KNOW OF THE ISSUE, AND WILL ONLY COVER IT FOR THE SHORTEST AMOUNT POSSIBLE.

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT THE VEHICLE HAD A FAULTY CATALYTIC CONVERTER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUTSIDE OF THE WARRANTY PERIOD. THE FAILURE MILEAGE WAS APPROXIMATELY 103,200.