NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
106 reports25 miles · Jul 31, 2015
Visibility
DRIVERS SIDE WINDSHIELD DOES NOT CLEAR DURING PERIODS OF HEAVY RAIN. WHEN THE WINDSHIELD WIPER GOES TO THE LEFT, IT IS OKAY, BUT WHEN IT RETURNS TO THE RIGHT IT DRAGS THE WATER BACK ACROSS IN FRONT OF THE DRIVERS VIEW CAUSING A TEMPORALLY BLOCKING OF VIEW. USING THE WIPERS AT HIGH SPEED MAKES IT ALMOST IMPOSSIBLE TO SEE OUT THE …
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DRIVERS SIDE WINDSHIELD DOES NOT CLEAR DURING PERIODS OF HEAVY RAIN. WHEN THE WINDSHIELD WIPER GOES TO THE LEFT, IT IS OKAY, BUT WHEN IT RETURNS TO THE RIGHT IT DRAGS THE WATER BACK ACROSS IN FRONT OF THE DRIVERS VIEW CAUSING A TEMPORALLY BLOCKING OF VIEW. USING THE WIPERS AT HIGH SPEED MAKES IT ALMOST IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THIS IS A VERY DANGEROUS SITUATION. WE HAVE BEEN DEALING WITH THIS SINCE WE FIRST PURCHASED OUR NEW VEHICLE. GM INSTALLED A PRODUCT CALLED CLEARVUE AND CHANGED THE WIPER BLADES. THIS HAS NOT HELPED. WE HAVE BEEN ADVISED BY BERGLUND CHEVY. THAT GM DOES NOT FEEL THIS IS WORTH THEIR TIME BECAUSE THERE ARE NOT ENOUGH VEHICLES WITH SIMILAR PROBLEMS. TALKED WITH GM TODAY AND THEY GAVE ME THEIR OLD CASE NUMBER 71-1508013118 AND A NEW CASE # 71-1508013118
NHTSA ODI #10746344
5,000 miles · Apr 21, 2015
Air Bags
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEPARATE OCCASIONS AND SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 12V522000 (AIR BAGS) AND 13V023000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTED AFTER EACH RECALL …
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEPARATE OCCASIONS AND SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 12V522000 (AIR BAGS) AND 13V023000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTED AFTER EACH RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 6/8/15*CN UPDATED 10/06/2017*CN
NHTSA ODI #10711967
59,831 miles · Apr 10, 2015
Electrical SystemService Brakes
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED AND THE BRAKES MADE AN ABNORMAL NOISE WHEN THE GEAR WAS SHIFTED INTO REVERSE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE TRACTION AND LOW VOLT LIGHTS NEEDE…
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED AND THE BRAKES MADE AN ABNORMAL NOISE WHEN THE GEAR WAS SHIFTED INTO REVERSE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE TRACTION AND LOW VOLT LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 59,831.
NHTSA ODI #10705053
63,000 miles · Mar 28, 2015
TiresWheels
TRAVELING NORTH ON RT 1/GRANITE STREET IN WESTERLY RI AT 4:25PM SATURDAY MARCH 28TH. THE DRIVING LANE BETWEEN CUMBERLAND FARMS AND MCDONALD'S, GIANT POT HOLE POPPED MY TIRE. PULLED INTO THE NAPA PARKING LOT FOR TIRE CHANGE. CALLED WESTERLY POLICE AND THEY RECOMMENDED I CONTACT DOT FOR TIRE SERVICE. *TR
NHTSA ODI #10702355
20,000 miles · Mar 11, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE STRUCK A POLE, SPUN AROUND, AND SUSTAINED DAMAGES ON BOTH SIDES. THE VEHICLE WAS DESTROYED. THE CONTACT WAS TAKEN TO THE HOSPITAL AND PLACED IN A COMA FOR THREE DAYS. THE…
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE STRUCK A POLE, SPUN AROUND, AND SUSTAINED DAMAGES ON BOTH SIDES. THE VEHICLE WAS DESTROYED. THE CONTACT WAS TAKEN TO THE HOSPITAL AND PLACED IN A COMA FOR THREE DAYS. THE PASSENGER RECEIVED STITCHES. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 20,000. UPDATED 6/30/15*CN
NHTSA ODI #10693676
Mileage unknown · Nov 24, 2014
Engine
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS TO BE TAKEN BACK TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MA…
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS TO BE TAKEN BACK TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10660444
54,698 miles · Nov 6, 2014
Air BagsCrash
I WAS DRIVING HOME AROUND 6: 55PM GOING WEST ON 152 WHEN A CAR COMING N THE OPPOSITE DIRECTION HEADLIGHTS BLINDED ME N I WENT UP ON THE DIVIDER IN THE MIDDLE OF THE ROAD. I FELT THAT I HIT THE DIVIDER SO I CAME OFF TRYING TO AVOID HITTING OTHER VEHICLES N CONTINUED DRIVING OUT OF FEAR. MY ON STAR CAME ON LETTING ME KNOW THAT THE…
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I WAS DRIVING HOME AROUND 6: 55PM GOING WEST ON 152 WHEN A CAR COMING N THE OPPOSITE DIRECTION HEADLIGHTS BLINDED ME N I WENT UP ON THE DIVIDER IN THE MIDDLE OF THE ROAD. I FELT THAT I HIT THE DIVIDER SO I CAME OFF TRYING TO AVOID HITTING OTHER VEHICLES N CONTINUED DRIVING OUT OF FEAR. MY ON STAR CAME ON LETTING ME KNOW THAT THEY KNEW I HAD AN ACCIDENT AND CHECKING TO SEE IF I WAS ALRIGHT. I TOLD THEM I SMELLED SMOKE AND A FUNNY SMELL THEY INFORMED ME THAT SMELL WAS FROM MY AIR BAGS DEPLOYING WHICH THEY DID NOT. I TOLD THEM I DIDN'T NEED HELP MY CAR WAS STILL OPERABLE SO THEY INFORMED ME TO GET MY AIR BAGS CHECKED AND HUNG UP. I CALLED HOME BECAUSE I WAS SCARED AND REALIZE MY SEATBELT HAD ME PINNED TO MY CHAIR AND COULDN'T MOVE. MY SON HAD TO GET ME OUT OF MY DRIVER SEAT WITH FORCE. IF MY CAR DID CATCH ON FIRE I WOULD HAVE BEEN IN TROUBLE PINNED IN SEAT AND AIR BAGS NOT DEPLOYING COULD HAVE BEEN WORST. *TR
NHTSA ODI #10653068
Mileage unknown · Sep 30, 2014
Vehicle Speed Control
I WAS DRIVING AN HAD TO STOP OR SLOW DOWN WHEN I GO TO ACCELERATE AGAIN MY CAR CUTS OFF. I SIT THERE AND TURN KEY TO TURN BACK ON IT DOES BUT IF I DON'T PUSH DOWN ON GAS TO ACCELERATE QUICKLY IT WILL STALL AGAIN FOR THE LAST FIVE DAYS IT HAS DONE THIS SEVERAL TIMES. I CALLED ON STAR TO HEAR WHAT THE PROBLEM COULD BE BUT THEY INF…
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I WAS DRIVING AN HAD TO STOP OR SLOW DOWN WHEN I GO TO ACCELERATE AGAIN MY CAR CUTS OFF. I SIT THERE AND TURN KEY TO TURN BACK ON IT DOES BUT IF I DON'T PUSH DOWN ON GAS TO ACCELERATE QUICKLY IT WILL STALL AGAIN FOR THE LAST FIVE DAYS IT HAS DONE THIS SEVERAL TIMES. I CALLED ON STAR TO HEAR WHAT THE PROBLEM COULD BE BUT THEY INFORMED ME THAT I COULD STILL DRIVE MY CAR BUT SEE A DEALER SOON. I LIVE QUITE A DISTANCE FROM MY JOB SO I NEED A CAR TO GO TO WORK. I HAVE MISSED SOME DAYS BECAUSE CUTTING OFF ON 95 SOUTH IS NOT FUN AND CAN'T BE SPEEDING ON EXPRESSWAY EITHER ON I WILL GET A TICKET. PLEASE LET SOMEONE FROM GM CHECK FOR THIS PROBLEM IN OTHER CARS. I AM AT DEALER NOW PRAYING THIS ISSUE CAN BE RESOLVED. THANKS *TR
NHTSA ODI #10640083
28,000 miles · Aug 26, 2014
Electrical SystemEngine
FROM THE TIME I LEASED THE CAR IN AUGUST OF 2012, THE CAR ALWAYS STALLED FROM TIME TO TIME. I TOOK IT IN 2 MONTHS AFTER I PURCHASED IT FOR THE STALLING, BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. ONCE IN MARCH OF 2014 I TURNED MY CAR ON AND WENT TO PUT THE CAR IN DRIVE AND IT WOULDN'T SHIFT. I TRIED MULTIPLES TIMES, BUT IT WOU…
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FROM THE TIME I LEASED THE CAR IN AUGUST OF 2012, THE CAR ALWAYS STALLED FROM TIME TO TIME. I TOOK IT IN 2 MONTHS AFTER I PURCHASED IT FOR THE STALLING, BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. ONCE IN MARCH OF 2014 I TURNED MY CAR ON AND WENT TO PUT THE CAR IN DRIVE AND IT WOULDN'T SHIFT. I TRIED MULTIPLES TIMES, BUT IT WOULDN'T SHIFT. I TURNED THE CAR OFF AND BACK ON AND THEN THE GEAR MOVED TO DRIVE. ON JULY 12, 2014, THE CAR ACTUALLY TURNED OFF WHILE I WAS DRIVING IT. I WAS LEAVING WORK AND AS I PROCEEDED TO EXIT MY JOBS PARKING LOT, THE CAR TURNED OFF AND I NOTICED THE MALFUNCTION LIGHT WAS ON. I IMMEDIATELY CALLED BUICK/ONSTAR TO REPORT THE PROBLEM. I DROVE THE CAR HOME BECAUSE I DIDN'T WANT TO BE STRANDED AT WORK BECAUSE I WORK FOR A SCHOOL AND IT WAS CLOSED FOR THE DAY. ANYWAY, THE CAR WAS ATTEMPTING TO TURN OFF THE ENTIRE DRIVE HOME WHICH IS ABOUT A 25 MINUTE DRIVE. THE BUICK/ONSTAR REPRESENTATIVE STAYED ON THE PHONE WITH ME TO MAKE SURE I WAS SAFE AND WHEN I ARRIVED HOME A TOW TRUCK ARRIVED SHORTLY AFTER TO TOW MY CAR TO THE BUICK DEALER THAT I PURCHASED THE CAR FROM. I RECEIVED THE CAR BACK 2 WEEKS LATER AND THEY INFORMED ME THAT THE CABLES CONNECTED TO THE BATTERY WERE LOOSE AND THAT THEY HAD FIXED IT. I DROVE THE CAR FOR ANOTHER 2 WEEKS AND ONE DAY I WENT TO DRIVE IT AND IT WOULDN'T START. SO, I CALLED BUICK AGAIN, THEY TOWED IT AGAIN AND IT HAS NOW BEEN BACK AT THE BUICK DEALER FOR A LITTLE OVER 2 WEEKS NOW. I HAVE ONE OF THEIR LOANER CARS IN MY POSSESSION NOW. I DO NOT WANT THIS CAR BACK BECAUSE I CAN'T BE SURE THAT THE CAR WON'T CUT OFF ON ME WHILE I'M DRIVING ON THE EXPRESSWAY OR ANYWHERE WHICH COULD RESULT IN AN ACCIDENT. THEY NEED TO RECALL THIS MODEL BECAUSE I'VE READ OTHER COMMENTS WHERE PEOPLE HAVE HAD THE SAME ISSUES. A CAR RANDOMLY CUTTING OFF WHILE YOU'RE DRIVING IT IS JUST NOT SAFE! *TR
NHTSA ODI #10628363
22,000 miles · Aug 25, 2014
Steering
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH OVER RUMBLE STRIPS, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.…
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH OVER RUMBLE STRIPS, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
NHTSA ODI #10628013
Official recalls
3Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗