NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
106 reports97,000 miles · Aug 22, 2016
Air Bags
WHILE DRIVING IN THE FREEWAY GOING AT 65 MPH. THE LIGHT ON THE DASH CAME ON AND IT SAID, SERVICE AIRBAGS. WHEN I GOT HOME AND I TURNED OFF MY CAR THE LIGHT WENT OFF AND I THOUGHT THAT IT COULD OF BEEN A GLITCH IN THE CAR. TWO DAYS LATER THE LIGHT CAME BACK ON AND HAS BEEN ON EVER SINCE. I HAVE CALLED THE DEALER TRYING TO FIND AN…
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WHILE DRIVING IN THE FREEWAY GOING AT 65 MPH. THE LIGHT ON THE DASH CAME ON AND IT SAID, SERVICE AIRBAGS. WHEN I GOT HOME AND I TURNED OFF MY CAR THE LIGHT WENT OFF AND I THOUGHT THAT IT COULD OF BEEN A GLITCH IN THE CAR. TWO DAYS LATER THE LIGHT CAME BACK ON AND HAS BEEN ON EVER SINCE. I HAVE CALLED THE DEALER TRYING TO FIND ANSWERS BUT THEY SAY THERE IS NO RECALL FOR MY CAR. BUT YET I SEE SO MANY ISSUES WITH HE AIRBAGS ON BUICK VERANOS.
NHTSA ODI #10897754
56,000 miles · Aug 11, 2016
Electrical SystemEngineVehicle Speed Control
I WAS AT A STOP SIGN AND WHEN IT WAS MY TURN TO GO I STARTED TO DRIVE AND REALIZED MY CAR WAS NOT ACCELERATING, I HAD THE GAS PEDDLE ALL THE WAY TO THE FLOOR AS A TRACTOR TRAILER WAS FASTLY APPROACHING MY REAR BUMPER, LUCKLY I WAS ABLE TO COAST TO MEDIAN. TOOK TO DEALER AND THEY SAID THERE WAS A SWITCH THAT NEEDED TO BE REPLACED…
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I WAS AT A STOP SIGN AND WHEN IT WAS MY TURN TO GO I STARTED TO DRIVE AND REALIZED MY CAR WAS NOT ACCELERATING, I HAD THE GAS PEDDLE ALL THE WAY TO THE FLOOR AS A TRACTOR TRAILER WAS FASTLY APPROACHING MY REAR BUMPER, LUCKLY I WAS ABLE TO COAST TO MEDIAN. TOOK TO DEALER AND THEY SAID THERE WAS A SWITCH THAT NEEDED TO BE REPLACED. MY ENTIRE DASHBOARD LIGHTS AND RADIO WENT OUT, WHICH DEALERSHIP HAD TO REPLACE TWICE. MY CAR SHUT OFF WHILE PULLING INTO A PARKING SPOT, IT WAS RAINING AND DEFROST WAS NOT WORKING, TOOK TO DEALERSHIP WHICH THEY STATED IT WAS MY BATTERY, PAID $200 FOR A NEW BATTERY. MY CAR JERKS AND STALLS WHEN I AM GOING FROM A COMPLETE STOP AND BEGIN TO PICK UP SPEED. I WAS BACKING OUT A PARKING SPOT TODAY AND MY CAR SHUT OFF AND THE CHECK ENGINE LIGHT CAME ON, I RESTARTED MY CAR WHICH THE CHECK ENGINE LIGHT REMAINS ON AND THE STALLING AND JERKING CONTINUES. THESE ISSUES CAN CAUSE A MAJOR ACCIDENT AND IF SEVERE ENOUGHT CAN BE LIFE THREATENING. IF I AM REQUIRED TO HOLD UP MY END OF THE BARGAIN BY PAYING MY CAR NOTE THE MANUFACTURERS NEED TO BE HELD ACCOUNTABLE FOR THEIR END OF THE BARGAIN WHICH IS PROVIDING THEIR BUYERS WITH A SECURE AND RELIABLE VEHICLES FOR FAMILIES.
NHTSA ODI #10895186
Mileage unknown · Jun 20, 2016
Engine
HUSBAND WAS DRIVING CAR HOME ON A 6 HOUR ROAD TRIP. THE CHECK ENGINE LIGHT CAME ON. EVERYTIME HE WOULD SLOW DOWN TO A STOP OR NEAR STOP THE CAR WOULD SHUT OFF. ENGINE SOUNDS LIKE IT IS MISSING. I HAD ONSTAR RUN THEIR DIAGNOSTIC AND THEY SAID ISSUE WITH TIMING SYSTEM, ERROR CODE P0010. WHAT IF HE WOULD HAVE BEEN KILLED ON HI…
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HUSBAND WAS DRIVING CAR HOME ON A 6 HOUR ROAD TRIP. THE CHECK ENGINE LIGHT CAME ON. EVERYTIME HE WOULD SLOW DOWN TO A STOP OR NEAR STOP THE CAR WOULD SHUT OFF. ENGINE SOUNDS LIKE IT IS MISSING. I HAD ONSTAR RUN THEIR DIAGNOSTIC AND THEY SAID ISSUE WITH TIMING SYSTEM, ERROR CODE P0010. WHAT IF HE WOULD HAVE BEEN KILLED ON HIGHWAY BECAUSE OF THIS. READING OTHER COMPLAINTS IT LOOKS LIKE WE ARE NOT THE ONLY ONES WHO HAD THIS ISSUE.
NHTSA ODI #10875360
112,000 miles · May 26, 2016
Engine
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE M…
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
NHTSA ODI #10871044
Mileage unknown · Mar 25, 2016
Service BrakesVisibility/wiper
TL* THE CONTACT OWNS A 2012 BUICK VERANO. AFTER THE VEHICLE WAS SERVICED, THE BRAKES MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD WIPE…
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. AFTER THE VEHICLE WAS SERVICED, THE BRAKES MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA ODI #10851547
15,000 miles · Nov 29, 2015
Electrical SystemSteeringFire
CORROSION AND FAULTY CONNECTION TO POSITIVE CABLE I HAVE HAD TO REPLACE BATTERY 2 TIMES IN THE PAST YEAR. THE BATTERY BRACKET IS CORRODING AND THE COMPUTER. POSITIVE CABLE TERMINAL
NHTSA ODI #10807324
53,000 miles · Nov 24, 2015
Electrical SystemEngine
10/26/15 - CAR WOULDN'T START; RECV'D JUMP, REPLACED BATTERY ($169.40). 11/6/15 - CAME OUT OF RESTAURANT, CAR WOULDN'T START. GOT JUMP TOOK TO DEALER. DEALER REPLACED STARTER AND ISSUE RESOLVED. 11/12-11/21: CAR STALLED 8-10 MORE DOCUMENTED TIMES BOTH WHEN BACKING OUT OF PARKING SPOT IN REVERSE AND AT VEHICLE SPEEDS VARYING…
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10/26/15 - CAR WOULDN'T START; RECV'D JUMP, REPLACED BATTERY ($169.40). 11/6/15 - CAME OUT OF RESTAURANT, CAR WOULDN'T START. GOT JUMP TOOK TO DEALER. DEALER REPLACED STARTER AND ISSUE RESOLVED. 11/12-11/21: CAR STALLED 8-10 MORE DOCUMENTED TIMES BOTH WHEN BACKING OUT OF PARKING SPOT IN REVERSE AND AT VEHICLE SPEEDS VARYING FROM 35MPH TO 67MPH ON 5 LANE INTERSTATE DURING RUSH HOUR. TOOK TO DEALER AND CALLED GM. REPLACED TWO SOLENOIDS AND SOME HOSE, KEEPING CAR SO TECH CAN DRIVE FOR 2 DAYS TO SEE IF PROBLEM CAN BE REPLICATED. I CAN'T DETERMINE A CAUSE OR PATTERN AND DON'T GET ANY PRIOR WARNING, SO HOPING IT DOES OCCUR IN THEIR POSSESSION DURING TESTING. THIS VEHICLE IS UNRELIABLE AND VERY DANGEROUS. I ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT ON THE INTERSTATE AND RISK INJURY OR DEATH BY OPERATING THIS VEHICLE. MY FAMILY IS AT RISK, MYSELF AND OTHER MOTORISTS. GM SAYS THERE IS NO PROBLEM BUT AFTER SEEING THE NUMEROUS COMPLAINTS ON NHTSA.GOV AS WELL AS SEVERAL OTHER ONLINE FORUMS, IT IS CLEAR THAT GM IS TRYING TO AVOID ANOTHER ISSUE WITH THEIR VEHICLES. I HAVE OWNED GM PRODUCTS SINCE TURNING 16 AND THIS IS COMPLETELY UNACCEPTABLE. I HAVE BEEN PROVIDED WITH A DEALERSHIP LOANER AND WILL REFUSE TO TAKE MY VERANO BACK AS I DO NOT FEEL SAFE DRIVING OR OWNING THIS VEHICLE. CURRENTLY HAVE OPEN COMPLAINT WITH GM BUT DO NOT HAVE RESOLUTION AT THE TIME OF THIS COMPLAINT.
NHTSA ODI #10806599
45,250 miles · Nov 14, 2015
EnginePower Train
TODAY I WAS DRIVING MY 2012 BUICK VERANO AND WITHOUT ANY ADVANCED NOTICE (IE.. LIGHTS ILLUMINATED ON DASHBOARD) MY VEHICLE LOST POWER AND JUST STARTED TO CREEP TO A FULL STOP. THE DASHBOARD WAS BLACK NOTHING TO TELL ME WHAT THE PROBLEM WAS. THANK GOD THEY HAVE CREATED A LARGE PULL OFF ON THE HIGHWAY OR I WOULD HAVE BEEN REALLY H…
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TODAY I WAS DRIVING MY 2012 BUICK VERANO AND WITHOUT ANY ADVANCED NOTICE (IE.. LIGHTS ILLUMINATED ON DASHBOARD) MY VEHICLE LOST POWER AND JUST STARTED TO CREEP TO A FULL STOP. THE DASHBOARD WAS BLACK NOTHING TO TELL ME WHAT THE PROBLEM WAS. THANK GOD THEY HAVE CREATED A LARGE PULL OFF ON THE HIGHWAY OR I WOULD HAVE BEEN REALLY HURT. I TRIED SEVERAL TIME TO RESTART MY VEHICLE THE RESTARTING PROCESS WAS NOT THE PROBLEM IT WAS PUTTING THE CAR IN GEAR EVERY TIME I TRIED TO PUT THE VEHICLE IN GEAR IT WOULD SHUT OFF AND THE ENGINE LIGHT IS NOW ON.
NHTSA ODI #10790382
62,000 miles · Sep 24, 2015
Steering
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH, THE STEERING COLUMN FAILED AND JERKED WHILE THE VEHICLE MOVED ACROSS DIFFERENT LANES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE…
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH, THE STEERING COLUMN FAILED AND JERKED WHILE THE VEHICLE MOVED ACROSS DIFFERENT LANES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #10775941
45,000 miles · Aug 24, 2015
Steering
WHILE DRIVING ON THE INTERSTATE, WITHOUT ANY TYPE OF WARNING INDICATOR , MY STEERING WHEEL FELL OFF. I MANAGE TO REATTACH IT AND MANEUVER OUT OF TRAFFIC TO SAFETY. ONCE I MADE IT TO SAFETY THE STEERING WHEEL AGAIN FAIL COMPLETELY OFF. MY CAR HAD A RECALL ON IT, THAT WAS REPAIRED A FEW WEEKS AGO DEALING WITH THE AIRBAG. I'M NOT S…
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WHILE DRIVING ON THE INTERSTATE, WITHOUT ANY TYPE OF WARNING INDICATOR , MY STEERING WHEEL FELL OFF. I MANAGE TO REATTACH IT AND MANEUVER OUT OF TRAFFIC TO SAFETY. ONCE I MADE IT TO SAFETY THE STEERING WHEEL AGAIN FAIL COMPLETELY OFF. MY CAR HAD A RECALL ON IT, THAT WAS REPAIRED A FEW WEEKS AGO DEALING WITH THE AIRBAG. I'M NOT SURE IF THIS IS A MANUFACTOR PROBLEM OR NEGLIGENCE ON THE DEALERSHIP ON REATTACHING THE STEERING COLUMN.
NHTSA ODI #10758705
Official recalls
3Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗