1995 Buick Park Avenue

MY HORN WOULD GO OFF WHEN I WOULD TURN A CORNER OR EVEN WHEN UNATTENDED. I HAVE A EXTEND WARRANTY WHICH SAYS IT COVERS THE HORNS. WHEN I TOOK IT IN TO BE FIXED, THEY SAID THAT THE PART THAT WAS BAD WAS IN WITH THE AIR BAG AND WAS NOT COVERED UNDER THE WARRANTY. NOW THEY SAY THAT IT IS THE AIR BAG THAT IS BAD, SO IT WILL COST ME $1000.00 TO GET IT FIXED. SINCE MY HORN DOES NOT WORK ,ACCORDING TO THE WARENTY THE HORN SHOULD BE FIXED NO MATER WHAT. ISN'T THE HORN AND THE AIR BAGS CONSIDERED A SAFETY ITEM?

IN SEPTEMBER 2001 WE BEGAN EXPERIENCING AN INTERMITTENT, BUT EXTREMELY DANGEROUS FAILURE OF THE LIGHTING SYSTEM. AT NIGHT, THE HEADLIGHTS AND INTERIOR LIGHTS WOULD SUDDENLY GO OUT COMPLETELY. THIS HAPPENED WITH THE HEADLIGHTS SET ON THE TWILIGHT SENTINEL CONTROL AND ALSO WHEN WE USED THE MANUAL HEADLIGHT SWITCH. TO GET THE LIGHTS BACK WE HAD TO BRING THE CAR TO A COMPLETE STOP, THEN TURN THE CAR OFF AND RESTART. WE LIVE IN A RURAL AREA WHERE THE ROADS ARE TYPICALLY CURVING WITH NO STREET LIGHTS, MAKING IT EXTREMELY DANGEROUS TO SAFELY BRING THE CAR TO A STOP TO THE SIDE OF THE ROAD SO YOU DONT BLOCK THE ROAD FOR CARS COMING FROM BEHIND.I FOUND THIS SAME CONDITION REPORTED IN AN EXISTING NHTSA RECALL ON THE 1995 OLDS 98, WHICH SHARES THE SAME CHASSIS, HEADLAMP MODULE, AND TWILIGHT SENTINEL OPTION. THE NHTSA CAMPAIGN ID IS 94V190000. WE HAD THE CAR REPAIRED AT OUR LOCAL AUTHORIZED BUICK DEALER AND THEIR NOTE ON THE COMPLETED REPAIR ORDER CONFIRMED THE CONDITION AND CAUSE. THEY PROVED THAT THE HEADLAMP MODEULE WAS AT FAULT AND REPLACED IT.WE HAVE CONTACTED BOTH BUICK CUSTOMER SERVICE AND CORPORATE OFFICES, AND THEY ARE DENYING THAT IT IS A SAFETY DEFECT.

IN LATE 1999 I BEGAN TO HAVE PROBLEMS WITH THE STEERING AT LOW SPEEDS. IT CONTINUALLY GOT WORSE UNTILL THE POWER STEERING WOULD GO OUT COMPLETELY AT SPEEDS BELOW 20MPH. THE DEALERSHIP HAS REPLACED THE ENTIRE STEERING SYSTEM THREE TIMES. THE DEALERSHIP HAS BEEN IN CONTACT WITH BUICK OVER THE LAST SIX MONTHS, AND THEY TRIED EVERYTHING THE BUICK TECHNICAL PEOPLE SUGGESTED. HOWEVER, THE PROBLEM CONTINUES. THE CAR HAS BEEN TAKEN OFF OF THE ROAD BECAUSE IT IS UNSAFE. AT THIS POINT BOTH BUICK AND THE DEALERSHIP HAVE STATED THAT THE CAR IS NOT REPAIRABLE, AND THAT THEY DO NOT KNOW WHAT THE PROBLEM IS. NO ONE FROM BUICK HAS EVER COME TO BECKLEY TO LOOK AT THE VEHICLE. ALL OF THEIR INPUT HAS BEEN OVER THE TELEPHONE. I AND THE DEALERSHIP BOTH FEEL THAT WHATEVER THE PROBLEM IS, IT MOST LIKELY IS NOT CONFINED TO THIS ONE CAR. THE CAR IS A SAFETY HAZARD BECAUSE ONE NEVER KNOWS WHEN THE POWER STEERING WILL GO OUT COMPLETELY.*AK