IllustrationTL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD ACTIVATE AT RANDOM. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
2011 Buick Lucerne
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2011 Buick Lucerne are lower than the model-year median of 146.
About this comparison →How this year compares
Owner complaints by model year
Compare all Lucerne years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
150–25K
525–50K
350–75K
275–100K
8100–150K
3150K+
36 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports3 fire reports3 injury reports
Vehicle Speed Control complaints
5 reportsTL*THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAIL…
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TL*THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,400. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITI…
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TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED; HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING INTO A RESIDENTIAL GARAGE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE CAUSED THE DRIVER TO CRASH THROUGH THE GARAGE AND INTO THE KITCHEN. THE FAILURE OCCURRED PREVIOUSLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKE…
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TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING INTO A RESIDENTIAL GARAGE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE CAUSED THE DRIVER TO CRASH THROUGH THE GARAGE AND INTO THE KITCHEN. THE FAILURE OCCURRED PREVIOUSLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED, BUT NO DIAGNOSTIC TESTING WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,800.
TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE WAS DAMAGED AND COULD NOT BE DR…
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TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE WAS DAMAGED AND COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY SHOP FOR REPAIRS. A REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Official recalls
214V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
10V553000 · Electrical SYSTEM:12V/24V/48V Battery:cables
Nov 5, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER OR ALTERNATOR CABLE IS CONTACTING THE POWER STEERING RETURN LINE, THE CABLE COULD WEAR THROUGH THE LINE, CAUSING A POWER STEERING FLUID LEAK.
Consequence & remedy
Consequence: A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL SECURE AND IF NECESSARY REROUTE THE LINES TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, BUICK AT 1-866-608-8080 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.