TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRON…
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TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 118,000.
NHTSA ODI #10904908
18,723 miles · Sep 16, 2014
Engine
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIG…
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TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,723.
NHTSA ODI #10633701
15,000 miles · Oct 22, 2013
Engine
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDA…
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TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 11/19/13*LJ
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER OR ALTERNATOR CABLE IS CONTACTING THE POWER STEERING RETURN LINE, THE CABLE COULD WEAR THROUGH THE LINE, CAUSING A POWER STEERING FLUID LEAK.
Consequence & remedy
Consequence: A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL SECURE AND IF NECESSARY REROUTE THE LINES TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, BUICK AT 1-866-608-8080 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 Buick Lucerne Problems, Complaints & Recalls | Skip That Year