2005 Buick Lesabre

TIRE AND VEHICLE VIBRATION AND NOISE PROBLEM, INCREASING AT HIGHER SPEEDS (60-70 MPH) WITH MY NEWLY PURCHASED 2005 BUICK LASABRE IN JULY 2005. *JB TWO DEALERSHIPS DID EXTENSIVE INSPECTIONS, ROAD TESTS, TIRE REBALANCING AND STABILIZER REPAIRS AND WERE NOT ABLE TO RESOLVE THE PROBLEM OF VIBRATION AND NOISE. THEY ADVISED CALLING GM CUSTOMER ASSISTANCE FOR HELP, WHO PREPARED FILE NO. 1-355945989 AS UNRESOLVED, AND RECOMMENDED I FILE THIS COMPLAINT WITH YOUR OFFICES.

DT: CONSUMER STATES THE DRIVER AND PASSENGER SEAT BELTS RIDE UP HIGH; HALF IS ON THE COLLAR BONE, AND THE OTHER HALF RESTS ON THE SOFT PART OF CONSUMERS NECK. THE CONSUMER IS 5 FEET 11 INCHES TALL. HIS WIFE HASN'T DRIVEN THE CAR YET. THE DEALER SAYS THERE IS NOTHING THEY CAN DO. THE CONSUMER CALLED GM AND THEY SAID THEY COULD DO NOTHING. *AK *JB

(1) STARTED AS INTERMITTENT PROBLEM WHEN ENGINE WAS COLD AND CAR WAS STATIONARY - STEPPING ON ACCELERATOR RESULTED IN NO MOTION FOLLOWED BY CAR LURCHING/JERKING INTO FIRST GEAR; THE PROBLEM BECAME MORE REPEATABLE OVER A THREE YEAR TIME PERIOD; JUST PRIOR TO FAILURE, THE CAR WOULD SHAKE AND MAKE NOISE WHEN ACCELERATING FROM A STOP AND WHEN COMING TO A STOP; AT FAILURE, THE CAR WOULD NOT MOVE (FORWARD OR IN REVERSE) (2) COMPLETE FAILURE OF AUTOMATIC TRANSMISSION - SURPRISING BECAUSE AUTO ONLY HAD 22,300 MILES ON IT WHEN THE TRANSMISSION FAILED (3) REPLACED TRANSMISSION

HOOD MOVES UP AND DOWN, DUE TO VIBRATION, HAPPENS AT 40 MPH. ALSO, STEERING VIBRATES. TAKEN TO DEALER, TIRES CHANGED 2 TIMES. DEALER SAID NOTHING ELSE THEY COULD DO SINCE IT WAS A MANUFACTURING DEFECT. ALSO CALLED MANUFACTURER, WHO SAID THE TIRES SHOULD HAVE TAKEN CARE OF THE PROBLEM. CAR WAS AT DEALER 6 TIMES DEALER HAS DONE EVERYTHING POSSIBLE TO HELP. BUT IT WAS STILL NOT FIX. DEALER SAID ROTATION PROBLEM- DIFFERENT SIZE TIRES- CHANGED WHEEL CALIBRATION, AND ROAD TEST UNDER 40 MPH GM REPRESENTATIVE WAS WORKING WITH CONSUMER BUT THEY SAID THIS WAS THE LAST STEP. *AK *NM

3/17/2005 TRAVELED TO MYRTLE BEACH, SC MOSTLY ON I-95. ON THE WAY I EXPERIENCED PERIODS OF RAIN. THE FIRST TIME I NOTICED A PROBLEM WAS DURING RAIN WHEN ANOTHER VEHICLE CAUSED ME APPLY MY BRAKES IN AN EMERGENCY SITUATION. WHEN I APPLIED FOOT PRESSURE IN THE NORMAL MANNER THE BRAKES DID NOT RESPOND PROPERLY, INSTEAD OF SLOWING DOWN IMMEDIATELY, I DISCOVERED I NEEDED TO APPLY AT LEAST 2-3 TIMES MORE PRESSURE (IF NOT MORE) TO GET THE BRAKES TO SLOW THE VEHICLE. I ENCOUNTERED THIS PROBLEM FOR THE REMAINDER OF THE TRIP WHENEVER I WAS IN WET CONDITIONS. I DID NOT EXPERIENCE ON DRY ROADS AT ANY SPEED, AND I WAS DRIVING AT SPEEDS OF UP TO 75 MPH. 3/23/2005 RETURNED TO HARRISBURG, PA. EXPERIENCED RAIN FROM THE SOUTH CAROLINA/NORTH CAROLINA BORDER ALL THE WAY HOME (APPROXIMATELY 520 MILES). THE RAIN VARIED IN INTENSITY FROM A LIGHT DRIZZLE TO A DOWN-POUR. THE BRAKES CONTINUED TO NOT SLOW THE CAR IN THE NORMAL WAY (MY TOP SPEEDS VARIED FROM 55 TO 75 MPH). I CONTINUED TO HAVE TO APPLY EXCESSIVE FOOT PRESSURE TO SLOW THE VEHICLE OR EVEN GET IT TO RESPOND. WHEN I APPLIED THE BRAKE THE RESPONSE WAS VERY SIMILAR TO DRIVING A CAR FROM THE 40'S OR 50'S EQUIPPED WITH BRAKE SHOES THAT HAS BEEN DRIVEN THROUGH A LARGE PUDDLE OF WATER AND THE BRAKE SHOES NEEDED TO BE DRIED BY APPLYING THE BRAKE PEDAL TO DRY THEM BEFORE THEY WOULD TAKE HOLD AGAIN. AT ONE POINT I THOUGHT THE FLOOR MAT MIGHT BE THE CULPRIT AND INTERFERING WITH THE OPERATION OF THE BRAKE PEDAL, BUT THE MAT WAS NOWHERE NEAR THE BRAKE PEDAL. I TOOK THE CAR TO THE DEALER, BUT THE DAY I WAS ABLE TO DO THIS THERE WASN'T ANY RAIN AND THE PROBLEM COULD NOT BE DUPLICATED. WHEN WE RECEIVE HEAVY RAIN AGAIN I WILL BE GOING BACK TO THE DEALER. *AK