Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
270–25K
3125–50K
2550–75K
1775–100K
13100–150K
6150K+
119 reports with mileage · 45 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports4 fire reports7 injury reports
What owners actually said
164 reports
47,000 miles · Jan 28, 2012
Structure
THERE IS A CONTINUOUSLY GROWING DASHBOARD BUBBLE (ON TOP) ON THE DRIVER SIDE BETWEEN THE STEERING WHEEL AND THE WINDSHIELD AS A RESULT OF DASHBOARD COVER SEPARATION DUE TO CLIP(S) FAILURE - IT HAS BEEN SPREADING ACROSS THE DASH TO THE PASSENGER SIDE, AND NOW THERE IS CONCERN ABOUT POTENTIAL PASSENGER AIRBAG DEPLOYMENT ISSUES. *T…
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THERE IS A CONTINUOUSLY GROWING DASHBOARD BUBBLE (ON TOP) ON THE DRIVER SIDE BETWEEN THE STEERING WHEEL AND THE WINDSHIELD AS A RESULT OF DASHBOARD COVER SEPARATION DUE TO CLIP(S) FAILURE - IT HAS BEEN SPREADING ACROSS THE DASH TO THE PASSENGER SIDE, AND NOW THERE IS CONCERN ABOUT POTENTIAL PASSENGER AIRBAG DEPLOYMENT ISSUES. *TR
NHTSA ODI #10445678
109,777 miles · Jan 24, 2012
Structure
THE DASH BOARD IS SEPARATING. *TR
NHTSA ODI #10445011
104,122 miles · Dec 29, 2011
Power Train
TRANSMISSION SHUDDER &HARD SHIFTS. *KB
NHTSA ODI #10441688
83,000 miles · Dec 22, 2011
Structure
THE DASHBOARD IS WARPED AND IS SEPARATED FROM ITS FRONT ATTACHMENT CHANNEL THEREBY EXHIBITING A GAP. THIS CONDITION WAS OBSERVED ONE DAY, WHICH WAS NOT ASSOCIATED WITH ANY KIND OF ACCIDENT OR OTHER UNUSUAL EVENT. THE POTENTIAL EFFECTS FROM THIS RESULTANT CONDITION NEED TO BE EVALUATED AND FIXED BY THE MANUFACTURER THROUGH A R…
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THE DASHBOARD IS WARPED AND IS SEPARATED FROM ITS FRONT ATTACHMENT CHANNEL THEREBY EXHIBITING A GAP. THIS CONDITION WAS OBSERVED ONE DAY, WHICH WAS NOT ASSOCIATED WITH ANY KIND OF ACCIDENT OR OTHER UNUSUAL EVENT. THE POTENTIAL EFFECTS FROM THIS RESULTANT CONDITION NEED TO BE EVALUATED AND FIXED BY THE MANUFACTURER THROUGH A RECALL, ESPECIALLY IF SAFETY COULD BE AFFECTED. THE CAR HAS BEEN NOMINALLY GARAGED THROUGHOUT ITS LIFE. THE CAR HAS BEEN USED ONLY (99.9%) BY ITS RETIRED OWNERS. *TR
NHTSA ODI #10440943
70,000 miles · Oct 5, 2011
Structure
THE DASHBOARD RIGHT BEHIND THE FRONT WINDSHIELD SEPARATED AND LIFTED. A POPPED DASHBOARD BETWEEN STEERING WHEEL AND FRONT GLASS IS BEING REPORTED HUNDREDS OF TIMES. CANNOT FORCE THE DASH BACK INTO POSITION. DEALER SAID I WOULD HAVE TO PAY FOR A NEW DASH. HUNDREDS OF SIMILAR REPORTS ARE ON THE WEBSITE BELOW. HTTP://WWW.CARG…
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THE DASHBOARD RIGHT BEHIND THE FRONT WINDSHIELD SEPARATED AND LIFTED. A POPPED DASHBOARD BETWEEN STEERING WHEEL AND FRONT GLASS IS BEING REPORTED HUNDREDS OF TIMES. CANNOT FORCE THE DASH BACK INTO POSITION. DEALER SAID I WOULD HAVE TO PAY FOR A NEW DASH. HUNDREDS OF SIMILAR REPORTS ARE ON THE WEBSITE BELOW. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-C5295_DS45613. *TR
NHTSA ODI #10428826
Mileage unknown · Sep 20, 2011
Air BagsStructure
I HAVE A 2003 BUICK LESABRE THAT THE DASH HAS COME UNGLUED AND HAS BUCKLED UP HALF WAY ACROSS THE DASHBOARD. THE DASH IS MAINLY AFFECTED IN THE AREA INFRONT OF THE STEERING WHEEL, BUT IS GETTING WORSE AND SPREADING TOWARDS THE CENTER AND PASSENGER SIDE. I'M REALLY SCARED TO DRIVE MY CAR. SO AFRAID THE AIRBAGS MAY NOT WORK CORREC…
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I HAVE A 2003 BUICK LESABRE THAT THE DASH HAS COME UNGLUED AND HAS BUCKLED UP HALF WAY ACROSS THE DASHBOARD. THE DASH IS MAINLY AFFECTED IN THE AREA INFRONT OF THE STEERING WHEEL, BUT IS GETTING WORSE AND SPREADING TOWARDS THE CENTER AND PASSENGER SIDE. I'M REALLY SCARED TO DRIVE MY CAR. SO AFRAID THE AIRBAGS MAY NOT WORK CORRECTLY IN AN EMERGENCY, OR EVEN WORSE, THAT THE AIRBAGS GO OFF FOR NO APPARENT REASON! I HAVE FRIENDS WITH THE SAME PROBLEM. THERE IS AN INTERNET LINK WITH A BUICK LESABRE FORUM WHERE MANY OTHER DISSATISFIED LESABRE OWNERS ARE COMPLAINING OF THE SAME PROBLEM. THEREFORE, I KNOW MINE IS NOT AN ISOLATED CASE. I HAVE CONTACTED THE DEALERSHIP WHERE I PURCHASED THE CAR. THEY TOLD ME GM WAS NOT RESPONSIBLE FOR THIS PROBLEM. AN ESTIMATE OF $525.49 WAS GIVEN JUST FOR A NEW UPPER DASH. THIS DID NOT INCLUDE LABOR. PLEASE HELP!!! *TR
NHTSA ODI #10426384
150,000 miles · Sep 15, 2011
Structure
DASH BOARD SEPARATION. THE DASH BOARD IS BUCKLED AND SEPARATING IN FRONT OF THE DRIVERS AREA, AND IS STARTING TO SEPARATE IN FRONT OF PASSENGER SEAT, JUST ABOVE TRIM ABOVE GLOVE BOX. FRONT OF DASHBOARD IS RAISING, NEARING LINE OF SIGHT. *KB
NHTSA ODI #10425611
47,000 miles · Aug 29, 2011
Air BagsStructure
THE UPPER DASH PAD IS PEELING FROM ITS BACKING, OPENING A 1" GAP APPROXIMATELY A FOOT ACROSS, IN FRONT OF THE TOP OF THE STEERING WHEEL AND DIRECTLY BEHIND THE DEFROSTER GRILLE HOUSING. I HAVE FILED A COMPLAINT WITH GM, REQUESTING FINANCIAL ASSISTANCE WITH REPAIRS. GM CREATED A CASE FILE (#71-969127956) AND I WAS DENIED ANY ASS…
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THE UPPER DASH PAD IS PEELING FROM ITS BACKING, OPENING A 1" GAP APPROXIMATELY A FOOT ACROSS, IN FRONT OF THE TOP OF THE STEERING WHEEL AND DIRECTLY BEHIND THE DEFROSTER GRILLE HOUSING. I HAVE FILED A COMPLAINT WITH GM, REQUESTING FINANCIAL ASSISTANCE WITH REPAIRS. GM CREATED A CASE FILE (#71-969127956) AND I WAS DENIED ANY ASSISTANCE. I THEN REQUESTED TO SPEAK WITH THE GM DISTRICT REP, WHO ALSO DENIED ANY ASSISTANCE AND WOULD NOT ACKNOWLEDGE KNOWING OF BUICK HAVING A PROBLEM WITH THIS COMPONENT. THE REPAIR ESTIMATE I OBTAINED IS $1080.20. I FIRST OBSERVED THE PROBLEM WHEN THE VEHICLE HAD 47,000 MILES. THE PASSENGER SIDE AIR BAG IS ENCLOSED IN THIS PAD AND I AM CONCERNED THAT IF THE SPLIT IN THE DASH EXTENDS FAR ENOUGH, IT COULD CAUSE THE AIR BAG TO DEPLOY. THE VEHICLE NOW HAS 48,000 MILES AND ASIDE FROM THIS PROBLEM, IS IN IMMACULATE CONDITION. PLEASE ADVISE ME OF ANY PENDING ACTION NHTSA MAY BE CONSIDERING TO FORCE GM TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH HAS BEEN HAS ALSO BEEN REPORTED TO YOU BY SEVERAL OTHER BUICK OWNERS. I WOULD LIKE TO KNOW THAT YOU ARE SERIOUS ABOUT REPRESENTING THE PUBLIC IN VEHICLE DEFECT MATTERS. *TR
NHTSA ODI #10422369
67,000 miles · Aug 28, 2011
Structure
THE DASHBOARD STARTED COMING UP BY THE WINDSHIELD, WITHIN 3 OR 4 WEEKS THE WHOLE DASH IS BUCKLING, COMING UP ALL THE WAS ACROSS THE DASHBOARD AND THE DASHBOARD IS MOVING TOWARD DRIVER AND PASSENGER. WE TOOK IT TO BE LOOKED AT AND WAS TOLD THE WINDSHIELD WOULD HAVE TO BE REMOVED & A NEW DASH PUT IN, OVER $3000! OUR CAR IS I…
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THE DASHBOARD STARTED COMING UP BY THE WINDSHIELD, WITHIN 3 OR 4 WEEKS THE WHOLE DASH IS BUCKLING, COMING UP ALL THE WAS ACROSS THE DASHBOARD AND THE DASHBOARD IS MOVING TOWARD DRIVER AND PASSENGER. WE TOOK IT TO BE LOOKED AT AND WAS TOLD THE WINDSHIELD WOULD HAVE TO BE REMOVED & A NEW DASH PUT IN, OVER $3000! OUR CAR IS IN GREAT CONDITION EXCEPT FOR THIS MANUFACTURE DEFECT. I HAVE FOUND ONLINE MULTITUDES OF SAME PROBLEM WITH BUICK LASABRE'S. THIS IS VERY DANGEROUS AS THE AIR BAGS ARE AFFECTED. PLEASE GET GM TO RECALL THIS DEFECTIVE DASHBOARD. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10423373
Mileage unknown · Aug 14, 2011
Visibility
I HAVE A 2003 BUICK LESABRE. TWO MONTHS AGO MY DRIVERS SIDE WINDOW STOPPED WORKING AND WOULD NOT GO BACK UP. I HAD TO HAVE THE COMPLETE WINDOW CONTROL REPLACED. I LOOKED ON THE INTERNET AND FOUND THAT MANY PEOPLE HAVE REPORTED HAVING THE SAME PROBLEM. YESTERDAY MY FRONT PASSENGER. SIDE WINDOW DID THE SAME THING. IT A…
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I HAVE A 2003 BUICK LESABRE. TWO MONTHS AGO MY DRIVERS SIDE WINDOW STOPPED WORKING AND WOULD NOT GO BACK UP. I HAD TO HAVE THE COMPLETE WINDOW CONTROL REPLACED. I LOOKED ON THE INTERNET AND FOUND THAT MANY PEOPLE HAVE REPORTED HAVING THE SAME PROBLEM. YESTERDAY MY FRONT PASSENGER. SIDE WINDOW DID THE SAME THING. IT ALSO WON'T GO UP EITHER, SO OBVIOUSLY NOW I'M GOING TO HAVE TO DO THE SAME THING WITH IT. *TR
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Buick Lesabre Problems, Complaints & Recalls | Skip That Year