2003 Buick Lesabre

MY FRONT DASHBOARD HAS BEEN GRADUALLY COMING UNATTACHED NEAR THE WINDSHIELD. IT HAS GOTTEN SO BAD THAT IT IS HINDERING MY VIEW OF THE ROAD. MY DAUGHTER IS JUST LEARNING TO DRIVE AND WE HAVE DECIDED IT IS NOT SAFE FOR HER TO USE MY VEHICLE BECAUSE HER VIEW OF THE ROAD IS BLOCKED BY THE LIFTED DASHBOARD. THIS IS TRULY A SAFETY HAZARD AND I CANNOT BELIEVE BUICK HAS REFUSED TO ACKNOWLEDGE THIS DEFECT WHICH IS AFFECTING SO MANY OF THEIR CUSTOMERS. *TR

DASHBOARD HAS WARPED AND SEPARATED FROM UNDER THE WINDSHIELD. ACCORDING TO EXPERIENCED AUTO MECHANIC FRIENDS OF MINE, DEPLOYMENT OF THE AIR BAG SYSTEM WILL MOST LIKELY BE COMPROMISED. THIS IS A SERIOUS SAFETY ISSUE AFFECTING HUNDREDS, IF NOT THOUSANDS OF THESE BUICKS! WHEN ARE YOU GOING TO DO SOMETHING ABOUT THIS? CHECK THIS WEBSITE AND YOU'LL SEE HOW PROLIFIC A PROBLEM THIS IS! HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-C5295_DS45613 NOT TO MENTION THE MONEY LOST BECAUSE OF THE INABILITY TO SELL THESE LEMONS. 2000-2005 BUICK OWNERS ARE IN DANGER. AND YOU'VE DONE NOTHING ABOUT IT! IF THIS WAS TOYOTA, YOU WOULD HAVE RECALLED EVERY CAR THEY MAKE AND FINED THEM ANOTHER 50 MILLION DOLLARS. STOP THE HYPOCRISY. INTELLIGENT AMERICANS SEE THROUGH THIS SELECTIVE PUNISHMENT. DO YOUR JOB! *TR

I HAVE A 2003 BUICK LESABRE THAT THE DASH HAS COME UNGLUED AND HAS BUCKLED UP HALF WAY ACROSS THE DASHBOARD. THE DASH IS MAINLY AFFECTED IN THE AREA INFRONT OF THE STEERING WHEEL, BUT IS GETTING WORSE AND SPREADING TOWARDS THE CENTER AND PASSENGER SIDE. I'M REALLY SCARED TO DRIVE MY CAR. SO AFRAID THE AIRBAGS MAY NOT WORK CORRECTLY IN AN EMERGENCY, OR EVEN WORSE, THAT THE AIRBAGS GO OFF FOR NO APPARENT REASON! I HAVE FRIENDS WITH THE SAME PROBLEM. THERE IS AN INTERNET LINK WITH A BUICK LESABRE FORUM WHERE MANY OTHER DISSATISFIED LESABRE OWNERS ARE COMPLAINING OF THE SAME PROBLEM. THEREFORE, I KNOW MINE IS NOT AN ISOLATED CASE. I HAVE CONTACTED THE DEALERSHIP WHERE I PURCHASED THE CAR. THEY TOLD ME GM WAS NOT RESPONSIBLE FOR THIS PROBLEM. AN ESTIMATE OF $525.49 WAS GIVEN JUST FOR A NEW UPPER DASH. THIS DID NOT INCLUDE LABOR. PLEASE HELP!!! *TR

THE UPPER DASH PAD IS PEELING FROM ITS BACKING, OPENING A 1" GAP APPROXIMATELY A FOOT ACROSS, IN FRONT OF THE TOP OF THE STEERING WHEEL AND DIRECTLY BEHIND THE DEFROSTER GRILLE HOUSING. I HAVE FILED A COMPLAINT WITH GM, REQUESTING FINANCIAL ASSISTANCE WITH REPAIRS. GM CREATED A CASE FILE (#71-969127956) AND I WAS DENIED ANY ASSISTANCE. I THEN REQUESTED TO SPEAK WITH THE GM DISTRICT REP, WHO ALSO DENIED ANY ASSISTANCE AND WOULD NOT ACKNOWLEDGE KNOWING OF BUICK HAVING A PROBLEM WITH THIS COMPONENT. THE REPAIR ESTIMATE I OBTAINED IS $1080.20. I FIRST OBSERVED THE PROBLEM WHEN THE VEHICLE HAD 47,000 MILES. THE PASSENGER SIDE AIR BAG IS ENCLOSED IN THIS PAD AND I AM CONCERNED THAT IF THE SPLIT IN THE DASH EXTENDS FAR ENOUGH, IT COULD CAUSE THE AIR BAG TO DEPLOY. THE VEHICLE NOW HAS 48,000 MILES AND ASIDE FROM THIS PROBLEM, IS IN IMMACULATE CONDITION. PLEASE ADVISE ME OF ANY PENDING ACTION NHTSA MAY BE CONSIDERING TO FORCE GM TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH HAS BEEN HAS ALSO BEEN REPORTED TO YOU BY SEVERAL OTHER BUICK OWNERS. I WOULD LIKE TO KNOW THAT YOU ARE SERIOUS ABOUT REPRESENTING THE PUBLIC IN VEHICLE DEFECT MATTERS. *TR

TL*THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT THE INFLATER DEVICE IN THE STEERING COLUMN NEEDED TO BE REPLACED. SHE STATED THAT IN THE EVENT OF A CRASH, THE AIR BAG WOULD NOT DEPLOY. SHE HAS HAD THE PART REPLACED, BUT BUICK DOES NOT FEEL THAT THIS IS A SAFETY ISSUE. THE CONTACT HEARS AN OCCASIONAL SQUEAKING NOISE WHEN TURNING THE STEERING WHEEL. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 20,000.

AIR BAG LIGHT CAME ON FOR NO APPARENT REASON. AIR BAG LIGHT WAS NOT COVERED IN GE AUTO WARRANTY SERVICES 4 STAR PLUS CONTRACT. I TOOK THE CAR TO THE DEALER OF WHICH I PURCHASED IT FROM AND FOUND OUT IT WAS DIAGNOSED AS A FAULTY CRASH SENSOR BUT NOT COVERED, COST WAS $95 FOR A 5 MIN DIAGNOSTIC, ERROR CODE READING TAKEN OFF THE CONTROL COMPUTER FOR THE AIRBAG. SAFETY FEATURE FAILURE IS NOT COVERED BY MANUFACTURER, DEALER OR WARRANTY. HAVE NOT AT THIS TIME CORRECTED FAILURE, PRICE FOR REPAIR WAS $300 ON TOP OF $95 DIAGNOSTIC. *JB

WHILE DRIVING, THE CONSUMER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. THIS CAUSED LOST OF BRAKING POWER. THE CONSUMER PLACED BOTH FEET ON THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. CONSEQUENTLY THE VEHICLE COLLIDED WITH ANOTHER VEHICLE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC ADVISED THE CONSUMER THAT A REPRESENTATIVE WOULD COME DOWN TO DETERMINE THE CAUSE OF THE PROBLEM. *AK