NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
310 reportsMileage unknown · Dec 5, 2011
Electrical SystemVisibility
I WAS DRIVING ON THE HIGHWAY A FEW DAYS BEFORE DECEMBER 3, 2011, AND I HEARD A LOUD "POP" SOUND FROM THE BACK SEAT OF MY CAR. ON THE 3RD, I WAS DRIVING ALONG AND STARTED HEARING THE SOUND OF AN OPEN WINDOW IN THE BACK SEAT. I TRIED TO CLOSE THE BACK-RIGHT WINDOW WITH THE POWER WINDOW CONTROL ON THE DRIVER'S DOOR, BUT IT DIDN'T M…
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I WAS DRIVING ON THE HIGHWAY A FEW DAYS BEFORE DECEMBER 3, 2011, AND I HEARD A LOUD "POP" SOUND FROM THE BACK SEAT OF MY CAR. ON THE 3RD, I WAS DRIVING ALONG AND STARTED HEARING THE SOUND OF AN OPEN WINDOW IN THE BACK SEAT. I TRIED TO CLOSE THE BACK-RIGHT WINDOW WITH THE POWER WINDOW CONTROL ON THE DRIVER'S DOOR, BUT IT DIDN'T MOVE THE WINDOW (I HEARD THE MOTOR RUNNING, THOUGH). I THEN PARKED THE CAR AND GOT OUT TO TRY TO PULL/PUSH THE WINDOW SHUT, BUT IT WOULD NOT STAY ALL THE WAY UP. IT HAD STARTED WITH JUST AN INCH OR SO BEING OPEN, BUT EVENTUALLY IT SLID DOWN SO IT WAS ONLY ABOUT HALFWAY UP. FROM WHAT I'VE READ ONLINE ( HTTP://WWW.CARCOMPLAINTS.COM/BUICK/LESABRE/2002/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BROKE.SHTML ), THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL OF CAR, BUT BUICK IS SAYING THAT THERE'S NOT ENOUGH REPORTS OF THIS ISSUE TO DECLARE A RECALL NOTICE FOR THE WINDOW REGULATOR. I DISAGREE. FROM WHAT I'VE READ, REPAIRING A SINGLE WINDOW WITH THIS PROBLEM CAN COST UP TO $300 PLUS LABOR, AND USUALLY WHEN ONE WINDOW GOES BAD, THE OTHERS ARE SOON TO FOLLOW. I DON'T REALLY FEEL LIKE PAYING $1200 FOR WINDOWS IN A CAR I ONLY PAID $5000 FOR USED... *TR
NHTSA ODI #10438535
Mileage unknown · Oct 12, 2011
Structure
THE DASH BOARD IS BUCKLING UP, WE ARE AFRAID IT MAY CAUSE THE AIR BAGS TO ACTIVATE CAUSING INJURY OR DEATH IF IT CAUSES AN WRECK. *KB
NHTSA ODI #10429978
25,000 miles · Sep 11, 2011
Visibility
AT APPROXIMATELY 25,000 MILES, MY 2002 BUICK LESABRE'S REAR DRIVER'S SIDE WINDOW REGULATOR WENT OUT IN THE MIDDLE OF THE WINTER WHILE A CHILD WAS IN THE BACK SEAT. IT JUST FELL DOWN, AND BARELY MISSED HARMING THE CHILD. THREE DAYS LATER, I REPLACED THE PART. FOUR DAYS AFTER THAT, THE REAR PASSENGER SIDE WINDOW DID THE EXACT SAME…
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AT APPROXIMATELY 25,000 MILES, MY 2002 BUICK LESABRE'S REAR DRIVER'S SIDE WINDOW REGULATOR WENT OUT IN THE MIDDLE OF THE WINTER WHILE A CHILD WAS IN THE BACK SEAT. IT JUST FELL DOWN, AND BARELY MISSED HARMING THE CHILD. THREE DAYS LATER, I REPLACED THE PART. FOUR DAYS AFTER THAT, THE REAR PASSENGER SIDE WINDOW DID THE EXACT SAME THING. I REPLACED THE PART. TWO MONTHS AFTER THAT, BOTH THE FRONT WINDOW REGULATORS WENT OUT. THOSE PARTS WERE REPLACED. FOUR MONTHS LATER, THE FRONT PASSENGER SIDE WENT OUT AGAIN. WITHIN TWO WEEKS, ALL FOUR WINDOW REGULATORS HAD GONE OUT FOR A SECOND TIME. THEY WERE ALL REPLACED AT THE SAME TIME. SIX MONTHS LATER, AND NOW THREE OF THE FOUR ARE OUT AGAIN. (ONLY THE DRIVER'S WINDOW REMAINS WORKING AT THIS POINT.) I HAVE SPENT OVER $1,500 IN JUST OVER A YEAR, GETTING PARTS REPLACED FOR THE WINDOWS AND STILL THE PROBLEM PERSISTS. I HAVE SPENT $98.50 ON DIFFERENT TYPES OF TAPE TO TRY TO FIND ONE THAT WILL HOLD THE WINDOWS UP, SO THEY DO NOT BREAK WHILE DRIVING. I HAVE HAD NO LUCK FINDING ONE THAT HOLDS FOR MORE THAN A DAY OR TWO. THIS IS AN EXTREME DANGER TO EVERYONE IN MY CAR, ALONG WITH OTHERS ON THE ROAD, BECAUSE I HAVE TO USE SO MUCH TAPE TO HOLD THEM UP THAT I CANNOT SEE MY MIRRORS PROPERLY. I HAVE TO TRAVEL WITH SMALL CHILDREN IN MY CAR WITH CHILD SAFETY SEATS, BUT I CANNOT TRUST THE WINDOWS TO STAY UP AND AM TIRED OF CONSTANTLY BEING SCARED THAT ONE WILL COME DOWN AND BREAK NEAR THE CHILDREN, BUT HAVE ALREADY SPENT SO MUCH TRYING TO FIX IT THAT I CANNOT POSSIBLY SINK ANY MORE MONEY INTO 'FIXING' SOMETHING THAT IS NOW APPARENT WILL NEVER BE 'FIXED'. *TR
NHTSA ODI #10424627
78,000 miles · Sep 10, 2011
Structure
THE DASHBOARD IS COMING UP RIGHT BEHIND THE STEERING WHEEL COLUMN. IT IS STARTING TO GO ACROSS TO THE PASSENGER SIDE. A QUICK INTERNET SEARCH REVEALS THIS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL VEHICLE. THE SITUATION REQUIRES ATTENTION DUE TO THE FACT THAT IT COULD DEPLOY THE PASSENGER SIDE AIRBAG. LOOKING FOR GM TO TAKE RES…
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THE DASHBOARD IS COMING UP RIGHT BEHIND THE STEERING WHEEL COLUMN. IT IS STARTING TO GO ACROSS TO THE PASSENGER SIDE. A QUICK INTERNET SEARCH REVEALS THIS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL VEHICLE. THE SITUATION REQUIRES ATTENTION DUE TO THE FACT THAT IT COULD DEPLOY THE PASSENGER SIDE AIRBAG. LOOKING FOR GM TO TAKE RESPONSIBILITY ON A NOW KNOWN DEFECT AND SAFETY SITUATION. ALSO NOTED THAT VISIBILITY IS REDUCED TO THE DRIVER WITH THE DASH COMING UP AND RISING. *TR
NHTSA ODI #10424575
53,000 miles · Sep 5, 2011
Visibility
THE REAR WINDOW DRIVERS SIDE JUST FELL DOWN, WON'T GO BACK UP. HAVE BEEN TOLD THUS IS COMMON AND IS FROM GM BAD PARTS FOR WINDOW REGULATORS. *TR
NHTSA ODI #10423266
75,000 miles · Sep 1, 2011
Structure
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THE DASHBOARD EXHIBITED A LARGE FRACTURE TOWARD THE PASSENGER SIDE AIR BAG. THE CONTACT DID NOT TAKE THE VEHICLE TO THE MANUFACTURER OR DEALER. THE CONTACT WAS CONCERNED OF THE POSSIBILITY OF THE AIR BAG DEPLOYING BECAUSE OF THE DASHBOARD FRACTURE. THE FAILURE MILE…
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TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THE DASHBOARD EXHIBITED A LARGE FRACTURE TOWARD THE PASSENGER SIDE AIR BAG. THE CONTACT DID NOT TAKE THE VEHICLE TO THE MANUFACTURER OR DEALER. THE CONTACT WAS CONCERNED OF THE POSSIBILITY OF THE AIR BAG DEPLOYING BECAUSE OF THE DASHBOARD FRACTURE. THE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10422953
108,331 miles · Aug 15, 2011
Tires
TL* THE CONTACT OWNS A 2002 BUICK LESABRE EQUIPPED WITH MICHELIN HARMONY TIRES, TIRE SIZE P225/60R/16. THE CONTACT STATED THE SIDEWALLS ON THE DRIVERS REAR AND FRONT PASSENGER SIDE WERE BREAKING AWAY FROM THE TIRE. DURING A STATE INSPECTION, THE INSPECTOR CONFIRMED THAT THE TIRES WERE SEPARATING. THE DEALER AND MANUFACTURER DE…
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TL* THE CONTACT OWNS A 2002 BUICK LESABRE EQUIPPED WITH MICHELIN HARMONY TIRES, TIRE SIZE P225/60R/16. THE CONTACT STATED THE SIDEWALLS ON THE DRIVERS REAR AND FRONT PASSENGER SIDE WERE BREAKING AWAY FROM THE TIRE. DURING A STATE INSPECTION, THE INSPECTOR CONFIRMED THAT THE TIRES WERE SEPARATING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 108,331. UPDATED 09/07/11 *BF THE CONSUMER STATED THE TREAD ON THE TIRE IS 7/32", BUT WHEN IT WAS FIRST PURCHASED, THE TREAD WAS 9/32". UPDATED 09/09/11*JB
NHTSA ODI #10419532
94,000 miles · Aug 14, 2011
Air BagsStructure
DASH BOARD SEPARATION FROM LEFT TO RIGHT TOWARDS PASSENGER SIDE AIRBAG. DEALER & AUTO BODY SHOP OFFER NO FIX. *TR
NHTSA ODI #10419361
Mileage unknown · Aug 3, 2011
Air BagsStructure
MY 2002 BUICK LE SABRE DASHBOARD IS PEELING UP & OUT ALONG INSIDE FRONT WINDOW, ALSO UNDER RADIO AND AIR BAG, NO DEALER CAN FIX IT OR AUTO REPAIR SHOP. AFRAID AIR BAG IS GOING TO OPEN UP ON PASSENGER SIDE...DASH IS OPENING UNDER IT. *KB
NHTSA ODI #10416957
88,000 miles · Jun 2, 2011
Unknown Or Other
THE DASHBOARD IS SEPARATING OR PEELING APART. IT STARTED A YEAR AGO, IT WAS ABOUT 12 INCHES WIDE, NOW IT HAS SEPARATED ALL THE WAY TO THE PASSENGER SIDE OF THE DASH AND SICKS UP INTO MY VIEW ABOUT 5-6 INCHES. IT IS MY UNDERSTANDING THAT THIS CAN CAUSE THE AIRBAG TO DEPLOY FOR NO REASON ON THE PASSENGER SIDE. THIS PROBLEM IS C…
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THE DASHBOARD IS SEPARATING OR PEELING APART. IT STARTED A YEAR AGO, IT WAS ABOUT 12 INCHES WIDE, NOW IT HAS SEPARATED ALL THE WAY TO THE PASSENGER SIDE OF THE DASH AND SICKS UP INTO MY VIEW ABOUT 5-6 INCHES. IT IS MY UNDERSTANDING THAT THIS CAN CAUSE THE AIRBAG TO DEPLOY FOR NO REASON ON THE PASSENGER SIDE. THIS PROBLEM IS CAUSING MY CAR TO BE UNSAFE TO DRIVE. IT IS OBSTRUCTING MY VIEW AND COULD BE LETHAL TO THE PASSENGER. IT IS AN OBVIOUS DEFECT DUE TO POOR ENGINEERING AND SHOULD BE RECALLED IMMEDIATELY.
NHTSA ODI #10404983