NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
115 reportsClear category filter88,100 miles · May 17, 2010
Visibility
SECOND TIME A POWER WINDOW HAS DROPPED WITHIN 4 MONTHS. FIRST WAS THE PASSENGER REAR IN JANUARY 2010, SECOND WAS FRONT PASSENGER WINDOW MAY 2010. SEEMS THE POWER WINDOW REGULATORS ARE RUNNING A METAL CABLE OVER A PLASTIC PULLEY WHEEL AND USING A PLASTIC SPOOL ON THE MOTOR. WHEN THE PLASTIC PULLEY WHEEL BREAKS THE CABLE MISALIGNS…
Read full complaint
SECOND TIME A POWER WINDOW HAS DROPPED WITHIN 4 MONTHS. FIRST WAS THE PASSENGER REAR IN JANUARY 2010, SECOND WAS FRONT PASSENGER WINDOW MAY 2010. SEEMS THE POWER WINDOW REGULATORS ARE RUNNING A METAL CABLE OVER A PLASTIC PULLEY WHEEL AND USING A PLASTIC SPOOL ON THE MOTOR. WHEN THE PLASTIC PULLEY WHEEL BREAKS THE CABLE MISALIGNS ON THE SPOOL AND THE WINDOW DROPS AND IS INOPERABLE. COSTS OF REPAIRS IS OVER $460.00 USD. *TR
NHTSA ODI #10330912
Mileage unknown · Apr 28, 2010
Visibility
WHILE DRIVING MY 2002 BUICK LESABRE, THE FRONT PASSENGER WINDOW MADE A CRUNCHING NOISE AND THEN JUST SANK DOWN INTO THE DOORFRAME. SO I GUESS I'LL BE EITHER REPLACING THE WINDOW REGULATOR OR HAVING THE WINDOW PERMANENTLY CLOSED. I'VE ALREADY REPLACED ONE REGULATOR (DRIVER'S SEAT) AND HAD ONE OTHER WINDOW CLOSED (BACK SEAT, PASS…
Read full complaint
WHILE DRIVING MY 2002 BUICK LESABRE, THE FRONT PASSENGER WINDOW MADE A CRUNCHING NOISE AND THEN JUST SANK DOWN INTO THE DOORFRAME. SO I GUESS I'LL BE EITHER REPLACING THE WINDOW REGULATOR OR HAVING THE WINDOW PERMANENTLY CLOSED. I'VE ALREADY REPLACED ONE REGULATOR (DRIVER'S SEAT) AND HAD ONE OTHER WINDOW CLOSED (BACK SEAT, PASSENGER SIDE). FIRST FAILURE OCCURRED ABOUT A YEAR AGO. SECOND WAS ABOUT 2 MONTHS AGO. LATEST EVENT WAS YESTERDAY. *TR
NHTSA ODI #10328001
101,000 miles · Mar 18, 2010
Visibility
POWER WINDOWS DROPPED WITH A BANG WHILE TRAVELING AT FREEWAY SPEEDS. THREE OF THE FOUR WINDOWS HAVE FAILED THIS WAY AT DIFFERENT TIMES. THE BANG CAUSED AN UNSAFE DISTRACTION. *TR
NHTSA ODI #10320663
21,000 miles · Feb 13, 2010
Air BagsStructureVisibility
I HAVE REMOVED MY DASHBOARD COVER OR SO CALLED DASH BOARD PAD AND HAVE RE-GLUED IT 3 TIMES AND NOW IT IS CURLING UP AT THE FORWARD END AGAIN. THE FRONT OF THE HEADLINER IS NOW ROTTING AT THE FOAM AREA BETWEEN THE FABRIC AND THE MOLDED SHAPE, THE SAME AS HAS BEEN OCURRING SINCE THE EARLY 1980'S. THE FOAM IS DETERIORATING FROM TH…
Read full complaint
I HAVE REMOVED MY DASHBOARD COVER OR SO CALLED DASH BOARD PAD AND HAVE RE-GLUED IT 3 TIMES AND NOW IT IS CURLING UP AT THE FORWARD END AGAIN. THE FRONT OF THE HEADLINER IS NOW ROTTING AT THE FOAM AREA BETWEEN THE FABRIC AND THE MOLDED SHAPE, THE SAME AS HAS BEEN OCURRING SINCE THE EARLY 1980'S. THE FOAM IS DETERIORATING FROM THE HEAT AND THE SUN, (FLORIDA OWNERS ARE EFFECTED MORE THAN SOME), TURNING TO POWDER SO THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACE IT WITH THE SAME GARBAGE FROM GM OR HAVE AN UPHOLSTERY SHOP LIKE MINE. HTTP://WWW.MARKTHREE.COM REPLACE THE FABRIC ON THE EXISTING CEILING SHAPING BOARD, AFTER SPENDING HOURS REMOVING THE CEILING HEADLINER FROM THE CAR AND THEN REMOVING ALL OF THE ROTTED FOAM AND FABRIC BROUGHT TO A CLEAN AND USABLE SURFACE. WHY ARE WE STILL DEALING WITH THE SAME SUN VS. GLUE PROBLEMS THAT WE HAVE SINCE THEY STOPPED DOING STRETCH CEILINGS IN THE 70'S? AS AN UPHOLSTERER AT HTTP://WWW.EASTCOASTAUTOTOYS.COM I DO MAKE A GOOD LIVING OFF OF THIS ABOMINATION BUT AS A 2002 BUICK LESABRE OWNER, I DO NOT APPRECIATE THAT I HAVE HAD TO REMOVE MY DASHBOARD COVER ALSO CALLED PAD AND HAVE REGLUED AND REMOLDED IT 3 TIMES. NOW IT IS CURLING UP AT THE FORWARD ENDS AGAIN AS WELL AS BY THE AIR BAG. THE FRONT OF THE HEADLINER IS NOW FALLING LOOSE AND DOWN AT THE FRONT WINDSHIELD AREA DUE TO ROTTING FOAM, {JUST LIKE LIKE THOSE OF THE 1980'S}. THE FOAM IS DETERIORATING AND TURNING TO POWDER SO THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACE IT WITH THE SAME GARBAGE OR HAVE AN UPHOLSTERY SHOP LIKE MINE REPLACE THE FABRIC ON THE EXISTING BOARD. AFTER SPENDING 45 MINUTES REMOVING THE CEILING FROM THE CAR AND THEN ANOTHER HOUR REMOVING ALL OF THE ROTTED FOAM.....WHY ARE WE STILL DEALING WITH THE SAME SUN VS. GLUE PROBLEMS THAT WE HAVE SINCE THEY STOPPED DOING STRETCH CEILINGS IN THE EARLY 70'S? AS AN UPHOLSTERER I DO MAKE A GOOD LIVING OFF OF THIS ABOMINATION BUT AS A 2002 BUICK LESABRE OWNER, I DO NOT APPRECIATE WASTING MY TIME ... *TR
NHTSA ODI #10310126
54,000 miles · Jan 29, 2010
Visibility
I HAVE HAD TO PLACE 3 WINDOW REGULATORS IN THE PAST YEAR. I HAVE BEEN TOLD THAT SOME PLASTIC PIECE ON THE REGULATOR IS FAILING. I'VE RESEARCHED AND SEEN THAT MANY OTHERS HAVE HAD THE SAME PROBLEMS. ALSO I'VE BEEN TOLD BY THE PREVIOUS OWNER THAT THEY HAD THE SAME PROBLEMS. *TR
NHTSA ODI #10303267
Mileage unknown · Jan 8, 2010
StructureVisibility
LTR ADDRESSED TO THE POTUS RE DEFECTIVE PARTS ON HIS 2002 BUICK LESABRE CUSTOM, INQUIRING WHAT CAN THE GOVERNMENT DO THROUGH GM TO PROPERLY COMPENSATE HIM; FOR THE ADMINISTRATORS SIGNATURE. *KB ALL FOUR OF THE WINDOW REGULATORS HAD TO BE REPLACED, THE SEALANT HOLDING THE COVER TO THE DASHBOARD CAME APART, WHICH CAUSED A LARGE…
Read full complaint
LTR ADDRESSED TO THE POTUS RE DEFECTIVE PARTS ON HIS 2002 BUICK LESABRE CUSTOM, INQUIRING WHAT CAN THE GOVERNMENT DO THROUGH GM TO PROPERLY COMPENSATE HIM; FOR THE ADMINISTRATORS SIGNATURE. *KB ALL FOUR OF THE WINDOW REGULATORS HAD TO BE REPLACED, THE SEALANT HOLDING THE COVER TO THE DASHBOARD CAME APART, WHICH CAUSED A LARGE GAP NEAR THE BASE OF THE WINDSHIELD ON THE DRIVERS SIDE. *JB
NHTSA ODI #10299409
42,000 miles · Dec 30, 2009
Engine And Engine CoolingFuel System, GasolineVisibility
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. SHE NOTICED THAT BOTH REAR WINDOWS HAD FALLEN INSIDE OF THE DOOR. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER-SIDE WINDOW. THE CURRENT AND FAILURE MILEAGES WERE 42000. UPDATED 1/28/10 *CN THE FUEL PRESS…
Read full complaint
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. SHE NOTICED THAT BOTH REAR WINDOWS HAD FALLEN INSIDE OF THE DOOR. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER-SIDE WINDOW. THE CURRENT AND FAILURE MILEAGES WERE 42000. UPDATED 1/28/10 *CN THE FUEL PRESSURE REGULATOR WAS LEAKING. THE MANIFOLD WAS CRACKED AND HAD TO BE REPLACED AS WELL AS THE CRANKSHAFT SENSOR. UPDATED 02/03/10.*JB
NHTSA ODI #10297497
Mileage unknown · Dec 14, 2009
Visibility
REGARDING MY 2002 BUICK LA SABRE, LIMITED EDITION I AM IN OTTAWA CANADA - THE WINDOW REGULATORS ON THIS CAR ARE ALL FAULTY AND I HAVE HEARD THIS SAME COMPLAINT FROM COUNTLESS OTHER OWNERS OF THIS MODEL. I BOUGHT THIS CAR AUGUST 2002 IN GOOD FAITH AND DID NOT EXPECT THIS KIND OF TROUBLE. WHEN I FIRST BOUGHT THIS CAR THE FRONT AND…
Read full complaint
REGARDING MY 2002 BUICK LA SABRE, LIMITED EDITION I AM IN OTTAWA CANADA - THE WINDOW REGULATORS ON THIS CAR ARE ALL FAULTY AND I HAVE HEARD THIS SAME COMPLAINT FROM COUNTLESS OTHER OWNERS OF THIS MODEL. I BOUGHT THIS CAR AUGUST 2002 IN GOOD FAITH AND DID NOT EXPECT THIS KIND OF TROUBLE. WHEN I FIRST BOUGHT THIS CAR THE FRONT AND BACK WINDOWS STARTED HAVING ISSUES IN PUTTING THE WINDOWS BACK UP AFTER BEING OPENED. AFTER MANY INVESTIGATIONS IN OLEANS , CANADA THE DEALER CAME TO THE CONCLUSION THAT IT WAS THE WINDOW REGULATORS AND IT WOULD COST ME $400 TO REPLACE JUST ONE WINDOW REGULATOR ALONE THIS COMPLAINT HAS BEEN GOING ON EVER SINCE I BOUGHT THIS CAR AND IT IS WELL KNOW IN THE CAR INDUSTRY THAT THIS PARTICULAR 2002 BUICK LA SABRE, LTD EDITION HAS HAD A LOT OF PROBLEMS MAINLY IN THIS AREA (REGULATORS) BUT GM IS AVOIDING ANY RECALLS ON THIS AND TO ME THIS IS TOTALLY IRRESPONSIBLE ON GM'S PART NOT TO DO A RECALL ON THESE REGULATORS, IT IS ACTUALLY A COMPLETE AVOIDANCE OF THERE RESPONSIBLE, THEY HAVE JUST BEEN TOTALLY DERELICT IN THEIR DUTY AS A MANUFACTURER AND JUST LETTING THE CUSTOMER TAKE THE FULL FINANCIAL BRUNT OF GMS INEPTNESS TO SUPPLY QUALITY PARTS IN THEIR WINDOW MECHANISMS,,,,,,,,,,, NAMELY THE CHEAP REGULATORS! WILL ANYONE DO ANYTHING ABOUT THIS IRRESPONSIBLE AND TROUBLESOME SAFETY ISSUE??????????????????? *TR
NHTSA ODI #10295629
160,000 miles · Dec 10, 2009
Visibility
I LOWERED THE WINDOWS AND WHEN I WENT TO RAISE THE REAR-PASSENGER THERE WAS A "CRACK" NOISE AND IT WOULD NOT GO BACK UP. THE PLASTIC PART, AT THE TOP OF THE WINDOW REGULATOR, HAD BROKEN - CAUSING THE WIRE, WHICH RUNS THROUGH THE REGULATOR, MOVING THE WINDOW UP AND DOWN, TO JUST COIL UP INSIDE THE DOOR PANEL. I WENT TO A DEALERSH…
Read full complaint
I LOWERED THE WINDOWS AND WHEN I WENT TO RAISE THE REAR-PASSENGER THERE WAS A "CRACK" NOISE AND IT WOULD NOT GO BACK UP. THE PLASTIC PART, AT THE TOP OF THE WINDOW REGULATOR, HAD BROKEN - CAUSING THE WIRE, WHICH RUNS THROUGH THE REGULATOR, MOVING THE WINDOW UP AND DOWN, TO JUST COIL UP INSIDE THE DOOR PANEL. I WENT TO A DEALERSHIP TO HAVE THEM QUOTE ME THE COST OF REPAIRING AND WAS EVENTUALLY TOLD THE REPAIR WOULD RUN ME ~$700. I WAS TOLD THAT THE PART ALONE WAS ~$400. I DIDN'T HAVE THEM FIX IT... BECAUSE I WAS EXPECTING A ~$75 REPAIR... NOT ~$700! I TAPED UP THE WINDOW (WHICH I HATE BEING "THAT CAR") AND DECIDED TO GET ANOTHER QUOTE. AT THE TIME I WAS INCREDIBLY BUSY WITH WORK AND DIDN'T GET AROUND TO IT THOUGH. ROUGHLY A MONTH LATER THE EXACT SAME THING HAPPENED TO MY FRONT-PASSENGER WINDOW. I NOW HAVE BOTH PASSENGER SIDE WINDOWS HELD UP BY TAPE. I CANNOT BELIEVE THERE IS NO RECALL FOR THIS. I HAVE TRIED LOOKING FOR A PLACE TO SUBMIT PROBLEMS WITH CARS TO BUICK DIRECTLY, BUT HAVE BEEN TOLD TO ONLY GO TO A DEALERSHIP AND TELL THEM.... AND I'VE ALREADY BEEN TO A DEALERSHIP WITH THIS PROBLEM AND NO LUCK. I HAVE TAKEN MY DOOR PANEL OFF TO TRY AND FIX MYSELF AND WAS VERY SURPRISED THAT THE PROBLEM WAS JUST THAT THE TOP PART OF THE REGULATOR, WHICH IS BASICALLY JUST A TRACK FOR THE WIRE TO RUN IN AS THE WINDOW GOES UP AND DOWN, WAS CHEAP PLASTIC. THE REST OF THE REGULATOR IS STEAL, AND THE PART THAT HAS ALL THE TENSION FROM THE WIRE RUNNING OVER IT, IS PLASTIC. RIDICULOUS. *TR
NHTSA ODI #10295259
94,250 miles · Nov 9, 2009
Visibility
WINDOW REGULATORS ARE VERY PRONE TO FAIL. THREE HAVE FAILED ON MY CAR, AND ONE HAS BEEN REPLACED TWICE. THIS IS A VERY COMMON PROBLEM ON SEVERAL GM CARS. THE WINDOW CAN FALL OPEN AND WILL NOT CLOSE WHICH COULD BE DANGEROUS IN INCLEMENT WEATHER. THIS IS ALSO EXPENSIVE AND A FINANCIAL HARDSHIP ON OWNERS AND SHOULD HAVE BEEN AD…
Read full complaint
WINDOW REGULATORS ARE VERY PRONE TO FAIL. THREE HAVE FAILED ON MY CAR, AND ONE HAS BEEN REPLACED TWICE. THIS IS A VERY COMMON PROBLEM ON SEVERAL GM CARS. THE WINDOW CAN FALL OPEN AND WILL NOT CLOSE WHICH COULD BE DANGEROUS IN INCLEMENT WEATHER. THIS IS ALSO EXPENSIVE AND A FINANCIAL HARDSHIP ON OWNERS AND SHOULD HAVE BEEN ADDRESSED SOME TIME AGO. *TR
NHTSA ODI #10291591