Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
100–25K
1925–50K
2550–75K
1575–100K
10100–150K
1150K+
80 reports with mileage · 26 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Exterior Lighting. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports4 fire reports2 injury reports
What owners actually said
106 reports
48,072 miles · Oct 7, 2014
Air Bags
RIGHT FRONT PASSENGER SEAT AIRBAG TURNS ITSELF OFF INTERMITTENTLY WITH PASSENGER SEATED AND BUCKLED. DEALER REMOVED AND REINSTALLED SEAT AND REPLACED FAULTY PPS MODULE AND CUSHION ASSEMBLY 06/18/2012, 48,072 MILES. PROBLEM RECURRED, DEALER REZEROED SYSTEM AND RECHECKED OK, 02/20/13, 62,481 MILES. PROBLEM RECURRED, DEALER REPLAC…
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RIGHT FRONT PASSENGER SEAT AIRBAG TURNS ITSELF OFF INTERMITTENTLY WITH PASSENGER SEATED AND BUCKLED. DEALER REMOVED AND REINSTALLED SEAT AND REPLACED FAULTY PPS MODULE AND CUSHION ASSEMBLY 06/18/2012, 48,072 MILES. PROBLEM RECURRED, DEALER REZEROED SYSTEM AND RECHECKED OK, 02/20/13, 62,481 MILES. PROBLEM RECURRED, DEALER REPLACED PPS SENSOR 03/13/2013, 63,441 MILES. PROBLEM IS NOW RECURRING 10/07/2014, MILEAGE 96,956, AND HAS BEEN FOR ABOUT 2 MONTHS, WITH A PASSENGER ALWAYS SEATED AND BUCKLED, WT. 135 LBS. OR MORE. *TR
NHTSA ODI #10641962
Mileage unknown · Sep 30, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT A EXPECTED PART AVAILABILITY DATE WAS NOT AVAILAB…
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT A EXPECTED PART AVAILABILITY DATE WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA ODI #10640131
64,000 miles · Sep 23, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE R…
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 11/20/14*LJ UPDATED 8/4/2015*JS
NHTSA ODI #10638373
37,500 miles · Sep 21, 2014
Exterior Lighting
THE HEADLAMPS WENT OUT AT NIGHT NO REASON BACK ON AUG 6 WITH MY WIFE DRIVING AFTER SHE TURNED OFF THE HIGH BEAMS. I ASSUMED SHE UNINTENTIONALLY TURNED THEM OFF. LAST NIGHT WHEN I WAS DRIVING THEY WENT OFF AGAIN FOR NO REASON. I HAD TO TURN ON THE HIGH BEAMS IN ORDER TO SEE. THIS HAS NEVER HAPPENED IN ALL MY YEARS OF DRIVING. I W…
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THE HEADLAMPS WENT OUT AT NIGHT NO REASON BACK ON AUG 6 WITH MY WIFE DRIVING AFTER SHE TURNED OFF THE HIGH BEAMS. I ASSUMED SHE UNINTENTIONALLY TURNED THEM OFF. LAST NIGHT WHEN I WAS DRIVING THEY WENT OFF AGAIN FOR NO REASON. I HAD TO TURN ON THE HIGH BEAMS IN ORDER TO SEE. THIS HAS NEVER HAPPENED IN ALL MY YEARS OF DRIVING. I WAS WONDERING IF THIS IS A PERVASIVE PROBLEM WITH THE VEHICLE. *TR
NHTSA ODI #10637815
84,000 miles · Aug 25, 2014
Air BagsSteeringCrashInjury
LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAK…
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LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHICLE UNTIL THIS MONTH AUGUST 2014. NO OTHER CARS WERE INVOLVED. *TR
NHTSA ODI #10628166
43,300 miles · Aug 24, 2014
Electrical System
I WAS DRIVING TO WORK USING MY NORMAL DRIVING ROUTE IN THE MORNING ABOUT SIX AM . THE CONDITIONS WERE DRY AND CLEAR. THIS ROUTE HAS NO SERIOUS ROAD HAZARDS AND IS APPROXIMATELY 13.5 MILES IN DISTANCE. I ROLLED UP TO A TRAFFIC LIGHT TO MAKE A LEFT TURN. UPON WAITING FOR THE LEFT TURN ARROW TO COME ON THE CAR STOPPED RUNNING. THE …
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I WAS DRIVING TO WORK USING MY NORMAL DRIVING ROUTE IN THE MORNING ABOUT SIX AM . THE CONDITIONS WERE DRY AND CLEAR. THIS ROUTE HAS NO SERIOUS ROAD HAZARDS AND IS APPROXIMATELY 13.5 MILES IN DISTANCE. I ROLLED UP TO A TRAFFIC LIGHT TO MAKE A LEFT TURN. UPON WAITING FOR THE LEFT TURN ARROW TO COME ON THE CAR STOPPED RUNNING. THE ENGINE SHUT DOWN .... NONE OF THE LIGHTS ON THE CAR WOULD WORK AND IT WOULD NOT RESTART. I PUSHED THE CAR MY SELF INTO A GAS STATION ENTRANCE WITH SOME DIFFICULTY I WILL SAY. I AM A BIG PERSON SO IT WAS NOT THAT HARD TO ROLL THIS CAR A FEW FEET. I REMOVED THE KEY AND GOT OUT AND OPENED THE HOOD TO CHECK THE BATTERY CONNECTIONS. THEY WERE CONNECTED AND TIGHT. I SHUT THE HOOD THINKING TO MYSELF WHAT I SHOULD DO? SO I TRIED TO START THE CAR WITH THE AUTOMATIC KEY FOB START SEQUENCE. TO MY SURPRISE IT STARTED!! ALL LIGHTS AND GAUGES WERE WORKING. I PUT THE CAR IN DRIVE TO COMPLETE MY DRIVE TO WORK. I HAD ABOUT 1 MILE TO GO. AS I DROVE AWAY THE HEAD LAMPS SHUT DOWN. ALONG WITH THE TURN SIGNALS AND POSSIBLY THE BRAKE LIGHTS. I ARRIVED AT WORK AND PARKED LEAVING THE CAR RUNNING. I ATTEMPTED TO USE THE SWITCHES TO TURN THE HEAD LIGHTS ON BUT HAD NO SUCCESS . NO LIGHTS AT ALL NO GAUGES AT ALL. LATER THAT DAY I WAS LEAVING WORK AND EVERYTHING OPERATED ON MY DRIVE HOME. SAFE TO SAY I AM A BIT PISSED OFF. I WAS ASSURED THAT THIS CAR WAS NOT PART OF THE RECALL BY MY DEALER O'REILLY BUICK OF NEWTOWN SQUARE PA. WHEN I PURCHASED THIS CAR IT WAS LISTED AS 'GM CERTIFIED USED CAR'. LOOKS LIKE AFTER I AM DONE WITH THIS REPAIR, THIS CAR IS GOING TO BE TRADED IN. ALONG WITH THIS RECALL THERE HAS BEEN A FEW MAJOR ELECTRONIC REPAIRS TO THIS CAR. ALONG WITH REAR ALIGNMENT ISSUES THAT WERE PRESENT WHEN THIS CAR WAS ASSEMBLED. I AM DONE WITH GM! *TR
NHTSA ODI #10627870
Mileage unknown · Aug 20, 2014
Power Train
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SHIFT THE VEHICLE FROM PARK INTO REVERSE. THE GEAR SHIFTER RESPONDED AS IF IT WOULD BREAK WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNA…
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SHIFT THE VEHICLE FROM PARK INTO REVERSE. THE GEAR SHIFTER RESPONDED AS IF IT WOULD BREAK WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10626526
50,000 miles · Aug 18, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE LOW BEAM HEAD LIGHTS SUDDENLY FAILED. AFTER TURNING THE HIGH BEAMS LIGHT ON THE TAIL LIGHT WOULD NOT OPERATE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT ME…
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE LOW BEAM HEAD LIGHTS SUDDENLY FAILED. AFTER TURNING THE HIGH BEAMS LIGHT ON THE TAIL LIGHT WOULD NOT OPERATE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RESET BUTTON FOR THE HEADLIGHT FUSE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUSE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10626083
55,000 miles · Aug 14, 2014
Exterior Lighting
BOTH LOW BEAM HEADLIGHTS FAILED WHILE DRIVING IN THE DARK. *TR
NHTSA ODI #10622355
50,000 miles · Aug 14, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SUDDENLY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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